Perceptions of ethically ambiguous public relations practices on social media

This research explored views on ethically acceptable public relations (PR) practices on social media held by Zimbabwean PR practitioners. There are several distinct findings that provide insight into PR practice and inform future studies on the role of social media in PR in the region. First, Zimbab...

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Main Authors: Anna Klyueva, Prisca Ngondo
Format: Article
Language:English
Published: University of Johannesburg 2023-07-01
Series:Communicare
Subjects:
Online Access:https://journals.uj.ac.za/index.php/jcsa/article/view/1557
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author Anna Klyueva
Prisca Ngondo
author_facet Anna Klyueva
Prisca Ngondo
author_sort Anna Klyueva
collection DOAJ
description This research explored views on ethically acceptable public relations (PR) practices on social media held by Zimbabwean PR practitioners. There are several distinct findings that provide insight into PR practice and inform future studies on the role of social media in PR in the region. First, Zimbabwean practitioners were not unanimous in their assessment of whether examples of social media practices can be considered ethically acceptable, suggesting that many ethically ambiguous practices are perceived as a norm. Second, Zimbabwean PR practitioners overwhelmingly stressed the need for social media training and organisational policy to engage on social media ethically. Finally, practitioners believed that social media promoted the role and status of PR within organisations and afforded increased control over the reach and impact of organisational messages.
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institution Kabale University
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publisher University of Johannesburg
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series Communicare
spelling doaj-art-862a80ea616b4ecb9c00452c320e4db22025-01-20T08:42:42ZengUniversity of JohannesburgCommunicare0259-00692957-79502023-07-0142110.36615/jcsa.v42i1.1557Perceptions of ethically ambiguous public relations practices on social mediaAnna Klyueva0https://orcid.org/0000-0003-0744-0108Prisca Ngondo1https://orcid.org/0000-0001-8339-4751University of Houston-Clear LakeTexas State UniversityThis research explored views on ethically acceptable public relations (PR) practices on social media held by Zimbabwean PR practitioners. There are several distinct findings that provide insight into PR practice and inform future studies on the role of social media in PR in the region. First, Zimbabwean practitioners were not unanimous in their assessment of whether examples of social media practices can be considered ethically acceptable, suggesting that many ethically ambiguous practices are perceived as a norm. Second, Zimbabwean PR practitioners overwhelmingly stressed the need for social media training and organisational policy to engage on social media ethically. Finally, practitioners believed that social media promoted the role and status of PR within organisations and afforded increased control over the reach and impact of organisational messages. https://journals.uj.ac.za/index.php/jcsa/article/view/1557Africaethical ambiguityethically acceptable PR practicessocial mediaZimbabwe
spellingShingle Anna Klyueva
Prisca Ngondo
Perceptions of ethically ambiguous public relations practices on social media
Communicare
Africa
ethical ambiguity
ethically acceptable PR practices
social media
Zimbabwe
title Perceptions of ethically ambiguous public relations practices on social media
title_full Perceptions of ethically ambiguous public relations practices on social media
title_fullStr Perceptions of ethically ambiguous public relations practices on social media
title_full_unstemmed Perceptions of ethically ambiguous public relations practices on social media
title_short Perceptions of ethically ambiguous public relations practices on social media
title_sort perceptions of ethically ambiguous public relations practices on social media
topic Africa
ethical ambiguity
ethically acceptable PR practices
social media
Zimbabwe
url https://journals.uj.ac.za/index.php/jcsa/article/view/1557
work_keys_str_mv AT annaklyueva perceptionsofethicallyambiguouspublicrelationspracticesonsocialmedia
AT priscangondo perceptionsofethicallyambiguouspublicrelationspracticesonsocialmedia