Competitive Intelligence (CI) as a business strategy in the sustainability of delivery services in the era of the industrial revolution 4.0

The company growing among its competitors is something that needs to be maintained where the company gets the right steps to know the business development of its competitors. This study uses a qualitative research method based on the philosophy of postpositivism. Shipping service companies to surviv...

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Main Authors: Yusup Iskandar, Nurdiana Mulyatini, Mukhtar Abdul Kader
Format: Article
Language:English
Published: Indonesian Institute for Counseling, Education and Therapy (IICET) 2023-09-01
Series:JPPI (Jurnal Penelitian Pendidikan Indonesia)
Subjects:
Online Access:https://jurnal.iicet.org/index.php/jppi/article/view/2192
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author Yusup Iskandar
Nurdiana Mulyatini
Mukhtar Abdul Kader
author_facet Yusup Iskandar
Nurdiana Mulyatini
Mukhtar Abdul Kader
author_sort Yusup Iskandar
collection DOAJ
description The company growing among its competitors is something that needs to be maintained where the company gets the right steps to know the business development of its competitors. This study uses a qualitative research method based on the philosophy of postpositivism. Shipping service companies to survive in the midst of competition must have a strategy, namely Competitive Intelligence so that they are able to take on the strategies of their competitors with changes in the demographic, economic, sociocultural, global, technological and political environment. Information on products, industry, vendors, customers, competitors and markets obtained is used as material to be applied in the company. Competitive Intelligence delivery services obtained information namely delivery speed, range, fleet, service, price, search marketing, web design and management of information systems. POS is a delivery service that has the widest range and the fastest J&T. Winning the competition. Shipping services must implement what is expected of the Industrial revolution 4.0.
format Article
id doaj-art-7399125d1067448b9e91b939ff5f587c
institution Kabale University
issn 2477-8524
2502-8103
language English
publishDate 2023-09-01
publisher Indonesian Institute for Counseling, Education and Therapy (IICET)
record_format Article
series JPPI (Jurnal Penelitian Pendidikan Indonesia)
spelling doaj-art-7399125d1067448b9e91b939ff5f587c2025-01-27T12:24:49ZengIndonesian Institute for Counseling, Education and Therapy (IICET)JPPI (Jurnal Penelitian Pendidikan Indonesia)2477-85242502-81032023-09-01931559156910.29210/0202321921441Competitive Intelligence (CI) as a business strategy in the sustainability of delivery services in the era of the industrial revolution 4.0Yusup Iskandar0Nurdiana Mulyatini1Mukhtar Abdul Kader2Universitas GaluhUniversitas GaluhUniversitas GaluhThe company growing among its competitors is something that needs to be maintained where the company gets the right steps to know the business development of its competitors. This study uses a qualitative research method based on the philosophy of postpositivism. Shipping service companies to survive in the midst of competition must have a strategy, namely Competitive Intelligence so that they are able to take on the strategies of their competitors with changes in the demographic, economic, sociocultural, global, technological and political environment. Information on products, industry, vendors, customers, competitors and markets obtained is used as material to be applied in the company. Competitive Intelligence delivery services obtained information namely delivery speed, range, fleet, service, price, search marketing, web design and management of information systems. POS is a delivery service that has the widest range and the fastest J&T. Winning the competition. Shipping services must implement what is expected of the Industrial revolution 4.0.https://jurnal.iicet.org/index.php/jppi/article/view/2192competitive intelligence, business strategy, shipping services, industrial revolution 4.0
spellingShingle Yusup Iskandar
Nurdiana Mulyatini
Mukhtar Abdul Kader
Competitive Intelligence (CI) as a business strategy in the sustainability of delivery services in the era of the industrial revolution 4.0
JPPI (Jurnal Penelitian Pendidikan Indonesia)
competitive intelligence, business strategy, shipping services, industrial revolution 4.0
title Competitive Intelligence (CI) as a business strategy in the sustainability of delivery services in the era of the industrial revolution 4.0
title_full Competitive Intelligence (CI) as a business strategy in the sustainability of delivery services in the era of the industrial revolution 4.0
title_fullStr Competitive Intelligence (CI) as a business strategy in the sustainability of delivery services in the era of the industrial revolution 4.0
title_full_unstemmed Competitive Intelligence (CI) as a business strategy in the sustainability of delivery services in the era of the industrial revolution 4.0
title_short Competitive Intelligence (CI) as a business strategy in the sustainability of delivery services in the era of the industrial revolution 4.0
title_sort competitive intelligence ci as a business strategy in the sustainability of delivery services in the era of the industrial revolution 4 0
topic competitive intelligence, business strategy, shipping services, industrial revolution 4.0
url https://jurnal.iicet.org/index.php/jppi/article/view/2192
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AT nurdianamulyatini competitiveintelligenceciasabusinessstrategyinthesustainabilityofdeliveryservicesintheeraoftheindustrialrevolution40
AT mukhtarabdulkader competitiveintelligenceciasabusinessstrategyinthesustainabilityofdeliveryservicesintheeraoftheindustrialrevolution40