The Mediating Role of Organizational Citizenship Behavior (OCB) on Employee Performance: Locus of Control and Self-Efficacy

This research aimed to determine and analyze the influence of locus of control, self-efficacy, and Organizational Citizenship Behavior (OCB) on employee performance, on OCB, and through OCB and to find out and analyze the influence of self-efficacy, on employee performance through OCB at a Hospital...

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Main Authors: Amirul Syah, Safrida Safrida
Format: Article
Language:English
Published: Qubahan 2024-02-01
Series:Qubahan Academic Journal
Online Access:https://journal.qubahan.com/index.php/qaj/article/view/196
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author Amirul Syah
Safrida Safrida
author_facet Amirul Syah
Safrida Safrida
author_sort Amirul Syah
collection DOAJ
description This research aimed to determine and analyze the influence of locus of control, self-efficacy, and Organizational Citizenship Behavior (OCB) on employee performance, on OCB, and through OCB and to find out and analyze the influence of self-efficacy, on employee performance through OCB at a Hospital Company in Medan. The population in this study was 180 employees of the Hospital Company in Medan, with a research sample of 64 employees who were measured using the Slovin formula. The data collection techniques used in this research were questionnaires and interviews. Meanwhile, the analysis technique used SmartPLS (Partial Least Square), starting from model measurement (outer model), model structure (inner model), and hypothesis testing. The research results showed that locus of control, self-efficacy, and OCB influence employee performance, locus of control and self-efficacy influence OCB, locus of control influences employee performance through OCB and self-efficacy influences employee performance through OCB at a Hospital Company in Medan.
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institution Kabale University
issn 2709-8206
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spelling doaj-art-78413466c6e941afa2c4abb601a80b622025-02-03T10:12:17ZengQubahanQubahan Academic Journal2709-82062024-02-014110.58429/qaj.v4n1a196196The Mediating Role of Organizational Citizenship Behavior (OCB) on Employee Performance: Locus of Control and Self-EfficacyAmirul Syah0Safrida Safrida1Department of Management, Faculty of Economic & Business, Universitas Muhammadiyah Sumatera Utara, Indonesia.Department of Management, Faculty of Economic & Business, Universitas Islam Sumatera Utara, Indonesia. This research aimed to determine and analyze the influence of locus of control, self-efficacy, and Organizational Citizenship Behavior (OCB) on employee performance, on OCB, and through OCB and to find out and analyze the influence of self-efficacy, on employee performance through OCB at a Hospital Company in Medan. The population in this study was 180 employees of the Hospital Company in Medan, with a research sample of 64 employees who were measured using the Slovin formula. The data collection techniques used in this research were questionnaires and interviews. Meanwhile, the analysis technique used SmartPLS (Partial Least Square), starting from model measurement (outer model), model structure (inner model), and hypothesis testing. The research results showed that locus of control, self-efficacy, and OCB influence employee performance, locus of control and self-efficacy influence OCB, locus of control influences employee performance through OCB and self-efficacy influences employee performance through OCB at a Hospital Company in Medan. https://journal.qubahan.com/index.php/qaj/article/view/196
spellingShingle Amirul Syah
Safrida Safrida
The Mediating Role of Organizational Citizenship Behavior (OCB) on Employee Performance: Locus of Control and Self-Efficacy
Qubahan Academic Journal
title The Mediating Role of Organizational Citizenship Behavior (OCB) on Employee Performance: Locus of Control and Self-Efficacy
title_full The Mediating Role of Organizational Citizenship Behavior (OCB) on Employee Performance: Locus of Control and Self-Efficacy
title_fullStr The Mediating Role of Organizational Citizenship Behavior (OCB) on Employee Performance: Locus of Control and Self-Efficacy
title_full_unstemmed The Mediating Role of Organizational Citizenship Behavior (OCB) on Employee Performance: Locus of Control and Self-Efficacy
title_short The Mediating Role of Organizational Citizenship Behavior (OCB) on Employee Performance: Locus of Control and Self-Efficacy
title_sort mediating role of organizational citizenship behavior ocb on employee performance locus of control and self efficacy
url https://journal.qubahan.com/index.php/qaj/article/view/196
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