Ruminative thought style and workplace ostracism’s effects on hotel employees’ turnover intention: the mediating effect of organisational identification

This study’s primary objective was to examine ruminative thought style and workplace ostracism’s effects on hotel employees’ turnover intention. A secondary objective was to investigate these effects through the mediator role of organisational identification. The data were collected by convenien...

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Main Authors: Nuray Turkoglu, Ali Dalgic
Format: Article
Language:English
Published: University of Algarve, ESGHT/CINTURS 2019-07-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://www.tmstudies.net/index.php/ectms/article/view/1141/pdf_133
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author Nuray Turkoglu
Ali Dalgic
author_facet Nuray Turkoglu
Ali Dalgic
author_sort Nuray Turkoglu
collection DOAJ
description This study’s primary objective was to examine ruminative thought style and workplace ostracism’s effects on hotel employees’ turnover intention. A secondary objective was to investigate these effects through the mediator role of organisational identification. The data were collected by convenience sampling between 1 June and 1 October 2018 from employees of 12 5-star hotel businesses in Bodrum, Turkey, yielding 432 valid survey forms. The results show that ruminative thought style and workplace ostracism increase hotel employees’ turnover intention, while organisational identification decreases it. In addition, the latter variable plays a significant mediating role between ruminative thought styles and turnover intentions. Thus, managers need to create good working environments, support and participate in social activities with their team, make employees feel that they are a part of their organisation and frequently reiterate that each team member is valued
format Article
id doaj-art-95c0305c0c1b48c0ac02911620c8bc8a
institution Kabale University
issn 2182-8466
language English
publishDate 2019-07-01
publisher University of Algarve, ESGHT/CINTURS
record_format Article
series Tourism & Management Studies
spelling doaj-art-95c0305c0c1b48c0ac02911620c8bc8a2025-02-02T00:41:35ZengUniversity of Algarve, ESGHT/CINTURSTourism & Management Studies2182-84662019-07-01153172610.18089/tms.2019.150302Ruminative thought style and workplace ostracism’s effects on hotel employees’ turnover intention: the mediating effect of organisational identificationNuray Turkoglu 0Ali Dalgic 1Sinop University, Tourism Management Department, TurkeyIsparta University of Applied Sciences, Tourism Faculty, TurkeyThis study’s primary objective was to examine ruminative thought style and workplace ostracism’s effects on hotel employees’ turnover intention. A secondary objective was to investigate these effects through the mediator role of organisational identification. The data were collected by convenience sampling between 1 June and 1 October 2018 from employees of 12 5-star hotel businesses in Bodrum, Turkey, yielding 432 valid survey forms. The results show that ruminative thought style and workplace ostracism increase hotel employees’ turnover intention, while organisational identification decreases it. In addition, the latter variable plays a significant mediating role between ruminative thought styles and turnover intentions. Thus, managers need to create good working environments, support and participate in social activities with their team, make employees feel that they are a part of their organisation and frequently reiterate that each team member is valuedhttps://www.tmstudies.net/index.php/ectms/article/view/1141/pdf_133ruminative thought styleworkplace ostracismorganizational identificationturnover intention
spellingShingle Nuray Turkoglu
Ali Dalgic
Ruminative thought style and workplace ostracism’s effects on hotel employees’ turnover intention: the mediating effect of organisational identification
Tourism & Management Studies
ruminative thought style
workplace ostracism
organizational identification
turnover intention
title Ruminative thought style and workplace ostracism’s effects on hotel employees’ turnover intention: the mediating effect of organisational identification
title_full Ruminative thought style and workplace ostracism’s effects on hotel employees’ turnover intention: the mediating effect of organisational identification
title_fullStr Ruminative thought style and workplace ostracism’s effects on hotel employees’ turnover intention: the mediating effect of organisational identification
title_full_unstemmed Ruminative thought style and workplace ostracism’s effects on hotel employees’ turnover intention: the mediating effect of organisational identification
title_short Ruminative thought style and workplace ostracism’s effects on hotel employees’ turnover intention: the mediating effect of organisational identification
title_sort ruminative thought style and workplace ostracism s effects on hotel employees turnover intention the mediating effect of organisational identification
topic ruminative thought style
workplace ostracism
organizational identification
turnover intention
url https://www.tmstudies.net/index.php/ectms/article/view/1141/pdf_133
work_keys_str_mv AT nurayturkoglu ruminativethoughtstyleandworkplaceostracismseffectsonhotelemployeesturnoverintentionthemediatingeffectoforganisationalidentification
AT alidalgic ruminativethoughtstyleandworkplaceostracismseffectsonhotelemployeesturnoverintentionthemediatingeffectoforganisationalidentification