Conceptualising strategic communication management (SCM) in the context of governance and stakeholder inclusiveness

The research objective for the study was to conceptualise strategic communication management (SCM) in the context of governance. Based on the insights obtained through the conceptual analysis, the core of corporate communication practice in the reflective paradigm is broadened from social responsib...

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Main Authors: Benita Steyn, Estelle de Beer
Format: Article
Language:English
Published: University of Johannesburg 2022-11-01
Series:Communicare
Subjects:
Online Access:https://journals.uj.ac.za/index.php/jcsa/article/view/2081
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author Benita Steyn
Estelle de Beer
author_facet Benita Steyn
Estelle de Beer
author_sort Benita Steyn
collection DOAJ
description The research objective for the study was to conceptualise strategic communication management (SCM) in the context of governance. Based on the insights obtained through the conceptual analysis, the core of corporate communication practice in the reflective paradigm is broadened from social responsibility to societal responsibility. Corporate communication, in its strategic role (SCM), therefore assists in solving or avoiding conflict between organisational behaviour and the public perception of how societally responsible organisations should operate. Furthermore, theoretical and conceptual linkages that emerged through the conceptual analysis suggest that the three meta-theoretical approaches initially selected for the governance domain (the triple bottom line, stakeholder, and stakeholder inclusiveness approaches) should also be added to the framework for SCM. It was also found that corporate communication (especially in its strategic role, known as SCM) can be regarded as a stakeholder orientated/responsible approach.
format Article
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publishDate 2022-11-01
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series Communicare
spelling doaj-art-92fa8233b74b4d2b83341406c38742542025-01-20T08:44:14ZengUniversity of JohannesburgCommunicare0259-00692957-79502022-11-0131210.36615/jcsa.v31i2.2081Conceptualising strategic communication management (SCM) in the context of governance and stakeholder inclusivenessBenita Steyn0Estelle de Beer1Cape Peninsula University of TechnologyUniversity of Pretoria The research objective for the study was to conceptualise strategic communication management (SCM) in the context of governance. Based on the insights obtained through the conceptual analysis, the core of corporate communication practice in the reflective paradigm is broadened from social responsibility to societal responsibility. Corporate communication, in its strategic role (SCM), therefore assists in solving or avoiding conflict between organisational behaviour and the public perception of how societally responsible organisations should operate. Furthermore, theoretical and conceptual linkages that emerged through the conceptual analysis suggest that the three meta-theoretical approaches initially selected for the governance domain (the triple bottom line, stakeholder, and stakeholder inclusiveness approaches) should also be added to the framework for SCM. It was also found that corporate communication (especially in its strategic role, known as SCM) can be regarded as a stakeholder orientated/responsible approach. https://journals.uj.ac.za/index.php/jcsa/article/view/2081strategic communication management (SCM)governancecorporate communicationstakeholder orientated/responsible
spellingShingle Benita Steyn
Estelle de Beer
Conceptualising strategic communication management (SCM) in the context of governance and stakeholder inclusiveness
Communicare
strategic communication management (SCM)
governance
corporate communication
stakeholder orientated/responsible
title Conceptualising strategic communication management (SCM) in the context of governance and stakeholder inclusiveness
title_full Conceptualising strategic communication management (SCM) in the context of governance and stakeholder inclusiveness
title_fullStr Conceptualising strategic communication management (SCM) in the context of governance and stakeholder inclusiveness
title_full_unstemmed Conceptualising strategic communication management (SCM) in the context of governance and stakeholder inclusiveness
title_short Conceptualising strategic communication management (SCM) in the context of governance and stakeholder inclusiveness
title_sort conceptualising strategic communication management scm in the context of governance and stakeholder inclusiveness
topic strategic communication management (SCM)
governance
corporate communication
stakeholder orientated/responsible
url https://journals.uj.ac.za/index.php/jcsa/article/view/2081
work_keys_str_mv AT benitasteyn conceptualisingstrategiccommunicationmanagementscminthecontextofgovernanceandstakeholderinclusiveness
AT estelledebeer conceptualisingstrategiccommunicationmanagementscminthecontextofgovernanceandstakeholderinclusiveness