The Impact of Digital Transformation in Enhancing Operational Performance: An Applied Study in the Kirkuk Electricity Distribution Branch

Digital transformation is the procedure that integrates recent technologies in organizations to push essential change, improve efficiency, and facilitate work for employees. This paper studies the impact of digital transformation on the operational performance of the Kirkuk Electricity Distribution...

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Main Authors: Marwan Fawzi Takriti, Ghalia Nassreddine, Joumana Younis, Tamima ElHassan
Format: Article
Language:English
Published: middle technical university 2023-09-01
Series:Journal of Techniques
Subjects:
Online Access:https://journal.mtu.edu.iq/index.php/MTU/article/view/1525
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author Marwan Fawzi Takriti
Ghalia Nassreddine
Joumana Younis
Tamima ElHassan
author_facet Marwan Fawzi Takriti
Ghalia Nassreddine
Joumana Younis
Tamima ElHassan
author_sort Marwan Fawzi Takriti
collection DOAJ
description Digital transformation is the procedure that integrates recent technologies in organizations to push essential change, improve efficiency, and facilitate work for employees. This paper studies the impact of digital transformation on the operational performance of the Kirkuk Electricity Distribution Branch. Four dimensions of digital transformation will be considered: infrastructure, skills, environment, and digital technology. A descriptive analytical methodology was adopted to examine this impact. A questionnaire of 27 questions was built and distributed to the Kirkuk Electricity Distribution Branch employees. The answers from a convenience sample of 328 male and female employees were collected. These answers were examined using SPSS software and statically tools. The result shows a significant impact of the digital transformation on the operational performance of the Kirkuk Electricity Distribution Branch.
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institution Kabale University
issn 1818-653X
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publisher middle technical university
record_format Article
series Journal of Techniques
spelling doaj-art-8840c30beee74606b81ef500874cf7302025-01-19T10:59:04Zengmiddle technical universityJournal of Techniques1818-653X2708-83832023-09-015310.51173/jt.v5i3.1525The Impact of Digital Transformation in Enhancing Operational Performance: An Applied Study in the Kirkuk Electricity Distribution BranchMarwan Fawzi Takriti0Ghalia Nassreddine1https://orcid.org/0000-0001-9434-2914Joumana Younis2Tamima ElHassan3Faculty of Business, Jinan University of Lebanon, Tripoli, LebanonFaculty of Business, Jinan University, Tripoli, LebanonFaculty of Business, Jinan University of Lebanon, Tripoli, LebanonFaculty of Business, Jinan University of Lebanon, Tripoli, Lebanon Digital transformation is the procedure that integrates recent technologies in organizations to push essential change, improve efficiency, and facilitate work for employees. This paper studies the impact of digital transformation on the operational performance of the Kirkuk Electricity Distribution Branch. Four dimensions of digital transformation will be considered: infrastructure, skills, environment, and digital technology. A descriptive analytical methodology was adopted to examine this impact. A questionnaire of 27 questions was built and distributed to the Kirkuk Electricity Distribution Branch employees. The answers from a convenience sample of 328 male and female employees were collected. These answers were examined using SPSS software and statically tools. The result shows a significant impact of the digital transformation on the operational performance of the Kirkuk Electricity Distribution Branch. https://journal.mtu.edu.iq/index.php/MTU/article/view/1525Digital TransformationOperation PerformanceDigital TechnologyInformation TechnologyDigital SkillTechnological Environment
spellingShingle Marwan Fawzi Takriti
Ghalia Nassreddine
Joumana Younis
Tamima ElHassan
The Impact of Digital Transformation in Enhancing Operational Performance: An Applied Study in the Kirkuk Electricity Distribution Branch
Journal of Techniques
Digital Transformation
Operation Performance
Digital Technology
Information Technology
Digital Skill
Technological Environment
title The Impact of Digital Transformation in Enhancing Operational Performance: An Applied Study in the Kirkuk Electricity Distribution Branch
title_full The Impact of Digital Transformation in Enhancing Operational Performance: An Applied Study in the Kirkuk Electricity Distribution Branch
title_fullStr The Impact of Digital Transformation in Enhancing Operational Performance: An Applied Study in the Kirkuk Electricity Distribution Branch
title_full_unstemmed The Impact of Digital Transformation in Enhancing Operational Performance: An Applied Study in the Kirkuk Electricity Distribution Branch
title_short The Impact of Digital Transformation in Enhancing Operational Performance: An Applied Study in the Kirkuk Electricity Distribution Branch
title_sort impact of digital transformation in enhancing operational performance an applied study in the kirkuk electricity distribution branch
topic Digital Transformation
Operation Performance
Digital Technology
Information Technology
Digital Skill
Technological Environment
url https://journal.mtu.edu.iq/index.php/MTU/article/view/1525
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