Embracing Change in the Modern Working Environment: Exploring the Role of Trust, Experimentation, and Adaptability in the Acceptance of New Technologies

In a working environment facing increasing digitalization and the Fourth Industrial Revolution, the acceptance of new technologies remains an important factor. Based on the Technology Acceptance Model (TAM) and the Artificial Intelligence Acceptance Model (AIAM), this study examines if individual ad...

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Main Authors: Eva Gößwein, Magnus Liebherr
Format: Article
Language:English
Published: SAGE Publishing 2025-01-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/21582440241311126
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author Eva Gößwein
Magnus Liebherr
author_facet Eva Gößwein
Magnus Liebherr
author_sort Eva Gößwein
collection DOAJ
description In a working environment facing increasing digitalization and the Fourth Industrial Revolution, the acceptance of new technologies remains an important factor. Based on the Technology Acceptance Model (TAM) and the Artificial Intelligence Acceptance Model (AIAM), this study examines if individual adaptability, trust in technology, as well as openness and willingness to experiment influence technology acceptance in the working environment. Using an online questionnaire approach, a sample of N  = 769 participants ( M  = 51.25, SD  = 13.88 years; 390 female) was recruited to test the theoretically derived model with structural equation modeling. Results suggest including trust in technologies in future technology acceptance models in the working environment. Furthermore, the TAM-variable perceived ease of use was not a significant predictor, which is discussed in detail. Regarding the antecedents derived from AIAM, individual adaptability proves to be relevant, while first insights on the non-significant influence of openness to experiment are gained. The final model explains more than two-thirds of the intention to use new technology and thus provides an important contribution to understanding the acceptance of new technologies in a working environment.
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spelling doaj-art-8849e0d60a5f4276aa73f05ddd51c7102025-01-22T15:03:47ZengSAGE PublishingSAGE Open2158-24402025-01-011510.1177/21582440241311126Embracing Change in the Modern Working Environment: Exploring the Role of Trust, Experimentation, and Adaptability in the Acceptance of New TechnologiesEva Gößwein0Magnus Liebherr1Faculty of Engineering, Chair of Mechatronics, University of Duisburg-Essen, GermanyErwin L. Hahn Institute for Magnetic Resonance Imaging, Essen, GermanyIn a working environment facing increasing digitalization and the Fourth Industrial Revolution, the acceptance of new technologies remains an important factor. Based on the Technology Acceptance Model (TAM) and the Artificial Intelligence Acceptance Model (AIAM), this study examines if individual adaptability, trust in technology, as well as openness and willingness to experiment influence technology acceptance in the working environment. Using an online questionnaire approach, a sample of N  = 769 participants ( M  = 51.25, SD  = 13.88 years; 390 female) was recruited to test the theoretically derived model with structural equation modeling. Results suggest including trust in technologies in future technology acceptance models in the working environment. Furthermore, the TAM-variable perceived ease of use was not a significant predictor, which is discussed in detail. Regarding the antecedents derived from AIAM, individual adaptability proves to be relevant, while first insights on the non-significant influence of openness to experiment are gained. The final model explains more than two-thirds of the intention to use new technology and thus provides an important contribution to understanding the acceptance of new technologies in a working environment.https://doi.org/10.1177/21582440241311126
spellingShingle Eva Gößwein
Magnus Liebherr
Embracing Change in the Modern Working Environment: Exploring the Role of Trust, Experimentation, and Adaptability in the Acceptance of New Technologies
SAGE Open
title Embracing Change in the Modern Working Environment: Exploring the Role of Trust, Experimentation, and Adaptability in the Acceptance of New Technologies
title_full Embracing Change in the Modern Working Environment: Exploring the Role of Trust, Experimentation, and Adaptability in the Acceptance of New Technologies
title_fullStr Embracing Change in the Modern Working Environment: Exploring the Role of Trust, Experimentation, and Adaptability in the Acceptance of New Technologies
title_full_unstemmed Embracing Change in the Modern Working Environment: Exploring the Role of Trust, Experimentation, and Adaptability in the Acceptance of New Technologies
title_short Embracing Change in the Modern Working Environment: Exploring the Role of Trust, Experimentation, and Adaptability in the Acceptance of New Technologies
title_sort embracing change in the modern working environment exploring the role of trust experimentation and adaptability in the acceptance of new technologies
url https://doi.org/10.1177/21582440241311126
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