Robotic Process Automation (RPA) in the internal audit of large companies in Medellín, Colombia: Implementation and lessons learned

Internal audits have incorporated technologies such as Robotic Process Automation (RPA) to transform their practices due to the challenges of the modern business environment. Therefore, this study aimed to identify the various stages and lessons learned from adopting RPA in the internal audit proce...

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Main Authors: Jonathan David Armijo-Perea, Sofía Sepúlveda, Isabella Velásquez, Eduart Villanueva
Format: Article
Language:English
Published: Asociación de Directivos Superiores de Administración, Negocios o Empresariales de Chile A.G. (ASFAE) 2025-06-01
Series:Multidisciplinary Business Review
Subjects:
Online Access:https://journalmbr.net/index.php/mbr/article/view/10832
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author Jonathan David Armijo-Perea
Sofía Sepúlveda
Isabella Velásquez
Eduart Villanueva
author_facet Jonathan David Armijo-Perea
Sofía Sepúlveda
Isabella Velásquez
Eduart Villanueva
author_sort Jonathan David Armijo-Perea
collection DOAJ
description Internal audits have incorporated technologies such as Robotic Process Automation (RPA) to transform their practices due to the challenges of the modern business environment. Therefore, this study aimed to identify the various stages and lessons learned from adopting RPA in the internal audit process of large companies in Medellín, Colombia. The research had a qualitative approach of descriptive scope with a multiple case study through semi-structured interviews. It was found that RPA was implemented only in audit tests with mostly positive results and with differentiated success rates according to the technological infrastructure available; interviewees report increases in audit efficiency and coverage with more time dedicated to strategic activities and not to repetitive activities that can be automated with this technology.
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institution Kabale University
issn 0718-400X
0718-3992
language English
publishDate 2025-06-01
publisher Asociación de Directivos Superiores de Administración, Negocios o Empresariales de Chile A.G. (ASFAE)
record_format Article
series Multidisciplinary Business Review
spelling doaj-art-85df5fe745634bd5a0fe00ccee01ac312025-08-22T20:51:07ZengAsociación de Directivos Superiores de Administración, Negocios o Empresariales de Chile A.G. (ASFAE)Multidisciplinary Business Review0718-400X0718-39922025-06-0118110.35692/07183992.18.1.2Robotic Process Automation (RPA) in the internal audit of large companies in Medellín, Colombia: Implementation and lessons learnedJonathan David Armijo-Perea0Sofía Sepúlveda1Isabella Velásquez2Eduart Villanueva3Management School, EAFIT UniversityManagement School, EAFIT UniversityManagement School, EAFIT UniversityManagement School, EAFIT University Internal audits have incorporated technologies such as Robotic Process Automation (RPA) to transform their practices due to the challenges of the modern business environment. Therefore, this study aimed to identify the various stages and lessons learned from adopting RPA in the internal audit process of large companies in Medellín, Colombia. The research had a qualitative approach of descriptive scope with a multiple case study through semi-structured interviews. It was found that RPA was implemented only in audit tests with mostly positive results and with differentiated success rates according to the technological infrastructure available; interviewees report increases in audit efficiency and coverage with more time dedicated to strategic activities and not to repetitive activities that can be automated with this technology. https://journalmbr.net/index.php/mbr/article/view/10832Robotic Process Automation (RPA)internal auditlarge companiesMedellín
spellingShingle Jonathan David Armijo-Perea
Sofía Sepúlveda
Isabella Velásquez
Eduart Villanueva
Robotic Process Automation (RPA) in the internal audit of large companies in Medellín, Colombia: Implementation and lessons learned
Multidisciplinary Business Review
Robotic Process Automation (RPA)
internal audit
large companies
Medellín
title Robotic Process Automation (RPA) in the internal audit of large companies in Medellín, Colombia: Implementation and lessons learned
title_full Robotic Process Automation (RPA) in the internal audit of large companies in Medellín, Colombia: Implementation and lessons learned
title_fullStr Robotic Process Automation (RPA) in the internal audit of large companies in Medellín, Colombia: Implementation and lessons learned
title_full_unstemmed Robotic Process Automation (RPA) in the internal audit of large companies in Medellín, Colombia: Implementation and lessons learned
title_short Robotic Process Automation (RPA) in the internal audit of large companies in Medellín, Colombia: Implementation and lessons learned
title_sort robotic process automation rpa in the internal audit of large companies in medellin colombia implementation and lessons learned
topic Robotic Process Automation (RPA)
internal audit
large companies
Medellín
url https://journalmbr.net/index.php/mbr/article/view/10832
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AT sofiasepulveda roboticprocessautomationrpaintheinternalauditoflargecompaniesinmedellincolombiaimplementationandlessonslearned
AT isabellavelasquez roboticprocessautomationrpaintheinternalauditoflargecompaniesinmedellincolombiaimplementationandlessonslearned
AT eduartvillanueva roboticprocessautomationrpaintheinternalauditoflargecompaniesinmedellincolombiaimplementationandlessonslearned