How Does Perceived Value Affect Satisfaction in the Pujon Kidul Tourism Village Through Their Experience?

Value perception is divided into two aspects: functional and emotional. Both values ​​are thought to influence tourist satisfaction. Value perception certainly does not stand alone but is accompanied by the quality of the tourist experience. Both variables are continuous, linking the causal relation...

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Main Authors: Andreas Tri Purnomo Hijrah Kristiawan, Mohammad Iqbal, Muhammad Faisal Riza
Format: Article
Language:English
Published: University of Brawijaya 2025-06-01
Series:Profit: Jurnal Administrasi Bisnis
Subjects:
Online Access:https://profit.ub.ac.id/index.php/profit/article/view/2829
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author Andreas Tri Purnomo Hijrah Kristiawan
Mohammad Iqbal
Muhammad Faisal Riza
author_facet Andreas Tri Purnomo Hijrah Kristiawan
Mohammad Iqbal
Muhammad Faisal Riza
author_sort Andreas Tri Purnomo Hijrah Kristiawan
collection DOAJ
description Value perception is divided into two aspects: functional and emotional. Both values ​​are thought to influence tourist satisfaction. Value perception certainly does not stand alone but is accompanied by the quality of the tourist experience. Both variables are continuous, linking the causal relationship between stimulus value perception and the response felt through the quality of experience. This study aims to determine the relationship between variables in value perception to experience and visitor satisfaction in Pujon Kidul Tourism Village. Using a descriptive quantitative method, this study collected data from 250 respondents who were visitors to Pujon Kidul Tourism Village through a questionnaire. The data collected were then processed using the SEM-PLS method. The results indicate that the perception of value, encompassing both emotional and functional aspects, positively impacts the quality of the visitor experience. The perception of value, both emotional and functional, has a positive impact on visitor satisfaction in Pujon Kidul Tourism Village. Meanwhile, the quality of visitor experience positively affects visitor satisfaction. This indicates that the quality of visitor experience has successfully mediated the relationship between value perception and visitor satisfaction.
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series Profit: Jurnal Administrasi Bisnis
spelling doaj-art-83b39e922b224be2a7da897ddf6412662025-08-20T03:23:59ZengUniversity of BrawijayaProfit: Jurnal Administrasi Bisnis1978-743X2338-46542025-06-011926982https://doi.org/10.21776/ub.profit.2025.019.02.5How Does Perceived Value Affect Satisfaction in the Pujon Kidul Tourism Village Through Their Experience? Andreas Tri Purnomo Hijrah Kristiawan 0Mohammad Iqbal 1Muhammad Faisal Riza 2Brawijaya University Brawijaya University Brawijaya University Value perception is divided into two aspects: functional and emotional. Both values ​​are thought to influence tourist satisfaction. Value perception certainly does not stand alone but is accompanied by the quality of the tourist experience. Both variables are continuous, linking the causal relationship between stimulus value perception and the response felt through the quality of experience. This study aims to determine the relationship between variables in value perception to experience and visitor satisfaction in Pujon Kidul Tourism Village. Using a descriptive quantitative method, this study collected data from 250 respondents who were visitors to Pujon Kidul Tourism Village through a questionnaire. The data collected were then processed using the SEM-PLS method. The results indicate that the perception of value, encompassing both emotional and functional aspects, positively impacts the quality of the visitor experience. The perception of value, both emotional and functional, has a positive impact on visitor satisfaction in Pujon Kidul Tourism Village. Meanwhile, the quality of visitor experience positively affects visitor satisfaction. This indicates that the quality of visitor experience has successfully mediated the relationship between value perception and visitor satisfaction.https://profit.ub.ac.id/index.php/profit/article/view/2829value perception; experience; visitor satisfaction; tourism village
spellingShingle Andreas Tri Purnomo Hijrah Kristiawan
Mohammad Iqbal
Muhammad Faisal Riza
How Does Perceived Value Affect Satisfaction in the Pujon Kidul Tourism Village Through Their Experience?
Profit: Jurnal Administrasi Bisnis
value perception; experience; visitor satisfaction; tourism village
title How Does Perceived Value Affect Satisfaction in the Pujon Kidul Tourism Village Through Their Experience?
title_full How Does Perceived Value Affect Satisfaction in the Pujon Kidul Tourism Village Through Their Experience?
title_fullStr How Does Perceived Value Affect Satisfaction in the Pujon Kidul Tourism Village Through Their Experience?
title_full_unstemmed How Does Perceived Value Affect Satisfaction in the Pujon Kidul Tourism Village Through Their Experience?
title_short How Does Perceived Value Affect Satisfaction in the Pujon Kidul Tourism Village Through Their Experience?
title_sort how does perceived value affect satisfaction in the pujon kidul tourism village through their experience
topic value perception; experience; visitor satisfaction; tourism village
url https://profit.ub.ac.id/index.php/profit/article/view/2829
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