PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC)

The purpose of this research is firstly to measure the company performance of Ground Coffee Sahabat viewed from the perspective of finance, customers, internal business processes, learning and growth. Second to recommend strategies that should be applied in the future. The method used is Balanced S...

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Main Authors: Wiwik Aspriyati, Apri Andani, Ketut Sukiyono
Format: Article
Language:English
Published: BPFP Universitas Bengkulu 2017-08-01
Series:Jurnal Agrisep
Subjects:
Online Access:https://ejournal.unib.ac.id/agrisep/article/view/3033
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author Wiwik Aspriyati
Apri Andani
Ketut Sukiyono
author_facet Wiwik Aspriyati
Apri Andani
Ketut Sukiyono
author_sort Wiwik Aspriyati
collection DOAJ
description The purpose of this research is firstly to measure the company performance of Ground Coffee Sahabat viewed from the perspective of finance, customers, internal business processes, learning and growth. Second to recommend strategies that should be applied in the future. The method used is Balanced Scorecard (BSC), by measuring equally financially and non-financially, divided into four perspectives: financial, customer, internal business processes, learning and growth. The results showed that the company performance of Ground Coffee Sahabat based on financial perspective is good with the number of score 4, the perspective of the customer category good with the number of score 1, internal business process perspective in the category of good with a score of 5, and learning and growth perspective also in good category with score 1. Overall the performance of this company can be said good with the overall weighting value of 0.7 and is on the scale of business "good". In the future strategy recommendations, the company further improves financial performance in generating profits, increasing sales, providing better service to customers, expanding the marketing area, expanding the form of cooperation with suppliers, increasing production numbers, better able to retain employees, and improve employee productivity.
format Article
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institution OA Journals
issn 1412-8837
2579-9959
language English
publishDate 2017-08-01
publisher BPFP Universitas Bengkulu
record_format Article
series Jurnal Agrisep
spelling doaj-art-9472b53f29b34d2ab81fefabb02478782025-08-20T02:33:09ZengBPFP Universitas BengkuluJurnal Agrisep1412-88372579-99592017-08-0116210.31186/jagrisep.16.2.177-190PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC)Wiwik Aspriyati0Apri Andani1Ketut Sukiyono2Program Studi Agribisnis, Fakultas Pertanian, Universitas BengkuluProgram Studi Agribisnis, Fakultas Pertanian, Universitas BengkuluProgram Studi Agribisnis, Fakultas Pertanian, Universitas Bengkulu The purpose of this research is firstly to measure the company performance of Ground Coffee Sahabat viewed from the perspective of finance, customers, internal business processes, learning and growth. Second to recommend strategies that should be applied in the future. The method used is Balanced Scorecard (BSC), by measuring equally financially and non-financially, divided into four perspectives: financial, customer, internal business processes, learning and growth. The results showed that the company performance of Ground Coffee Sahabat based on financial perspective is good with the number of score 4, the perspective of the customer category good with the number of score 1, internal business process perspective in the category of good with a score of 5, and learning and growth perspective also in good category with score 1. Overall the performance of this company can be said good with the overall weighting value of 0.7 and is on the scale of business "good". In the future strategy recommendations, the company further improves financial performance in generating profits, increasing sales, providing better service to customers, expanding the marketing area, expanding the form of cooperation with suppliers, increasing production numbers, better able to retain employees, and improve employee productivity. https://ejournal.unib.ac.id/agrisep/article/view/3033Corporate PerformanceBalanced Scorecard (BSC)Strategy
spellingShingle Wiwik Aspriyati
Apri Andani
Ketut Sukiyono
PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC)
Jurnal Agrisep
Corporate Performance
Balanced Scorecard (BSC)
Strategy
title PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC)
title_full PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC)
title_fullStr PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC)
title_full_unstemmed PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC)
title_short PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC)
title_sort pengukuran kinerja perusahaan kopi bubuk sahabat di lubuklinggau aplikasi balanced scorecard bsc
topic Corporate Performance
Balanced Scorecard (BSC)
Strategy
url https://ejournal.unib.ac.id/agrisep/article/view/3033
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AT apriandani pengukurankinerjaperusahaankopibubuksahabatdilubuklinggauaplikasibalancedscorecardbsc
AT ketutsukiyono pengukurankinerjaperusahaankopibubuksahabatdilubuklinggauaplikasibalancedscorecardbsc