Treating Vulnerable Consumers ‘Fairly’ When They Make a Complaint About Banking or Finance in Australia
The Australian Financial Services Reform Act 2001 (Cth) requires that licenced banking and financial services providers establish internal dispute resolution (‘IDR’) systems complying with requirements promulgated by the Australian Securities and Investments Commission (‘ASIC’). In addition, licence...
Saved in:
| Main Authors: | Tania Sourdin, Mirella Atherton |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Bond University
2020-01-01
|
| Series: | Bond Law Review |
| Online Access: | https://doi.org/10.53300/001c.11636 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Do Personality Types Make Consumers Exhibit Different Complaint Behaviors?
by: Olgun Kitapci, et al.
Published: (2015-01-01) -
Medicinal Cannabis and Consumer Vulnerability in Australia: A Nexus of Policy and Market Factors
by: Katrina Gething, et al.
Published: (2025-02-01) -
The Evaluation of Foreman Competency Suitability on Consumer Complaints
by: yaffi Arrizki Kusumanugraha
Published: (2018-11-01) -
Returning Merchandise: Registering a Consumer Complaint
by: Mary N. Harrison
Published: (2005-06-01) -
Ways to Reduce Consumer Complaints – the EU Perspective
by: Cătălina Soriana Sitnikov, et al.
Published: (2014-02-01)