Ruminative thought style and workplace ostracism’s effects on hotel employees’ turnover intention: the mediating effect of organisational identification
This study’s primary objective was to examine ruminative thought style and workplace ostracism’s effects on hotel employees’ turnover intention. A secondary objective was to investigate these effects through the mediator role of organisational identification. The data were collected by convenien...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Algarve, ESGHT/CINTURS
2019-07-01
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| Series: | Tourism & Management Studies |
| Subjects: | |
| Online Access: | https://www.tmstudies.net/index.php/ectms/article/view/1141/pdf_133 |
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| Summary: | This study’s primary objective was to examine ruminative thought
style and workplace ostracism’s effects on hotel employees’ turnover
intention. A secondary objective was to investigate these effects
through the mediator role of organisational identification. The data
were collected by convenience sampling between 1 June and 1
October 2018 from employees of 12 5-star hotel businesses in
Bodrum, Turkey, yielding 432 valid survey forms. The results show
that ruminative thought style and workplace ostracism increase hotel
employees’ turnover intention, while organisational identification
decreases it. In addition, the latter variable plays a significant
mediating role between ruminative thought styles and turnover
intentions. Thus, managers need to create good working
environments, support and participate in social activities with their
team, make employees feel that they are a part of their organisation
and frequently reiterate that each team member is valued |
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| ISSN: | 2182-8466 |