State customs services quality: marketing model and assessment methodology transformation
The article studies the sphere of public services provided by customs authorities. The purpose of the study is to analyze the marketing model of customs services marketing model transformation under the conditions of the customer-centricity principles implementation and the customs administration sy...
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Main Author: | I. Yu. Sofiyannikova |
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Format: | Article |
Language: | English |
Published: |
Publishing House of the State University of Management
2024-06-01
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Series: | Вестник университета |
Subjects: | |
Online Access: | https://vestnik.guu.ru/jour/article/view/5213 |
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