Robotic Process Automation (RPA) in the internal audit of large companies in Medellín, Colombia: Implementation and lessons learned
Internal audits have incorporated technologies such as Robotic Process Automation (RPA) to transform their practices due to the challenges of the modern business environment. Therefore, this study aimed to identify the various stages and lessons learned from adopting RPA in the internal audit proce...
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| Format: | Article |
| Language: | English |
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Asociación de Directivos Superiores de Administración, Negocios o Empresariales de Chile A.G. (ASFAE)
2025-06-01
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| Series: | Multidisciplinary Business Review |
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| Online Access: | https://journalmbr.net/index.php/mbr/article/view/10832 |
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| author | Jonathan David Armijo-Perea Sofía Sepúlveda Isabella Velásquez Eduart Villanueva |
| author_facet | Jonathan David Armijo-Perea Sofía Sepúlveda Isabella Velásquez Eduart Villanueva |
| author_sort | Jonathan David Armijo-Perea |
| collection | DOAJ |
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Internal audits have incorporated technologies such as Robotic Process Automation (RPA) to transform their practices due to the challenges of the modern business environment. Therefore, this study aimed to identify the various stages and lessons learned from adopting RPA in the internal audit process of large companies in Medellín, Colombia. The research had a qualitative approach of descriptive scope with a multiple case study through semi-structured interviews. It was found that RPA was implemented only in audit tests with mostly positive results and with differentiated success rates according to the technological infrastructure available; interviewees report increases in audit efficiency and coverage with more time dedicated to strategic activities and not to repetitive activities that can be automated with this technology.
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| format | Article |
| id | doaj-art-85df5fe745634bd5a0fe00ccee01ac31 |
| institution | Kabale University |
| issn | 0718-400X 0718-3992 |
| language | English |
| publishDate | 2025-06-01 |
| publisher | Asociación de Directivos Superiores de Administración, Negocios o Empresariales de Chile A.G. (ASFAE) |
| record_format | Article |
| series | Multidisciplinary Business Review |
| spelling | doaj-art-85df5fe745634bd5a0fe00ccee01ac312025-08-22T20:51:07ZengAsociación de Directivos Superiores de Administración, Negocios o Empresariales de Chile A.G. (ASFAE)Multidisciplinary Business Review0718-400X0718-39922025-06-0118110.35692/07183992.18.1.2Robotic Process Automation (RPA) in the internal audit of large companies in Medellín, Colombia: Implementation and lessons learnedJonathan David Armijo-Perea0Sofía Sepúlveda1Isabella Velásquez2Eduart Villanueva3Management School, EAFIT UniversityManagement School, EAFIT UniversityManagement School, EAFIT UniversityManagement School, EAFIT University Internal audits have incorporated technologies such as Robotic Process Automation (RPA) to transform their practices due to the challenges of the modern business environment. Therefore, this study aimed to identify the various stages and lessons learned from adopting RPA in the internal audit process of large companies in Medellín, Colombia. The research had a qualitative approach of descriptive scope with a multiple case study through semi-structured interviews. It was found that RPA was implemented only in audit tests with mostly positive results and with differentiated success rates according to the technological infrastructure available; interviewees report increases in audit efficiency and coverage with more time dedicated to strategic activities and not to repetitive activities that can be automated with this technology. https://journalmbr.net/index.php/mbr/article/view/10832Robotic Process Automation (RPA)internal auditlarge companiesMedellín |
| spellingShingle | Jonathan David Armijo-Perea Sofía Sepúlveda Isabella Velásquez Eduart Villanueva Robotic Process Automation (RPA) in the internal audit of large companies in Medellín, Colombia: Implementation and lessons learned Multidisciplinary Business Review Robotic Process Automation (RPA) internal audit large companies Medellín |
| title | Robotic Process Automation (RPA) in the internal audit of large companies in Medellín, Colombia: Implementation and lessons learned |
| title_full | Robotic Process Automation (RPA) in the internal audit of large companies in Medellín, Colombia: Implementation and lessons learned |
| title_fullStr | Robotic Process Automation (RPA) in the internal audit of large companies in Medellín, Colombia: Implementation and lessons learned |
| title_full_unstemmed | Robotic Process Automation (RPA) in the internal audit of large companies in Medellín, Colombia: Implementation and lessons learned |
| title_short | Robotic Process Automation (RPA) in the internal audit of large companies in Medellín, Colombia: Implementation and lessons learned |
| title_sort | robotic process automation rpa in the internal audit of large companies in medellin colombia implementation and lessons learned |
| topic | Robotic Process Automation (RPA) internal audit large companies Medellín |
| url | https://journalmbr.net/index.php/mbr/article/view/10832 |
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