HOW PERCEIVED EASE OF USE, TRUST, AND PERCEIVED USEFULNESS INFLUENCE TOURISTS’ DECISION TO BOOK HOMESTAY SERVICES ONLINE

This research aims to investigate the relationships between perceived ease of use, perceived usefulness, tourist trust, and online booking intention. 450 tourists around Thailand were invited to join this research via survey questionnaires. This research applied a structural equation model (SEM) t...

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Main Authors: Thanapa CHOUYKAEW, Long KIM*, Gulmira ISSAYEVA
Format: Article
Language:English
Published: Editura Universităţii din Oradea 2024-11-01
Series:Geo Journal of Tourism and Geosites
Subjects:
Online Access:https://gtg.webhost.uoradea.ro/PDF/GTG-4-2024/gtg.56417-1331.pdf
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author Thanapa CHOUYKAEW
Long KIM*
Gulmira ISSAYEVA
author_facet Thanapa CHOUYKAEW
Long KIM*
Gulmira ISSAYEVA
author_sort Thanapa CHOUYKAEW
collection DOAJ
description This research aims to investigate the relationships between perceived ease of use, perceived usefulness, tourist trust, and online booking intention. 450 tourists around Thailand were invited to join this research via survey questionnaires. This research applied a structural equation model (SEM) to analyze the collected data. Findings from the statistical analysis indicated that IT ease of use significantly influenced tourists’ perceived usefulness. Moreover, tourist trust was influenced by only perceived usefulness. Finally, trust and perceived usefulness significantly influenced tourists’ intention to book homestay services online. The results of this research can enable policymakers of this industry to develop effective policies to attract online booking intention among tourists.
format Article
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institution Kabale University
issn 2065-0817
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language English
publishDate 2024-11-01
publisher Editura Universităţii din Oradea
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series Geo Journal of Tourism and Geosites
spelling doaj-art-78c49c57f47a495dbd4930f0382235df2025-02-04T14:40:09ZengEditura Universităţii din OradeaGeo Journal of Tourism and Geosites2065-08172065-11982024-11-015641609161610.30892/gtg.56417-1331HOW PERCEIVED EASE OF USE, TRUST, AND PERCEIVED USEFULNESS INFLUENCE TOURISTS’ DECISION TO BOOK HOMESTAY SERVICES ONLINEThanapa CHOUYKAEW0Long KIM*1Gulmira ISSAYEVA2School of Management, Walailak University, Nakhon Si Thammarat, Thailand, e-mail: thanapa.ch@wu.ac.thCenter of Excellence in Logistics and Business Analytics (LOGBIZ), School of Accountancy and Finance, Walailak University, Nakhon Si Thammarat, Thailand, e-mail: long.ki@wu.ac.thDepartment of Finance, M.Auezov South Kazakhstan University, Shymkent, Kazakhstan, e-mail: gulmira.issayeva@auezov.edu.kzThis research aims to investigate the relationships between perceived ease of use, perceived usefulness, tourist trust, and online booking intention. 450 tourists around Thailand were invited to join this research via survey questionnaires. This research applied a structural equation model (SEM) to analyze the collected data. Findings from the statistical analysis indicated that IT ease of use significantly influenced tourists’ perceived usefulness. Moreover, tourist trust was influenced by only perceived usefulness. Finally, trust and perceived usefulness significantly influenced tourists’ intention to book homestay services online. The results of this research can enable policymakers of this industry to develop effective policies to attract online booking intention among tourists. https://gtg.webhost.uoradea.ro/PDF/GTG-4-2024/gtg.56417-1331.pdftrustdecisiononlineinformation technologyperceived ease of useusefulness
spellingShingle Thanapa CHOUYKAEW
Long KIM*
Gulmira ISSAYEVA
HOW PERCEIVED EASE OF USE, TRUST, AND PERCEIVED USEFULNESS INFLUENCE TOURISTS’ DECISION TO BOOK HOMESTAY SERVICES ONLINE
Geo Journal of Tourism and Geosites
trust
decision
online
information technology
perceived ease of use
usefulness
title HOW PERCEIVED EASE OF USE, TRUST, AND PERCEIVED USEFULNESS INFLUENCE TOURISTS’ DECISION TO BOOK HOMESTAY SERVICES ONLINE
title_full HOW PERCEIVED EASE OF USE, TRUST, AND PERCEIVED USEFULNESS INFLUENCE TOURISTS’ DECISION TO BOOK HOMESTAY SERVICES ONLINE
title_fullStr HOW PERCEIVED EASE OF USE, TRUST, AND PERCEIVED USEFULNESS INFLUENCE TOURISTS’ DECISION TO BOOK HOMESTAY SERVICES ONLINE
title_full_unstemmed HOW PERCEIVED EASE OF USE, TRUST, AND PERCEIVED USEFULNESS INFLUENCE TOURISTS’ DECISION TO BOOK HOMESTAY SERVICES ONLINE
title_short HOW PERCEIVED EASE OF USE, TRUST, AND PERCEIVED USEFULNESS INFLUENCE TOURISTS’ DECISION TO BOOK HOMESTAY SERVICES ONLINE
title_sort how perceived ease of use trust and perceived usefulness influence tourists decision to book homestay services online
topic trust
decision
online
information technology
perceived ease of use
usefulness
url https://gtg.webhost.uoradea.ro/PDF/GTG-4-2024/gtg.56417-1331.pdf
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