Social Responsibility and Governance-Management Process as a Basis of Excellence in Public Administration

An increasing number of public administration organisations are already aware of the fact that excellence is not only the domain of private sector organisations. They are looking for up-to-date management tools with which they would like to continuously improve operations and increase stakeholder sa...

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Main Author: Nina Tomaževič
Format: Article
Language:English
Published: University of Ljubljana Press (Založba Univerze v Ljubljani) 2010-11-01
Series:Central European Public Administration Review
Subjects:
Online Access:https://journals.uni-lj.si/CEPAR/article/view/20317
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author Nina Tomaževič
author_facet Nina Tomaževič
author_sort Nina Tomaževič
collection DOAJ
description An increasing number of public administration organisations are already aware of the fact that excellence is not only the domain of private sector organisations. They are looking for up-to-date management tools with which they would like to continuously improve operations and increase stakeholder satisfaction. This confirms the belief that approaches for managing private organisations are the same as for public organisations, the only difference (by now) being in the basic goal(s) of private and public sector organisations. The article presents definitions and descriptions of key fields whose understanding is important for the logical and systematic formation and use of an up-to-date excellence model for public administration. The proposed excellence model was formed and tested with the objective to contribute to the development of Slovenian public administration and a state as a whole.
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language English
publishDate 2010-11-01
publisher University of Ljubljana Press (Založba Univerze v Ljubljani)
record_format Article
series Central European Public Administration Review
spelling doaj-art-7415b6a80b454bfab969b3bfebf019232025-01-22T10:56:07ZengUniversity of Ljubljana Press (Založba Univerze v Ljubljani)Central European Public Administration Review2591-22402591-22592010-11-018410.17573/cepar.v8i4.159Social Responsibility and Governance-Management Process as a Basis of Excellence in Public AdministrationNina TomaževičAn increasing number of public administration organisations are already aware of the fact that excellence is not only the domain of private sector organisations. They are looking for up-to-date management tools with which they would like to continuously improve operations and increase stakeholder satisfaction. This confirms the belief that approaches for managing private organisations are the same as for public organisations, the only difference (by now) being in the basic goal(s) of private and public sector organisations. The article presents definitions and descriptions of key fields whose understanding is important for the logical and systematic formation and use of an up-to-date excellence model for public administration. The proposed excellence model was formed and tested with the objective to contribute to the development of Slovenian public administration and a state as a whole.https://journals.uni-lj.si/CEPAR/article/view/20317governance-management processpublic administrationstakeholderssocial responsibilityexcellence
spellingShingle Nina Tomaževič
Social Responsibility and Governance-Management Process as a Basis of Excellence in Public Administration
Central European Public Administration Review
governance-management process
public administration
stakeholders
social responsibility
excellence
title Social Responsibility and Governance-Management Process as a Basis of Excellence in Public Administration
title_full Social Responsibility and Governance-Management Process as a Basis of Excellence in Public Administration
title_fullStr Social Responsibility and Governance-Management Process as a Basis of Excellence in Public Administration
title_full_unstemmed Social Responsibility and Governance-Management Process as a Basis of Excellence in Public Administration
title_short Social Responsibility and Governance-Management Process as a Basis of Excellence in Public Administration
title_sort social responsibility and governance management process as a basis of excellence in public administration
topic governance-management process
public administration
stakeholders
social responsibility
excellence
url https://journals.uni-lj.si/CEPAR/article/view/20317
work_keys_str_mv AT ninatomazevic socialresponsibilityandgovernancemanagementprocessasabasisofexcellenceinpublicadministration