The algorithm for applying the process maturity model to improve business processes in organization
Business process management contributes to the effective operation of an organization with greater customer focus and a high level of productivity. These advantages have the potential to overcome the high level of competition; however, optimizing business processes in specific organizations is a...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Omsk State Technical University, Federal State Autonomous Educational Institution of Higher Education
2023-09-01
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| Series: | Омский научный вестник: Серия "Общество. История. Современность" |
| Subjects: | |
| Online Access: | https://www.omgtu.ru/general_information/media_omgtu/journal_of_omsk_research_journal/files/arhiv/2023/%D0%A2.8,%20%E2%84%963%20(%D0%9E%D0%98%D0%A1)/138-146%20%D0%90%D1%80%D1%82%D0%B5%D0%BC%D1%8C%D0%B5%D0%B2%D0%B0%20%D0%A1.%20%D0%98.,%20%D0%9A%D1%83%D0%B1%D0%BB%D0%B0%D1%88%D0%B2%D0%B8%D0%BB%D0%B8%20%D0%93.%20%D0%A1.,%20%20%D0%97%D0%B0%D0%B9%D1%86%D0%B5%D0%B2%20%D0%90.%20%D0%93..pdf |
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| Summary: | Business process management contributes to the effective operation of an
organization with greater customer focus and a high level of productivity. These
advantages have the potential to overcome the high level of competition; however,
optimizing business processes in specific organizations is a challenge. Improving
processes requires accounting for many aspects; therefore, many companies
experience difficulties in managing business processes. Many practitioners and
scholars work on developing business process maturity models to help organizations
gradually implement business process management for specific processes and/
or for an entire portfolio of processes. The article considers the most popular
maturity models. An algorithm for applying these models is developed. Theoretical
principles for the development of the algorithm are represented. This algorithm
allows for an ongoing maturity assessment. Based on the obtained results, the most
appropriate maturity model for further optimization of business processes can be
selected. Possibilities of subsequent application of the developed algorithm are
considered. |
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| ISSN: | 2542-0488 2541-7983 |