PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC)
The purpose of this research is firstly to measure the company performance of Ground Coffee Sahabat viewed from the perspective of finance, customers, internal business processes, learning and growth. Second to recommend strategies that should be applied in the future. The method used is Balanced S...
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| Format: | Article |
| Language: | English |
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BPFP Universitas Bengkulu
2017-08-01
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| Series: | Jurnal Agrisep |
| Subjects: | |
| Online Access: | https://ejournal.unib.ac.id/agrisep/article/view/3033 |
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| _version_ | 1850128874659119104 |
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| author | Wiwik Aspriyati Apri Andani Ketut Sukiyono |
| author_facet | Wiwik Aspriyati Apri Andani Ketut Sukiyono |
| author_sort | Wiwik Aspriyati |
| collection | DOAJ |
| description |
The purpose of this research is firstly to measure the company performance of Ground Coffee Sahabat viewed from the perspective of finance, customers, internal business processes, learning and growth. Second to recommend strategies that should be applied in the future. The method used is Balanced Scorecard (BSC), by measuring equally financially and non-financially, divided into four perspectives: financial, customer, internal business processes, learning and growth. The results showed that the company performance of Ground Coffee Sahabat based on financial perspective is good with the number of score 4, the perspective of the customer category good with the number of score 1, internal business process perspective in the category of good with a score of 5, and learning and growth perspective also in good category with score 1. Overall the performance of this company can be said good with the overall weighting value of 0.7 and is on the scale of business "good". In the future strategy recommendations, the company further improves financial performance in generating profits, increasing sales, providing better service to customers, expanding the marketing area, expanding the form of cooperation with suppliers, increasing production numbers, better able to retain employees, and improve employee productivity.
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| format | Article |
| id | doaj-art-9472b53f29b34d2ab81fefabb0247878 |
| institution | OA Journals |
| issn | 1412-8837 2579-9959 |
| language | English |
| publishDate | 2017-08-01 |
| publisher | BPFP Universitas Bengkulu |
| record_format | Article |
| series | Jurnal Agrisep |
| spelling | doaj-art-9472b53f29b34d2ab81fefabb02478782025-08-20T02:33:09ZengBPFP Universitas BengkuluJurnal Agrisep1412-88372579-99592017-08-0116210.31186/jagrisep.16.2.177-190PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC)Wiwik Aspriyati0Apri Andani1Ketut Sukiyono2Program Studi Agribisnis, Fakultas Pertanian, Universitas BengkuluProgram Studi Agribisnis, Fakultas Pertanian, Universitas BengkuluProgram Studi Agribisnis, Fakultas Pertanian, Universitas Bengkulu The purpose of this research is firstly to measure the company performance of Ground Coffee Sahabat viewed from the perspective of finance, customers, internal business processes, learning and growth. Second to recommend strategies that should be applied in the future. The method used is Balanced Scorecard (BSC), by measuring equally financially and non-financially, divided into four perspectives: financial, customer, internal business processes, learning and growth. The results showed that the company performance of Ground Coffee Sahabat based on financial perspective is good with the number of score 4, the perspective of the customer category good with the number of score 1, internal business process perspective in the category of good with a score of 5, and learning and growth perspective also in good category with score 1. Overall the performance of this company can be said good with the overall weighting value of 0.7 and is on the scale of business "good". In the future strategy recommendations, the company further improves financial performance in generating profits, increasing sales, providing better service to customers, expanding the marketing area, expanding the form of cooperation with suppliers, increasing production numbers, better able to retain employees, and improve employee productivity. https://ejournal.unib.ac.id/agrisep/article/view/3033Corporate PerformanceBalanced Scorecard (BSC)Strategy |
| spellingShingle | Wiwik Aspriyati Apri Andani Ketut Sukiyono PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC) Jurnal Agrisep Corporate Performance Balanced Scorecard (BSC) Strategy |
| title | PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC) |
| title_full | PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC) |
| title_fullStr | PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC) |
| title_full_unstemmed | PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC) |
| title_short | PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC) |
| title_sort | pengukuran kinerja perusahaan kopi bubuk sahabat di lubuklinggau aplikasi balanced scorecard bsc |
| topic | Corporate Performance Balanced Scorecard (BSC) Strategy |
| url | https://ejournal.unib.ac.id/agrisep/article/view/3033 |
| work_keys_str_mv | AT wiwikaspriyati pengukurankinerjaperusahaankopibubuksahabatdilubuklinggauaplikasibalancedscorecardbsc AT apriandani pengukurankinerjaperusahaankopibubuksahabatdilubuklinggauaplikasibalancedscorecardbsc AT ketutsukiyono pengukurankinerjaperusahaankopibubuksahabatdilubuklinggauaplikasibalancedscorecardbsc |