Comparative Analysis of Dental Patients' Perspectives on Teledentistry Methods During the COVID-19 Pandemic in Semarang, Indonesia

Objective: To understand patients' perceptions of using teledentistry through virtual clinics versus telephone consultations during the COVID-19 pandemic. Material and Methods: This is a cross-sectional study with an analytical and quantitative approach. The sample consisted of 644 dental pati...

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Main Authors: Erdianto Setya Wardhana, Hayyu Failasufa, Budi Suhartono, Muhammad Dian Firdausy
Format: Article
Language:English
Published: Association of Support to Oral Health Research (APESB) 2025-02-01
Series:Pesquisa Brasileira em Odontopediatria e Clínica Integrada
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Online Access:https://revista.uepb.edu.br/PBOCI/article/view/4312
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author Erdianto Setya Wardhana
Hayyu Failasufa
Budi Suhartono
Muhammad Dian Firdausy
author_facet Erdianto Setya Wardhana
Hayyu Failasufa
Budi Suhartono
Muhammad Dian Firdausy
author_sort Erdianto Setya Wardhana
collection DOAJ
description Objective: To understand patients' perceptions of using teledentistry through virtual clinics versus telephone consultations during the COVID-19 pandemic. Material and Methods: This is a cross-sectional study with an analytical and quantitative approach. The sample consisted of 644 dental patients with experience using teledentistry services in Semarang, Indonesia. The research instrument was a questionnaire with a Likert scale, and the study was conducted in a hybrid manner, both online and through direct visits to dental practices. The data were analyzed using the Mann-Whitney test. The significance level was set at p<0.05. Results: The average score for the teledentistry via virtual clinic user group was 73.25, while for the telephone user group, it was 29.50. A significant difference in patient perceptions regarding teledentistry via virtual clinics and telephone was found (p<0.05). Conclusion: Patient perceptions of teledentistry through virtual clinics during the COVID-19 pandemic showed a significantly greater positive response than teledentistry via telephone.
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language English
publishDate 2025-02-01
publisher Association of Support to Oral Health Research (APESB)
record_format Article
series Pesquisa Brasileira em Odontopediatria e Clínica Integrada
spelling doaj-art-7f77c0fb9cf042d2bc89dc069b410a8d2025-08-20T02:43:55ZengAssociation of Support to Oral Health Research (APESB)Pesquisa Brasileira em Odontopediatria e Clínica Integrada1519-05011983-46322025-02-0125Comparative Analysis of Dental Patients' Perspectives on Teledentistry Methods During the COVID-19 Pandemic in Semarang, IndonesiaErdianto Setya WardhanaHayyu FailasufaBudi SuhartonoMuhammad Dian Firdausy Objective: To understand patients' perceptions of using teledentistry through virtual clinics versus telephone consultations during the COVID-19 pandemic. Material and Methods: This is a cross-sectional study with an analytical and quantitative approach. The sample consisted of 644 dental patients with experience using teledentistry services in Semarang, Indonesia. The research instrument was a questionnaire with a Likert scale, and the study was conducted in a hybrid manner, both online and through direct visits to dental practices. The data were analyzed using the Mann-Whitney test. The significance level was set at p<0.05. Results: The average score for the teledentistry via virtual clinic user group was 73.25, while for the telephone user group, it was 29.50. A significant difference in patient perceptions regarding teledentistry via virtual clinics and telephone was found (p<0.05). Conclusion: Patient perceptions of teledentistry through virtual clinics during the COVID-19 pandemic showed a significantly greater positive response than teledentistry via telephone. https://revista.uepb.edu.br/PBOCI/article/view/4312TelemedicineDentistryCoronavirus InfectionsDisease Outbreaks
spellingShingle Erdianto Setya Wardhana
Hayyu Failasufa
Budi Suhartono
Muhammad Dian Firdausy
Comparative Analysis of Dental Patients' Perspectives on Teledentistry Methods During the COVID-19 Pandemic in Semarang, Indonesia
Pesquisa Brasileira em Odontopediatria e Clínica Integrada
Telemedicine
Dentistry
Coronavirus Infections
Disease Outbreaks
title Comparative Analysis of Dental Patients' Perspectives on Teledentistry Methods During the COVID-19 Pandemic in Semarang, Indonesia
title_full Comparative Analysis of Dental Patients' Perspectives on Teledentistry Methods During the COVID-19 Pandemic in Semarang, Indonesia
title_fullStr Comparative Analysis of Dental Patients' Perspectives on Teledentistry Methods During the COVID-19 Pandemic in Semarang, Indonesia
title_full_unstemmed Comparative Analysis of Dental Patients' Perspectives on Teledentistry Methods During the COVID-19 Pandemic in Semarang, Indonesia
title_short Comparative Analysis of Dental Patients' Perspectives on Teledentistry Methods During the COVID-19 Pandemic in Semarang, Indonesia
title_sort comparative analysis of dental patients perspectives on teledentistry methods during the covid 19 pandemic in semarang indonesia
topic Telemedicine
Dentistry
Coronavirus Infections
Disease Outbreaks
url https://revista.uepb.edu.br/PBOCI/article/view/4312
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