Research of methods for evaluating the effectiveness of public relations activities

The article is devoted to the study of the main methods of evaluating the effectiveness of activities in the field of public relations. The paper indicates the main features that characterize modern PR technologies: innovation, manufacturability, consistency, the guarantee of certain practical resul...

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Main Author: A. A. Sazonov
Format: Article
Language:English
Published: Publishing House of the State University of Management 2020-12-01
Series:Вестник университета
Subjects:
Online Access:https://vestnik.guu.ru/jour/article/view/2472
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author A. A. Sazonov
author_facet A. A. Sazonov
author_sort A. A. Sazonov
collection DOAJ
description The article is devoted to the study of the main methods of evaluating the effectiveness of activities in the field of public relations. The paper indicates the main features that characterize modern PR technologies: innovation, manufacturability, consistency, the guarantee of certain practical results, and so on. Public relations are currently one of the fastest-growing components of the marketing communications complex, which is aimed at forming and strengthening a positive image of the company in the eyes of public groups. The study ascertains that to calculate the effect of PR campaigns and return on investment (ROI), it is necessary to use the construction of special multicomponent correlation models, where media analytical indicators can be correlated with certain financial results. The author considers the metric of the use value norm used to assess the current level and effectiveness of the company’s communication policy, taking into account the complex of various PR activities. The study gives an algorithm for finding an effective commercial offer in the B2B segment. The paper creates a formula that allows calculating the socio-economic efficiency of a PR company. In conclusion of the article, the author presents groups of indicators that should be paid attention to by the company’s top management to evaluate conducted PR campaign.
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institution Kabale University
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publisher Publishing House of the State University of Management
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series Вестник университета
spelling doaj-art-8c4124587e044455953fc07f49074f652025-02-04T08:28:06ZengPublishing House of the State University of ManagementВестник университета1816-42772686-84152020-12-01010404610.26425/1816-4277-2020-10-40-461857Research of methods for evaluating the effectiveness of public relations activitiesA. A. Sazonov0Moscow Aviation Institute (National Research University)The article is devoted to the study of the main methods of evaluating the effectiveness of activities in the field of public relations. The paper indicates the main features that characterize modern PR technologies: innovation, manufacturability, consistency, the guarantee of certain practical results, and so on. Public relations are currently one of the fastest-growing components of the marketing communications complex, which is aimed at forming and strengthening a positive image of the company in the eyes of public groups. The study ascertains that to calculate the effect of PR campaigns and return on investment (ROI), it is necessary to use the construction of special multicomponent correlation models, where media analytical indicators can be correlated with certain financial results. The author considers the metric of the use value norm used to assess the current level and effectiveness of the company’s communication policy, taking into account the complex of various PR activities. The study gives an algorithm for finding an effective commercial offer in the B2B segment. The paper creates a formula that allows calculating the socio-economic efficiency of a PR company. In conclusion of the article, the author presents groups of indicators that should be paid attention to by the company’s top management to evaluate conducted PR campaign.https://vestnik.guu.ru/jour/article/view/2472commercial offerconsumer cost rateeconomic efficiencymarketing communicationsmarketing complexpr objectspr technologiespublic relationssocio-economic efficiency of pr events
spellingShingle A. A. Sazonov
Research of methods for evaluating the effectiveness of public relations activities
Вестник университета
commercial offer
consumer cost rate
economic efficiency
marketing communications
marketing complex
pr objects
pr technologies
public relations
socio-economic efficiency of pr events
title Research of methods for evaluating the effectiveness of public relations activities
title_full Research of methods for evaluating the effectiveness of public relations activities
title_fullStr Research of methods for evaluating the effectiveness of public relations activities
title_full_unstemmed Research of methods for evaluating the effectiveness of public relations activities
title_short Research of methods for evaluating the effectiveness of public relations activities
title_sort research of methods for evaluating the effectiveness of public relations activities
topic commercial offer
consumer cost rate
economic efficiency
marketing communications
marketing complex
pr objects
pr technologies
public relations
socio-economic efficiency of pr events
url https://vestnik.guu.ru/jour/article/view/2472
work_keys_str_mv AT aasazonov researchofmethodsforevaluatingtheeffectivenessofpublicrelationsactivities