The Impact of Workforce Skills on the Choice of Location of Enterprises from the Business Process Outsourcing/ Shared Service Center Sector
Human capital consists of knowledge, skills, and competences innate or acquired by employees working in the organization. This article deals with the issue of the effect of human capital on the location decisions of enterprises from the BPO/SSC sector. We focused on two main components of human cap...
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| Format: | Article |
| Language: | English |
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The John Paul II Catholic University of Lublin
2022-05-01
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| Series: | Przegląd Prawno-Ekonomiczny |
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| Online Access: | https://czasopisma.kul.pl/index.php/ppe/article/view/13213 |
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| author | Tomasz Kijek Katarzyna Budzyńska |
| author_facet | Tomasz Kijek Katarzyna Budzyńska |
| author_sort | Tomasz Kijek |
| collection | DOAJ |
| description |
Human capital consists of knowledge, skills, and competences innate or acquired by employees working in the organization. This article deals with the issue of the effect of human capital on the location decisions of enterprises from the BPO/SSC sector. We focused on two main components of human capital, i.e., soft skills and hard skills, which are crucial location factors for the BPO/SSC enterprises. The research instrument was the questionnaire containing questions regarding location factors of enterprises from the BPO/SSC sector. The research sample consisted of 58 enterprises. The principal component analysis and the linear regression were used to conduct analyses. Our findings show that only soft skills have the impact on the choice of location by offshoring companies.
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| format | Article |
| id | doaj-art-8b436bea100a4f25b789298ee03dfd94 |
| institution | Kabale University |
| issn | 1898-2166 2720-6734 |
| language | English |
| publishDate | 2022-05-01 |
| publisher | The John Paul II Catholic University of Lublin |
| record_format | Article |
| series | Przegląd Prawno-Ekonomiczny |
| spelling | doaj-art-8b436bea100a4f25b789298ee03dfd942025-01-21T12:25:20ZengThe John Paul II Catholic University of LublinPrzegląd Prawno-Ekonomiczny1898-21662720-67342022-05-01210.31743/ppe.13213The Impact of Workforce Skills on the Choice of Location of Enterprises from the Business Process Outsourcing/ Shared Service Center SectorTomasz Kijek0Katarzyna Budzyńska1The Maria Curie-Skłodowska University in LublinThe Maria Curie-Skłodowska University in Lublin Human capital consists of knowledge, skills, and competences innate or acquired by employees working in the organization. This article deals with the issue of the effect of human capital on the location decisions of enterprises from the BPO/SSC sector. We focused on two main components of human capital, i.e., soft skills and hard skills, which are crucial location factors for the BPO/SSC enterprises. The research instrument was the questionnaire containing questions regarding location factors of enterprises from the BPO/SSC sector. The research sample consisted of 58 enterprises. The principal component analysis and the linear regression were used to conduct analyses. Our findings show that only soft skills have the impact on the choice of location by offshoring companies. https://czasopisma.kul.pl/index.php/ppe/article/view/13213Human capitalskillsoutsourcingoffshoringlocation of enterprisesPoland |
| spellingShingle | Tomasz Kijek Katarzyna Budzyńska The Impact of Workforce Skills on the Choice of Location of Enterprises from the Business Process Outsourcing/ Shared Service Center Sector Przegląd Prawno-Ekonomiczny Human capital skills outsourcing offshoring location of enterprises Poland |
| title | The Impact of Workforce Skills on the Choice of Location of Enterprises from the Business Process Outsourcing/ Shared Service Center Sector |
| title_full | The Impact of Workforce Skills on the Choice of Location of Enterprises from the Business Process Outsourcing/ Shared Service Center Sector |
| title_fullStr | The Impact of Workforce Skills on the Choice of Location of Enterprises from the Business Process Outsourcing/ Shared Service Center Sector |
| title_full_unstemmed | The Impact of Workforce Skills on the Choice of Location of Enterprises from the Business Process Outsourcing/ Shared Service Center Sector |
| title_short | The Impact of Workforce Skills on the Choice of Location of Enterprises from the Business Process Outsourcing/ Shared Service Center Sector |
| title_sort | impact of workforce skills on the choice of location of enterprises from the business process outsourcing shared service center sector |
| topic | Human capital skills outsourcing offshoring location of enterprises Poland |
| url | https://czasopisma.kul.pl/index.php/ppe/article/view/13213 |
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