Combinations of Methods for Collaborative Evaluation of the Usability of Interactive Software Systems

Usability is a fundamental quality characteristic for the success of an interactive system. It is a concept that includes a set of metrics and methods in order to obtain easy-to-learn and easy-to-use systems. Usability Evaluation Methods, UEM, are quite diverse; their application depends on variable...

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Main Authors: Andrés Solano, César A. Collazos, Cristian Rusu, Habib M. Fardoun
Format: Article
Language:English
Published: Wiley 2016-01-01
Series:Advances in Human-Computer Interaction
Online Access:http://dx.doi.org/10.1155/2016/4089520
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author Andrés Solano
César A. Collazos
Cristian Rusu
Habib M. Fardoun
author_facet Andrés Solano
César A. Collazos
Cristian Rusu
Habib M. Fardoun
author_sort Andrés Solano
collection DOAJ
description Usability is a fundamental quality characteristic for the success of an interactive system. It is a concept that includes a set of metrics and methods in order to obtain easy-to-learn and easy-to-use systems. Usability Evaluation Methods, UEM, are quite diverse; their application depends on variables such as costs, time availability, and human resources. A large number of UEM can be employed to assess interactive software systems, but questions arise when deciding which method and/or combination of methods gives more (relevant) information. We propose Collaborative Usability Evaluation Methods, CUEM, following the principles defined by the Collaboration Engineering. This paper analyzes a set of CUEM conducted on different interactive software systems. It proposes combinations of CUEM that provide more complete and comprehensive information about the usability of interactive software systems than those evaluation methods conducted independently.
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publishDate 2016-01-01
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spelling doaj-art-70fb7e2ef4d8473bb9b29db452445fd22025-02-03T01:22:13ZengWileyAdvances in Human-Computer Interaction1687-58931687-59072016-01-01201610.1155/2016/40895204089520Combinations of Methods for Collaborative Evaluation of the Usability of Interactive Software SystemsAndrés Solano0César A. Collazos1Cristian Rusu2Habib M. Fardoun3Operations and Systems Department, Universidad Autonoma de Occidente, Cali, ColombiaSystems Department, Universidad del Cauca, Popayán, ColombiaSchool of Informatics Engineering, Pontificia Universidad Catolica de Valparaiso, Valparaíso, ChileInformatics Department, King Abdulaziz University, Jeddah, Saudi ArabiaUsability is a fundamental quality characteristic for the success of an interactive system. It is a concept that includes a set of metrics and methods in order to obtain easy-to-learn and easy-to-use systems. Usability Evaluation Methods, UEM, are quite diverse; their application depends on variables such as costs, time availability, and human resources. A large number of UEM can be employed to assess interactive software systems, but questions arise when deciding which method and/or combination of methods gives more (relevant) information. We propose Collaborative Usability Evaluation Methods, CUEM, following the principles defined by the Collaboration Engineering. This paper analyzes a set of CUEM conducted on different interactive software systems. It proposes combinations of CUEM that provide more complete and comprehensive information about the usability of interactive software systems than those evaluation methods conducted independently.http://dx.doi.org/10.1155/2016/4089520
spellingShingle Andrés Solano
César A. Collazos
Cristian Rusu
Habib M. Fardoun
Combinations of Methods for Collaborative Evaluation of the Usability of Interactive Software Systems
Advances in Human-Computer Interaction
title Combinations of Methods for Collaborative Evaluation of the Usability of Interactive Software Systems
title_full Combinations of Methods for Collaborative Evaluation of the Usability of Interactive Software Systems
title_fullStr Combinations of Methods for Collaborative Evaluation of the Usability of Interactive Software Systems
title_full_unstemmed Combinations of Methods for Collaborative Evaluation of the Usability of Interactive Software Systems
title_short Combinations of Methods for Collaborative Evaluation of the Usability of Interactive Software Systems
title_sort combinations of methods for collaborative evaluation of the usability of interactive software systems
url http://dx.doi.org/10.1155/2016/4089520
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