Exploring Health-Seeking Behaviors Among Healthcare Workers and the General Population During the COVID-19 Pandemic: A Retrospective Quantitative Study

Background/objectives: Mental health issues are prevalent among healthcare workers, but help-seeking behavior in this groups remains under-researched. The purpose of this study was to explore predictors of and barriers to mental health help-seeking among healthcare workers in Canada, compared to wor...

Full description

Saved in:
Bibliographic Details
Main Authors: Gabriela Castañeda-Millán, Alexia M. Haritos, Edris Formuli, Maryna Mazur, Kishana Balakrishnar, Bao-Zhu Stephanie Long, Behdin Nowrouzi-Kia
Format: Article
Language:English
Published: SAGE Publishing 2025-02-01
Series:Health Services Insights
Online Access:https://doi.org/10.1177/11786329251316698
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1832086940896198656
author Gabriela Castañeda-Millán
Alexia M. Haritos
Edris Formuli
Maryna Mazur
Kishana Balakrishnar
Bao-Zhu Stephanie Long
Behdin Nowrouzi-Kia
author_facet Gabriela Castañeda-Millán
Alexia M. Haritos
Edris Formuli
Maryna Mazur
Kishana Balakrishnar
Bao-Zhu Stephanie Long
Behdin Nowrouzi-Kia
author_sort Gabriela Castañeda-Millán
collection DOAJ
description Background/objectives: Mental health issues are prevalent among healthcare workers, but help-seeking behavior in this groups remains under-researched. The purpose of this study was to explore predictors of and barriers to mental health help-seeking among healthcare workers in Canada, compared to workers from other sectors. Design: This quantitative study analyzed cross-sectional data from Mental Health Research Canada (MHRC) from October 2022 to January 2024. Methods: The total sample consisted of 8,191 workers from various sectors, including 419 healthcare workers. We examined prevalence of help-seeking, barriers to accessing mental health support, and predictors of help seeking using descriptive and inferential statistics. A multivariate logistic regression analysis was performed to explore the relationship between sociodemographic factors and help-seeking. Results: Healthcare workers were more likely to seek mental help support compared to workers from other sectors (OR 1.73, 95% CI: 1.35, 2.20). Healthcare workers least likely to seek mental health support were male (OR 0.58, CI 0.52, 0.66), residing in Quebec (OR 0.49, 95% CI: 0.41, 0.59), or of older age (OR 0.40, 95% CI: 0.30, 0.52). Key barriers to mental health help-seeking identified among healthcare workers included concerns about exposure to COVID-19 (33%), preference for self-management (25%), concerns about the safety of care options (18%), and lack of knowledge on how or where to seek help (13%). Conclusions: This study provides valuable insight into the barriers and predictors of mental help-seeking behavior among healthcare workers. Findings underscore the need for workplaces to foster safe, supportive, and inclusive environments to better support healthcare workers facing mental health challenges.
format Article
id doaj-art-7207ef05b27145b3bc6e11fd9c3aeb76
institution Kabale University
issn 1178-6329
language English
publishDate 2025-02-01
publisher SAGE Publishing
record_format Article
series Health Services Insights
spelling doaj-art-7207ef05b27145b3bc6e11fd9c3aeb762025-02-06T09:03:21ZengSAGE PublishingHealth Services Insights1178-63292025-02-011810.1177/11786329251316698Exploring Health-Seeking Behaviors Among Healthcare Workers and the General Population During the COVID-19 Pandemic: A Retrospective Quantitative StudyGabriela Castañeda-Millán0Alexia M. Haritos1Edris Formuli2Maryna Mazur3Kishana Balakrishnar4Bao-Zhu Stephanie Long5Behdin Nowrouzi-Kia6Universidad Nacional de Colombia, Bogotá, ColombiaDepartment of Psychology, University of Toronto Scarborough, Scarborough, ON, CanadaDepartment of Health and Society, University of Toronto Scarborough, Scarborough, ON, CanadaDepartment of Psychology, University of Toronto Scarborough, Scarborough, ON, CanadaDepartment of Health and Society, University of Toronto Scarborough, Scarborough, ON, CanadaDepartment of Health and Society, University of Toronto Scarborough, Scarborough, ON, CanadaInstitute for Mental Health Policy Research, Centre for Addiction and Mental