AN ANALYSIS ON THE RELATIONSHIP BETWEEN DESTINATION IMAGE, SATISFACTION, AND ELECTRONIC WORD-OF-MOUTH OF DOMESTIC TRAVELERS TO SA DEC FLOWER VILLAGE

The study aims to analyze the relationship between destination image, satisfaction, and electronic word-of-mouth (EWOM) behavior of 215 domestic travelers. The author uses the method of analyzing and testing linear structural equation models (SEM). The study has conducted an evaluation of measuremen...

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Main Author: Huỳnh Quốc Tuấn
Format: Article
Language:English
Published: Dalat University 2020-12-01
Series:Tạp chí Khoa học Đại học Đà Lạt
Subjects:
Online Access:http://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/690
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author Huỳnh Quốc Tuấn
author_facet Huỳnh Quốc Tuấn
author_sort Huỳnh Quốc Tuấn
collection DOAJ
description The study aims to analyze the relationship between destination image, satisfaction, and electronic word-of-mouth (EWOM) behavior of 215 domestic travelers. The author uses the method of analyzing and testing linear structural equation models (SEM). The study has conducted an evaluation of measurement and structural models. The results show that cognitive image directly affects affective image. Cognitive image and affective image directly impact tourist satisfaction and tourist satisfaction directly impacts electronic word-of-mouth behavior. In addition, this study also shows that cognitive image has an indirect effect on tourist satisfaction through affective image and affective image has indirect effects on electronic word-of-mouth behavior through tourist satisfaction.
format Article
id doaj-art-732b8e7a8b9d41d88ee857531b3206dc
institution Kabale University
issn 0866-787X
0866-787X
language English
publishDate 2020-12-01
publisher Dalat University
record_format Article
series Tạp chí Khoa học Đại học Đà Lạt
spelling doaj-art-732b8e7a8b9d41d88ee857531b3206dc2025-02-02T01:58:53ZengDalat UniversityTạp chí Khoa học Đại học Đà Lạt0866-787X0866-787X2020-12-0110411814010.37569/DalatUniversity.10.4.690(2020)341AN ANALYSIS ON THE RELATIONSHIP BETWEEN DESTINATION IMAGE, SATISFACTION, AND ELECTRONIC WORD-OF-MOUTH OF DOMESTIC TRAVELERS TO SA DEC FLOWER VILLAGEHuỳnh Quốc Tuấn0Trường Đại học Đồng ThápThe study aims to analyze the relationship between destination image, satisfaction, and electronic word-of-mouth (EWOM) behavior of 215 domestic travelers. The author uses the method of analyzing and testing linear structural equation models (SEM). The study has conducted an evaluation of measurement and structural models. The results show that cognitive image directly affects affective image. Cognitive image and affective image directly impact tourist satisfaction and tourist satisfaction directly impacts electronic word-of-mouth behavior. In addition, this study also shows that cognitive image has an indirect effect on tourist satisfaction through affective image and affective image has indirect effects on electronic word-of-mouth behavior through tourist satisfaction.http://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/690hình ảnh điểm đếnsự hài lòngtruyền miệng điện tử.
spellingShingle Huỳnh Quốc Tuấn
AN ANALYSIS ON THE RELATIONSHIP BETWEEN DESTINATION IMAGE, SATISFACTION, AND ELECTRONIC WORD-OF-MOUTH OF DOMESTIC TRAVELERS TO SA DEC FLOWER VILLAGE
Tạp chí Khoa học Đại học Đà Lạt
hình ảnh điểm đến
sự hài lòng
truyền miệng điện tử.
title AN ANALYSIS ON THE RELATIONSHIP BETWEEN DESTINATION IMAGE, SATISFACTION, AND ELECTRONIC WORD-OF-MOUTH OF DOMESTIC TRAVELERS TO SA DEC FLOWER VILLAGE
title_full AN ANALYSIS ON THE RELATIONSHIP BETWEEN DESTINATION IMAGE, SATISFACTION, AND ELECTRONIC WORD-OF-MOUTH OF DOMESTIC TRAVELERS TO SA DEC FLOWER VILLAGE
title_fullStr AN ANALYSIS ON THE RELATIONSHIP BETWEEN DESTINATION IMAGE, SATISFACTION, AND ELECTRONIC WORD-OF-MOUTH OF DOMESTIC TRAVELERS TO SA DEC FLOWER VILLAGE
title_full_unstemmed AN ANALYSIS ON THE RELATIONSHIP BETWEEN DESTINATION IMAGE, SATISFACTION, AND ELECTRONIC WORD-OF-MOUTH OF DOMESTIC TRAVELERS TO SA DEC FLOWER VILLAGE
title_short AN ANALYSIS ON THE RELATIONSHIP BETWEEN DESTINATION IMAGE, SATISFACTION, AND ELECTRONIC WORD-OF-MOUTH OF DOMESTIC TRAVELERS TO SA DEC FLOWER VILLAGE
title_sort analysis on the relationship between destination image satisfaction and electronic word of mouth of domestic travelers to sa dec flower village
topic hình ảnh điểm đến
sự hài lòng
truyền miệng điện tử.
url http://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/690
work_keys_str_mv AT huynhquoctuan ananalysisontherelationshipbetweendestinationimagesatisfactionandelectronicwordofmouthofdomestictravelerstosadecflowervillage
AT huynhquoctuan analysisontherelationshipbetweendestinationimagesatisfactionandelectronicwordofmouthofdomestictravelerstosadecflowervillage