Promotional elements and the performance of tourism marketing of visitor attraction places with the mediating role of public relations: empirical evidence from visitors in Ethiopia

Tourism is a vital economic sector, yet many nations face challenges due to limited awareness and experience with efficient marketing techniques. This study examines the impact of promotional elements on tourism marketing effectiveness, with public relations serving as a mediator. Using cross-sectio...

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Main Authors: Arega Enbiale Setegn, Gurudutta Pradeep Japee
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2025.2454325
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author Arega Enbiale Setegn
Gurudutta Pradeep Japee
author_facet Arega Enbiale Setegn
Gurudutta Pradeep Japee
author_sort Arega Enbiale Setegn
collection DOAJ
description Tourism is a vital economic sector, yet many nations face challenges due to limited awareness and experience with efficient marketing techniques. This study examines the impact of promotional elements on tourism marketing effectiveness, with public relations serving as a mediator. Using cross-sectional empirical data from 370 visitors in Ethiopia, the model was estimated through structural equation modeling. The findings revealed that personal selling and advertising are significant drivers of tourism marketing success, with public relations playing a crucial mediating role that enhances their impact. Conversely, sales promotion had a minimal effect. These results underscore the need for strategic public relations initiatives to amplify the effectiveness of tourism marketing efforts. The study’s implications for tourism marketers and policymakers are: first, tourism marketers should integrate public relations with personal selling and advertising to optimize marketing strategies; second, policymakers must address the challenges in fully leveraging promotional tools. Future research could explore similar practices in different tourism contexts to deepen understanding of public relations’ role in tourism marketing. By implementing these recommendations, stakeholders can enhance their marketing strategies, improve communication, and achieve tremendous success in the competitive tourism landscape.
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institution Kabale University
issn 2331-1975
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publisher Taylor & Francis Group
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series Cogent Business & Management
spelling doaj-art-93e1c1e8eb264d26b14217f73ef89a2e2025-01-22T09:34:21ZengTaylor & Francis GroupCogent Business & Management2331-19752025-12-0112110.1080/23311975.2025.2454325Promotional elements and the performance of tourism marketing of visitor attraction places with the mediating role of public relations: empirical evidence from visitors in EthiopiaArega Enbiale Setegn0Gurudutta Pradeep Japee1Wollo University, Dessie, EthiopiaDepartment of Advanced Business Studies, Gujarat University, Ahmedabad, IndiaTourism is a vital economic sector, yet many nations face challenges due to limited awareness and experience with efficient marketing techniques. This study examines the impact of promotional elements on tourism marketing effectiveness, with public relations serving as a mediator. Using cross-sectional empirical data from 370 visitors in Ethiopia, the model was estimated through structural equation modeling. The findings revealed that personal selling and advertising are significant drivers of tourism marketing success, with public relations playing a crucial mediating role that enhances their impact. Conversely, sales promotion had a minimal effect. These results underscore the need for strategic public relations initiatives to amplify the effectiveness of tourism marketing efforts. The study’s implications for tourism marketers and policymakers are: first, tourism marketers should integrate public relations with personal selling and advertising to optimize marketing strategies; second, policymakers must address the challenges in fully leveraging promotional tools. Future research could explore similar practices in different tourism contexts to deepen understanding of public relations’ role in tourism marketing. By implementing these recommendations, stakeholders can enhance their marketing strategies, improve communication, and achieve tremendous success in the competitive tourism landscape.https://www.tandfonline.com/doi/10.1080/23311975.2025.2454325Tourism marketingadvertisementpersonal sellingsales promotionpublic relationsHospitality Marketing
spellingShingle Arega Enbiale Setegn
Gurudutta Pradeep Japee
Promotional elements and the performance of tourism marketing of visitor attraction places with the mediating role of public relations: empirical evidence from visitors in Ethiopia
Cogent Business & Management
Tourism marketing
advertisement
personal selling
sales promotion
public relations
Hospitality Marketing
title Promotional elements and the performance of tourism marketing of visitor attraction places with the mediating role of public relations: empirical evidence from visitors in Ethiopia
title_full Promotional elements and the performance of tourism marketing of visitor attraction places with the mediating role of public relations: empirical evidence from visitors in Ethiopia
title_fullStr Promotional elements and the performance of tourism marketing of visitor attraction places with the mediating role of public relations: empirical evidence from visitors in Ethiopia
title_full_unstemmed Promotional elements and the performance of tourism marketing of visitor attraction places with the mediating role of public relations: empirical evidence from visitors in Ethiopia
title_short Promotional elements and the performance of tourism marketing of visitor attraction places with the mediating role of public relations: empirical evidence from visitors in Ethiopia
title_sort promotional elements and the performance of tourism marketing of visitor attraction places with the mediating role of public relations empirical evidence from visitors in ethiopia
topic Tourism marketing
advertisement
personal selling
sales promotion
public relations
Hospitality Marketing
url https://www.tandfonline.com/doi/10.1080/23311975.2025.2454325
work_keys_str_mv AT aregaenbialesetegn promotionalelementsandtheperformanceoftourismmarketingofvisitorattractionplaceswiththemediatingroleofpublicrelationsempiricalevidencefromvisitorsinethiopia
AT guruduttapradeepjapee promotionalelementsandtheperformanceoftourismmarketingofvisitorattractionplaceswiththemediatingroleofpublicrelationsempiricalevidencefromvisitorsinethiopia