Wait Times for Gastroenterology Consultation in Canada: The Patients’ Perspective

Long wait times for health care have become a significant issue in Canada. As part of the Canadian Association of Gastroenterology’s Human Resource initiative, a questionnaire was developed to survey patients regarding wait times for initial gastroenterology consultation and its impact. A total of 9...

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Main Authors: WG Paterson, AN Barkun, WM Hopman, DJ Leddin, P Paré, DM Petrunia, MJ Sewitch, C Switzer, S Veldhuyzen van Zanten
Format: Article
Language:English
Published: Wiley 2010-01-01
Series:Canadian Journal of Gastroenterology
Online Access:http://dx.doi.org/10.1155/2010/912970
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author WG Paterson
AN Barkun
WM Hopman
DJ Leddin
P Paré
DM Petrunia
MJ Sewitch
C Switzer
S Veldhuyzen van Zanten
author_facet WG Paterson
AN Barkun
WM Hopman
DJ Leddin
P Paré
DM Petrunia
MJ Sewitch
C Switzer
S Veldhuyzen van Zanten
author_sort WG Paterson
collection DOAJ
description Long wait times for health care have become a significant issue in Canada. As part of the Canadian Association of Gastroenterology’s Human Resource initiative, a questionnaire was developed to survey patients regarding wait times for initial gastroenterology consultation and its impact. A total of 916 patients in six cities from across Canada completed the questionnaire at the time of initial consultation. Self-reported wait times varied widely, with 26.8% of respondents reporting waiting less than two weeks, 52.4% less than one month, 77.1% less than three months, 12.5% reported waiting longer than six months and 3.6% longer than one year. One-third of patients believed their wait time was too long, with 9% rating their wait time as ‘far too long’; 96.4% believed that maximal wait time should be less than three months, 78.9% believed it should be less than one month and 40.3% believed it should be less than two weeks. Of those working or attending school, 22.6% reported missing at least one day of work or school because of their symptoms in the month before their appointment, and 9.0% reported missing five or more days in the preceding month. A total of 20.2% of respondents reported being very worried about having a serious disease (ie, scored 6 or higher on 7-point Likert scale), and 17.6% and 14.8%, respectively, reported that their symptoms caused major impairment of social functioning and with the activities of daily living. These data suggest that a significant proportion of Canadians with digestive problems are not satisfied with their wait time for gastroenterology consultation. Furthermore, while awaiting consultation, many patients experience an impaired quality of life because of their gastrointestinal symptoms.
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spelling doaj-art-9333b862f15a4b2b95379ae2ff3306152025-02-03T06:00:38ZengWileyCanadian Journal of Gastroenterology0835-79002010-01-01241283210.1155/2010/912970Wait Times for Gastroenterology Consultation in Canada: The Patients’ PerspectiveWG Paterson0AN Barkun1WM Hopman2DJ Leddin3P Paré4DM Petrunia5MJ Sewitch6C Switzer7S Veldhuyzen van Zanten8Queen’s University, Kingston, Ontario, CanadaMcGill University, Montreal, Quebec, CanadaQueen’s University, Kingston, Ontario, CanadaDalhousie University, Halifax, Nova Scotia, CanadaUniversité Laval, Quebec City, Quebec, CanadaVictoria General Hospital, Victoria, British Columbia, CanadaMcGill University, Montreal, Quebec, CanadaUniversity of Alberta, Edmonton, Alberta, CanadaDalhousie University, Halifax, Nova Scotia, CanadaLong wait times for health care have become a significant issue in Canada. As part of the Canadian Association of Gastroenterology’s Human Resource initiative, a questionnaire was developed to survey patients regarding wait times for initial gastroenterology consultation and its impact. A total of 916 patients in six cities from across Canada completed the questionnaire at the time of initial consultation. Self-reported wait times varied widely, with 26.8% of respondents reporting waiting less than two weeks, 52.4% less than one month, 77.1% less than three months, 12.5% reported waiting longer than six months and 3.6% longer than one year. One-third of patients believed their wait time was too long, with 9% rating their wait time as ‘far too long’; 96.4% believed that maximal wait time should be less than three months, 78.9% believed it should be less than one month and 40.3% believed it should be less than two weeks. Of those working or attending school, 22.6% reported missing at least one day of work or school because of their symptoms in the month before their appointment, and 9.0% reported missing five or more days in the preceding month. A total of 20.2% of respondents reported being very worried about having a serious disease (ie, scored 6 or higher on 7-point Likert scale), and 17.6% and 14.8%, respectively, reported that their symptoms caused major impairment of social functioning and with the activities of daily living. These data suggest that a significant proportion of Canadians with digestive problems are not satisfied with their wait time for gastroenterology consultation. Furthermore, while awaiting consultation, many patients experience an impaired quality of life because of their gastrointestinal symptoms.http://dx.doi.org/10.1155/2010/912970
spellingShingle WG Paterson
AN Barkun
WM Hopman
DJ Leddin
P Paré
DM Petrunia
MJ Sewitch
C Switzer
S Veldhuyzen van Zanten
Wait Times for Gastroenterology Consultation in Canada: The Patients’ Perspective
Canadian Journal of Gastroenterology
title Wait Times for Gastroenterology Consultation in Canada: The Patients’ Perspective
title_full Wait Times for Gastroenterology Consultation in Canada: The Patients’ Perspective
title_fullStr Wait Times for Gastroenterology Consultation in Canada: The Patients’ Perspective
title_full_unstemmed Wait Times for Gastroenterology Consultation in Canada: The Patients’ Perspective
title_short Wait Times for Gastroenterology Consultation in Canada: The Patients’ Perspective
title_sort wait times for gastroenterology consultation in canada the patients perspective
url http://dx.doi.org/10.1155/2010/912970
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