A comprehensive methodology for analyzing the effectiveness of organizational management structures’ performance amidst hierarchy optimization
The article presents the main results of modelling a rational hierarchy corresponding to the transition to a flat organizational structure in the public administration system. The organizational structure of a customs authority served as an example. The obtained results allow to evidently implement...
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| Format: | Article |
| Language: | English |
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Publishing House of the State University of Management
2023-03-01
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| Series: | Вестник университета |
| Subjects: | |
| Online Access: | https://vestnik.guu.ru/jour/article/view/4170 |
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| _version_ | 1832541563449769984 |
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| author | V. V. Makrusev A. O. Bondarenko |
| author_facet | V. V. Makrusev A. O. Bondarenko |
| author_sort | V. V. Makrusev |
| collection | DOAJ |
| description | The article presents the main results of modelling a rational hierarchy corresponding to the transition to a flat organizational structure in the public administration system. The organizational structure of a customs authority served as an example. The obtained results allow to evidently implement a set of measures aimed at transitioning from hierarchical to flat organizational and managerial structures. To substantiate the rational hierarchy, a comprehensive methodology for analyzing the effectiveness of organizational management structures’ performance amidst hierarchy optimization is proposed. Research methodology involved the use of queuing theory tools, economic and statistical methods as well as expert and analytical methods. Modeling proved that the flat organizational structure is more rational than the hierarchical one. This is because when the structure is flat, the speed of attending to customers’ requests increases due to the decrease in internal vertical communication links and the expansion of the horizontal ones through effective redistribution of human resources. |
| format | Article |
| id | doaj-art-94c825a515394d72a5236c1f48413ad4 |
| institution | Kabale University |
| issn | 1816-4277 2686-8415 |
| language | English |
| publishDate | 2023-03-01 |
| publisher | Publishing House of the State University of Management |
| record_format | Article |
| series | Вестник университета |
| spelling | doaj-art-94c825a515394d72a5236c1f48413ad42025-02-04T08:28:15ZengPublishing House of the State University of ManagementВестник университета1816-42772686-84152023-03-0111233510.26425/1816-4277-2023-1-23-352676A comprehensive methodology for analyzing the effectiveness of organizational management structures’ performance amidst hierarchy optimizationV. V. Makrusev0A. O. Bondarenko1Russian Customs AcademyRostov Branch of the Russian Customs AcademyThe article presents the main results of modelling a rational hierarchy corresponding to the transition to a flat organizational structure in the public administration system. The organizational structure of a customs authority served as an example. The obtained results allow to evidently implement a set of measures aimed at transitioning from hierarchical to flat organizational and managerial structures. To substantiate the rational hierarchy, a comprehensive methodology for analyzing the effectiveness of organizational management structures’ performance amidst hierarchy optimization is proposed. Research methodology involved the use of queuing theory tools, economic and statistical methods as well as expert and analytical methods. Modeling proved that the flat organizational structure is more rational than the hierarchical one. This is because when the structure is flat, the speed of attending to customers’ requests increases due to the decrease in internal vertical communication links and the expansion of the horizontal ones through effective redistribution of human resources.https://vestnik.guu.ru/jour/article/view/4170customs authorityorganizational structurehierarchical structureflat structuremanagement structurequeuing theoryqueuing systempersonnel potentialservice transformationdigital transformationintellectualization |
| spellingShingle | V. V. Makrusev A. O. Bondarenko A comprehensive methodology for analyzing the effectiveness of organizational management structures’ performance amidst hierarchy optimization Вестник университета customs authority organizational structure hierarchical structure flat structure management structure queuing theory queuing system personnel potential service transformation digital transformation intellectualization |
| title | A comprehensive methodology for analyzing the effectiveness of organizational management structures’ performance amidst hierarchy optimization |
| title_full | A comprehensive methodology for analyzing the effectiveness of organizational management structures’ performance amidst hierarchy optimization |
| title_fullStr | A comprehensive methodology for analyzing the effectiveness of organizational management structures’ performance amidst hierarchy optimization |
| title_full_unstemmed | A comprehensive methodology for analyzing the effectiveness of organizational management structures’ performance amidst hierarchy optimization |
| title_short | A comprehensive methodology for analyzing the effectiveness of organizational management structures’ performance amidst hierarchy optimization |
| title_sort | comprehensive methodology for analyzing the effectiveness of organizational management structures performance amidst hierarchy optimization |
| topic | customs authority organizational structure hierarchical structure flat structure management structure queuing theory queuing system personnel potential service transformation digital transformation intellectualization |
| url | https://vestnik.guu.ru/jour/article/view/4170 |
| work_keys_str_mv | AT vvmakrusev acomprehensivemethodologyforanalyzingtheeffectivenessoforganizationalmanagementstructuresperformanceamidsthierarchyoptimization AT aobondarenko acomprehensivemethodologyforanalyzingtheeffectivenessoforganizationalmanagementstructuresperformanceamidsthierarchyoptimization AT vvmakrusev comprehensivemethodologyforanalyzingtheeffectivenessoforganizationalmanagementstructuresperformanceamidsthierarchyoptimization AT aobondarenko comprehensivemethodologyforanalyzingtheeffectivenessoforganizationalmanagementstructuresperformanceamidsthierarchyoptimization |