Travail, affects, activité transférentielle

Some interventions in the “clinic of activity” field are motivated by a demand relating to conflicts between managers and employees. This article relates one of these interventions, focusing on affects, emotions and feelings which pass through and mobilise the work activity. This entry constitutes t...

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Bibliographic Details
Main Author: Livia Scheller
Format: Article
Language:English
Published: Association Recherche et Pratique sur les Activités 2013-10-01
Series:Activités
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Online Access:https://journals.openedition.org/activites/853
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Summary:Some interventions in the “clinic of activity” field are motivated by a demand relating to conflicts between managers and employees. This article relates one of these interventions, focusing on affects, emotions and feelings which pass through and mobilise the work activity. This entry constitutes the conceptual object of this paper and the clinical object of the intervention. The article is intended to demonstrate how, starting with the analysis of the job situation, the dialogical activity (which the analysis created) developed another type of activity that we define as “transferential activity”. The results of this intervention made it possible to move from the personal affects, proper to the on-going destructive conflicts to the affects understood to stem from the deconstruction of “transpersonal” forms of the job analysis. This transformation made it possible to review the different forms of organization of the service activity in accordance with the employees’ suggestions.
ISSN:1765-2723