Social Responsibility and Governance-Management Process as a Basis of Excellence in Public Administration
An increasing number of public administration organisations are already aware of the fact that excellence is not only the domain of private sector organisations. They are looking for up-to-date management tools with which they would like to continuously improve operations and increase stakeholder sa...
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Format: | Article |
Language: | English |
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University of Ljubljana Press (Založba Univerze v Ljubljani)
2010-11-01
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Series: | Central European Public Administration Review |
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Online Access: | https://journals.uni-lj.si/CEPAR/article/view/20317 |
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author | Nina Tomaževič |
author_facet | Nina Tomaževič |
author_sort | Nina Tomaževič |
collection | DOAJ |
description | An increasing number of public administration organisations are already aware of the fact that excellence is not only the domain of private sector organisations. They are looking for up-to-date management tools with which they would like to continuously improve operations and increase stakeholder satisfaction. This confirms the belief that approaches for managing private organisations are the same as for public organisations, the only difference (by now) being in the basic goal(s) of private and public sector organisations. The article presents definitions and descriptions of key fields whose understanding is important for the logical and systematic formation and use of an up-to-date excellence model for public administration. The proposed excellence model was formed and tested with the objective to contribute to the development of Slovenian public administration and a state as a whole. |
format | Article |
id | doaj-art-7415b6a80b454bfab969b3bfebf01923 |
institution | Kabale University |
issn | 2591-2240 2591-2259 |
language | English |
publishDate | 2010-11-01 |
publisher | University of Ljubljana Press (Založba Univerze v Ljubljani) |
record_format | Article |
series | Central European Public Administration Review |
spelling | doaj-art-7415b6a80b454bfab969b3bfebf019232025-01-22T10:56:07ZengUniversity of Ljubljana Press (Založba Univerze v Ljubljani)Central European Public Administration Review2591-22402591-22592010-11-018410.17573/cepar.v8i4.159Social Responsibility and Governance-Management Process as a Basis of Excellence in Public AdministrationNina TomaževičAn increasing number of public administration organisations are already aware of the fact that excellence is not only the domain of private sector organisations. They are looking for up-to-date management tools with which they would like to continuously improve operations and increase stakeholder satisfaction. This confirms the belief that approaches for managing private organisations are the same as for public organisations, the only difference (by now) being in the basic goal(s) of private and public sector organisations. The article presents definitions and descriptions of key fields whose understanding is important for the logical and systematic formation and use of an up-to-date excellence model for public administration. The proposed excellence model was formed and tested with the objective to contribute to the development of Slovenian public administration and a state as a whole.https://journals.uni-lj.si/CEPAR/article/view/20317governance-management processpublic administrationstakeholderssocial responsibilityexcellence |
spellingShingle | Nina Tomaževič Social Responsibility and Governance-Management Process as a Basis of Excellence in Public Administration Central European Public Administration Review governance-management process public administration stakeholders social responsibility excellence |
title | Social Responsibility and Governance-Management Process as a Basis of Excellence in Public Administration |
title_full | Social Responsibility and Governance-Management Process as a Basis of Excellence in Public Administration |
title_fullStr | Social Responsibility and Governance-Management Process as a Basis of Excellence in Public Administration |
title_full_unstemmed | Social Responsibility and Governance-Management Process as a Basis of Excellence in Public Administration |
title_short | Social Responsibility and Governance-Management Process as a Basis of Excellence in Public Administration |
title_sort | social responsibility and governance management process as a basis of excellence in public administration |
topic | governance-management process public administration stakeholders social responsibility excellence |
url | https://journals.uni-lj.si/CEPAR/article/view/20317 |
work_keys_str_mv | AT ninatomazevic socialresponsibilityandgovernancemanagementprocessasabasisofexcellenceinpublicadministration |