Health, Toronto, ON, CanadaBackground/objectives: Mental health issues are prevalent among healthcare workers, but help-seeking behavior in this groups remains under-researched. The purpose of this study was to explore predictors of and barriers to mental health help-seeking among healthcare workers in Canada, compared to workers from other sectors. Design: This quantitative study analyzed cross-sectional data from Mental Health Research Canada (MHRC) from October 2022 to January 2024. Methods: The total sample consisted of 8,191 workers from various sectors, including 419 healthcare workers. We examined prevalence of help-seeking, barriers to accessing mental health support, and predictors of help seeking using descriptive and inferential statistics. A multivariate logistic regression analysis was performed to explore the relationship between sociodemographic factors and help-seeking. Results: Healthcare workers were more likely to seek mental help support compared to workers from other sectors (OR 1.73, 95% CI: 1.35, 2.20). Healthcare workers least likely to seek mental health support were male (OR 0.58, CI 0.52, 0.66), residing in Quebec (OR 0.49, 95% CI: 0.41, 0.59), or of older age (OR 0.40, 95% CI: 0.30, 0.52). Key barriers to mental health help-seeking identified among healthcare workers included concerns about exposure to COVID-19 (33%), preference for self-management (25%), concerns about the safety of care options (18%), and lack of knowledge on how or where to seek help (13%). Conclusions: This study provides valuable insight into the barriers and predictors of mental help-seeking behavior among healthcare workers. Findings underscore the need for workplaces to foster safe, supportive, and inclusive environments to better support healthcare workers facing mental health challenges.https://doi.org/10.1177/11786329251316698
spellingShingle Gabriela Castañeda-Millán
Alexia M. Haritos
Edris Formuli
Maryna Mazur
Kishana Balakrishnar
Bao-Zhu Stephanie Long
Behdin Nowrouzi-Kia
Exploring Health-Seeking Behaviors Among Healthcare Workers and the General Population During the COVID-19 Pandemic: A Retrospective Quantitative Study
Health Services Insights
title Exploring Health-Seeking Behaviors Among Healthcare Workers and the General Population During the COVID-19 Pandemic: A Retrospective Quantitative Study
title_full Exploring Health-Seeking Behaviors Among Healthcare Workers and the General Population During the COVID-19 Pandemic: A Retrospective Quantitative Study
title_fullStr Exploring Health-Seeking Behaviors Among Healthcare Workers and the General Population During the COVID-19 Pandemic: A Retrospective Quantitative Study
title_full_unstemmed Exploring Health-Seeking Behaviors Among Healthcare Workers and the General Population During the COVID-19 Pandemic: A Retrospective Quantitative Study
title_short Exploring Health-Seeking Behaviors Among Healthcare Workers and the General Population During the COVID-19 Pandemic: A Retrospective Quantitative Study
title_sort exploring health seeking behaviors among healthcare workers and the general population during the covid 19 pandemic a retrospective quantitative study
url https://doi.org/10.1177/11786329251316698
work_keys_str_mv AT gabrielacastanedamillan exploringhealthseekingbehaviorsamonghealthcareworkersandthegeneralpopulationduringthecovid19pandemicaretrospectivequantitativestudy
AT alexiamharitos exploringhealthseekingbehaviorsamonghealthcareworkersandthegeneralpopulationduringthecovid19pandemicaretrospectivequantitativestudy
AT edrisformuli exploringhealthseekingbehaviorsamonghealthcareworkersandthegeneralpopulationduringthecovid19pandemicaretrospectivequantitativestudy
AT marynamazur exploringhealthseekingbehaviorsamonghealthcareworkersandthegeneralpopulationduringthecovid19pandemicaretrospectivequantitativestudy
AT kishanabalakrishnar exploringhealthseekingbehaviorsamonghealthcareworkersandthegeneralpopulationduringthecovid19pandemicaretrospectivequantitativestudy
AT baozhustephanielong exploringhealthseekingbehaviorsamonghealthcareworkersandthegeneralpopulationduringthecovid19pandemicaretrospectivequantitativestudy
AT behdinnowrouzikia exploringhealthseekingbehaviorsamonghealthcareworkersandthegeneralpopulationduringthecovid19pandemicaretrospectivequantitativestudy