Using participant or non-participant observation to explain information behaviour. Participant observation, Non-participant observation, Information behaviour, Hospital pharmacists, Older people

The aim of the paper is to provide guidance on conducting participant and non-participant observation studies of information behaviour. Examines lessons learned during non-participant observation of hospital pharmacists, and participant observation with dependent older people living in their own hom...

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Main Authors: Janet Cooper, Rachael Lewis, Christine Urquhart
Format: Article
Language:English
Published: University of Borås 2004-01-01
Series:Information Research: An International Electronic Journal
Subjects:
Online Access:http://informationr.net/ir/9-4/paper184.html
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author Janet Cooper
Rachael Lewis
Christine Urquhart
author_facet Janet Cooper
Rachael Lewis
Christine Urquhart
author_sort Janet Cooper
collection DOAJ
description The aim of the paper is to provide guidance on conducting participant and non-participant observation studies of information behaviour. Examines lessons learned during non-participant observation of hospital pharmacists, and participant observation with dependent older people living in their own homes. Describes the methods used in both studies, and discusses the ethical issues involved in gaining access to the subjects. In the hospital setting, professional affiliation between the researcher and the subjects (six pharmacists) made access easier to obtain. In the home care setting, access to subjects (seven clients) for participant observation (as a care worker) was more difficult, as was withdrawal from the field study. In both studies, the observation element was triangulated with survey data. Both studies indicated the fundamental need for trust between the observer and the research subjects. In some situations, professional relations offer instant access and trust, whereas in closed and sensitive situations such as social care, time is required to build up trust. With participant observation, that trust should not be damaged by withdrawal of the researcher from the research setting.
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publishDate 2004-01-01
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series Information Research: An International Electronic Journal
spelling doaj-art-8cc3f39c534c4b33b4fea1d70dbf9a682025-02-02T20:33:39ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132004-01-0194184Using participant or non-participant observation to explain information behaviour. Participant observation, Non-participant observation, Information behaviour, Hospital pharmacists, Older peopleJanet CooperRachael LewisChristine UrquhartThe aim of the paper is to provide guidance on conducting participant and non-participant observation studies of information behaviour. Examines lessons learned during non-participant observation of hospital pharmacists, and participant observation with dependent older people living in their own homes. Describes the methods used in both studies, and discusses the ethical issues involved in gaining access to the subjects. In the hospital setting, professional affiliation between the researcher and the subjects (six pharmacists) made access easier to obtain. In the home care setting, access to subjects (seven clients) for participant observation (as a care worker) was more difficult, as was withdrawal from the field study. In both studies, the observation element was triangulated with survey data. Both studies indicated the fundamental need for trust between the observer and the research subjects. In some situations, professional relations offer instant access and trust, whereas in closed and sensitive situations such as social care, time is required to build up trust. With participant observation, that trust should not be damaged by withdrawal of the researcher from the research setting.http://informationr.net/ir/9-4/paper184.htmlParticipant observationNon-participant observationInformation behaviourHospital pharmacistsOlder peopleElderlySenior citizensEthicsSurvey dataTrustInformation behavior
spellingShingle Janet Cooper
Rachael Lewis
Christine Urquhart
Using participant or non-participant observation to explain information behaviour. Participant observation, Non-participant observation, Information behaviour, Hospital pharmacists, Older people
Information Research: An International Electronic Journal
Participant observation
Non-participant observation
Information behaviour
Hospital pharmacists
Older people
Elderly
Senior citizens
Ethics
Survey data
Trust
Information behavior
title Using participant or non-participant observation to explain information behaviour. Participant observation, Non-participant observation, Information behaviour, Hospital pharmacists, Older people
title_full Using participant or non-participant observation to explain information behaviour. Participant observation, Non-participant observation, Information behaviour, Hospital pharmacists, Older people
title_fullStr Using participant or non-participant observation to explain information behaviour. Participant observation, Non-participant observation, Information behaviour, Hospital pharmacists, Older people
title_full_unstemmed Using participant or non-participant observation to explain information behaviour. Participant observation, Non-participant observation, Information behaviour, Hospital pharmacists, Older people
title_short Using participant or non-participant observation to explain information behaviour. Participant observation, Non-participant observation, Information behaviour, Hospital pharmacists, Older people
title_sort using participant or non participant observation to explain information behaviour participant observation non participant observation information behaviour hospital pharmacists older people
topic Participant observation
Non-participant observation
Information behaviour
Hospital pharmacists
Older people
Elderly
Senior citizens
Ethics
Survey data
Trust
Information behavior
url http://informationr.net/ir/9-4/paper184.html
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