Tourist destinations’ competitiveness: demand and performance factors
This study sought to determine whether tourists and experts have different views on factors that impact tourism in destinations. A qualitative approach was applied using the critical incident technique, which allows respondents to express their specific needs and expectations. The data were coll...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Algarve, ESGHT/CINTURS
2019-10-01
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| Series: | Tourism & Management Studies |
| Subjects: | |
| Online Access: | https://www.tmstudies.net/index.php/ectms/article/view/1136/pdf_138 |
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| _version_ | 1832572491598397440 |
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| author | Carlyle Tadeu Falcão de Oliveira Deborah Moraes Zouain Luiz Alexandre Valadão Souza André Luís Faria Duarte |
| author_facet | Carlyle Tadeu Falcão de Oliveira Deborah Moraes Zouain Luiz Alexandre Valadão Souza André Luís Faria Duarte |
| author_sort | Carlyle Tadeu Falcão de Oliveira |
| collection | DOAJ |
| description | This study sought to determine whether tourists and experts have
different views on factors that impact tourism in destinations. A
qualitative approach was applied using the critical incident technique,
which allows respondents to express their specific needs and
expectations. The data were collected through open-ended
questions. The answers were recorded, and notes were taken about
the interviewees and their narratives’ most relevant aspects. The data
were then submitted to content analysis and examined by applying
the Brazilian competitiveness model. A total of 77 interviews were
processed, and 209 critical incidents were identified. The results show
that half the critical incidents do not fit into the analysis categories in
the Brazilian competitiveness model, so nine ‘new categories’
emerged from the process. Thus, differences exist between visitors’
and experts’ perspectives on what is more important about tourism
in destinations |
| format | Article |
| id | doaj-art-80eb8f4906c249c88f5da1aa77313f73 |
| institution | Kabale University |
| issn | 2182-8466 |
| language | English |
| publishDate | 2019-10-01 |
| publisher | University of Algarve, ESGHT/CINTURS |
| record_format | Article |
| series | Tourism & Management Studies |
| spelling | doaj-art-80eb8f4906c249c88f5da1aa77313f732025-02-02T09:28:01ZengUniversity of Algarve, ESGHT/CINTURSTourism & Management Studies2182-84662019-10-01154172610.18089/tms.2019.150402Tourist destinations’ competitiveness: demand and performance factorsCarlyle Tadeu Falcão de Oliveira0Deborah Moraes Zouain1Luiz Alexandre Valadão Souza2André Luís Faria Duarte3Universidade do Estado do Rio de Janeiro – UERJUniversidade do Grande Rio – UNIGRANRIOUniversidade do Grande Rio – UNIGRANRIOUniversidade do Grande Rio – UNIGRANRIOThis study sought to determine whether tourists and experts have different views on factors that impact tourism in destinations. A qualitative approach was applied using the critical incident technique, which allows respondents to express their specific needs and expectations. The data were collected through open-ended questions. The answers were recorded, and notes were taken about the interviewees and their narratives’ most relevant aspects. The data were then submitted to content analysis and examined by applying the Brazilian competitiveness model. A total of 77 interviews were processed, and 209 critical incidents were identified. The results show that half the critical incidents do not fit into the analysis categories in the Brazilian competitiveness model, so nine ‘new categories’ emerged from the process. Thus, differences exist between visitors’ and experts’ perspectives on what is more important about tourism in destinationshttps://www.tmstudies.net/index.php/ectms/article/view/1136/pdf_138braziltourismcompetitivenesscritical incident techniquedestination performance |
| spellingShingle | Carlyle Tadeu Falcão de Oliveira Deborah Moraes Zouain Luiz Alexandre Valadão Souza André Luís Faria Duarte Tourist destinations’ competitiveness: demand and performance factors Tourism & Management Studies brazil tourism competitiveness critical incident technique destination performance |
| title | Tourist destinations’ competitiveness: demand and performance factors |
| title_full | Tourist destinations’ competitiveness: demand and performance factors |
| title_fullStr | Tourist destinations’ competitiveness: demand and performance factors |
| title_full_unstemmed | Tourist destinations’ competitiveness: demand and performance factors |
| title_short | Tourist destinations’ competitiveness: demand and performance factors |
| title_sort | tourist destinations competitiveness demand and performance factors |
| topic | brazil tourism competitiveness critical incident technique destination performance |
| url | https://www.tmstudies.net/index.php/ectms/article/view/1136/pdf_138 |
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