Touristic destination image in light of the service dominant logic of marketing

This paper analyzes the composition and internal arrangement of touristic seaside destinations in Brazil, in light of three not-yet tested theories: the Means-End Chain (Gutman, 1982), the Service Dominant Logic of Marketing (Vargo & Lusch, 2004), and the organizational triad for local devel...

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Main Authors: Edar da Silva Añaña, Francisco Antonio dos Anjos, Melise de Lima Pereira
Format: Article
Language:English
Published: University of Algarve, ESGHT/CINTURS 2018-07-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://tmstudies.net/index.php/ectms/article/view/1047/pdf_102
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author Edar da Silva Añaña
Francisco Antonio dos Anjos
Melise de Lima Pereira
author_facet Edar da Silva Añaña
Francisco Antonio dos Anjos
Melise de Lima Pereira
author_sort Edar da Silva Añaña
collection DOAJ
description This paper analyzes the composition and internal arrangement of touristic seaside destinations in Brazil, in light of three not-yet tested theories: the Means-End Chain (Gutman, 1982), the Service Dominant Logic of Marketing (Vargo & Lusch, 2004), and the organizational triad for local development proposed by Vázquez-Barquero (1999). An internet-based survey was distributed and completed by 178 respondents. The answers concentrated in four (among eight possible) destinations: Balneário Camboriú (31.4%), Rio de Janeiro (28%), Torres (20%) and Natal (8%). The data were first submitted to Confirmatory Factor Analysis to identify and to validate the set of components representing the Tourism Destination Image – TDI. The TDI constituting factors, and variables representing the Personal Values (as ancestors) and the Consumer Behavior (as descendants), were submitted to a Structural Equation Model to evaluate the TDI internal arrangement and inter-construct relationships. Results indicate that values related to self-respect, security and excitement influence the assessment of some TDI components, and that the last four constructs influence the likelihood of individuals to visit or to recommend the destinations.
format Article
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institution Kabale University
issn 2182-8466
language English
publishDate 2018-07-01
publisher University of Algarve, ESGHT/CINTURS
record_format Article
series Tourism & Management Studies
spelling doaj-art-8fc141fa2e1a4e31b03e53ad7298dac82025-02-02T03:31:15ZengUniversity of Algarve, ESGHT/CINTURSTourism & Management Studies2182-84662018-07-0114371810.18089/tms.2018.14301Touristic destination image in light of the service dominant logic of marketingEdar da Silva Añaña0Francisco Antonio dos Anjos1Melise de Lima Pereira2Universidade Federal de Pelotas, Rua Gomes Carneiro, 1 - Centro - CEP 96010-610 Pelotas, RS, BrazilUniversidade do Vale do Itajaí, 5ª Avenida, 1100, Bloco 7, Sala 204 -Municípios - CEP 88337-300 Balneário Camboriú, SC, BrazilUniversidade Federal do Rio Grande, Rua Glicério P. de Carvalho, 81 - Coxilha - CEP 96230-000, Santa Vitória do Palmar, RS, BrazilThis paper analyzes the composition and internal arrangement of touristic seaside destinations in Brazil, in light of three not-yet tested theories: the Means-End Chain (Gutman, 1982), the Service Dominant Logic of Marketing (Vargo & Lusch, 2004), and the organizational triad for local development proposed by Vázquez-Barquero (1999). An internet-based survey was distributed and completed by 178 respondents. The answers concentrated in four (among eight possible) destinations: Balneário Camboriú (31.4%), Rio de Janeiro (28%), Torres (20%) and Natal (8%). The data were first submitted to Confirmatory Factor Analysis to identify and to validate the set of components representing the Tourism Destination Image – TDI. The TDI constituting factors, and variables representing the Personal Values (as ancestors) and the Consumer Behavior (as descendants), were submitted to a Structural Equation Model to evaluate the TDI internal arrangement and inter-construct relationships. Results indicate that values related to self-respect, security and excitement influence the assessment of some TDI components, and that the last four constructs influence the likelihood of individuals to visit or to recommend the destinations.https://tmstudies.net/index.php/ectms/article/view/1047/pdf_102tourismtourist destination imageimage measurementmeans-end theorybrazil
spellingShingle Edar da Silva Añaña
Francisco Antonio dos Anjos
Melise de Lima Pereira
Touristic destination image in light of the service dominant logic of marketing
Tourism & Management Studies
tourism
tourist destination image
image measurement
means-end theory
brazil
title Touristic destination image in light of the service dominant logic of marketing
title_full Touristic destination image in light of the service dominant logic of marketing
title_fullStr Touristic destination image in light of the service dominant logic of marketing
title_full_unstemmed Touristic destination image in light of the service dominant logic of marketing
title_short Touristic destination image in light of the service dominant logic of marketing
title_sort touristic destination image in light of the service dominant logic of marketing
topic tourism
tourist destination image
image measurement
means-end theory
brazil
url https://tmstudies.net/index.php/ectms/article/view/1047/pdf_102
work_keys_str_mv AT edardasilvaanana touristicdestinationimageinlightoftheservicedominantlogicofmarketing
AT franciscoantoniodosanjos touristicdestinationimageinlightoftheservicedominantlogicofmarketing
AT melisedelimapereira touristicdestinationimageinlightoftheservicedominantlogicofmarketing