Does job satisfaction mediate the effect of teamwork and organizational citizenship behavior on job performance?

In an increasingly competitive business situation, employee performance is something that is increasingly becoming the main concern of organizations. Therefore, this research aims to find a model for improving employee performance through increasing teamwork and organizational citizenship behavior w...

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Main Authors: Santi Riana Dewi, Deviyantoro Deviyantoro, Kamil Husain, Siti Safaria
Format: Article
Language:English
Published: Indonesian Institute for Counseling, Education and Therapy (IICET) 2024-08-01
Series:JPPI (Jurnal Penelitian Pendidikan Indonesia)
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Online Access:https://jurnal.iicet.org/index.php/jppi/article/view/4560
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author Santi Riana Dewi
Deviyantoro Deviyantoro
Kamil Husain
Siti Safaria
author_facet Santi Riana Dewi
Deviyantoro Deviyantoro
Kamil Husain
Siti Safaria
author_sort Santi Riana Dewi
collection DOAJ
description In an increasingly competitive business situation, employee performance is something that is increasingly becoming the main concern of organizations. Therefore, this research aims to find a model for improving employee performance through increasing teamwork and organizational citizenship behavior with job satisfaction as an intervening variable. This study was carried out in Merak Banten at an agrochemical company by distributing questionnaires to 50 respondents representing production, maintenance, warehouse, laboratory, and general departments. This kind of research is known as explanatory research, and it uses hypothesis testing to explain the link between variables. The collected questionnaire data was then analyzed using SEM statistical methods and PLS analysis with SmartPLS 4 software. The analysis outcome showed that the job satisfaction variable had a direct effect on performance, teamwork had a direct or indirect effect on performance and organizational citizenship behavior had no direct or indirect effect. on performance. This research implies that companies are advised to increase the value of organizational citizenship behavior to increase job satisfaction and employee performance.
format Article
id doaj-art-6f0f67e33ee6439d8d57ff66b6438103
institution Kabale University
issn 2477-8524
2502-8103
language English
publishDate 2024-08-01
publisher Indonesian Institute for Counseling, Education and Therapy (IICET)
record_format Article
series JPPI (Jurnal Penelitian Pendidikan Indonesia)
spelling doaj-art-6f0f67e33ee6439d8d57ff66b64381032025-01-27T12:38:04ZengIndonesian Institute for Counseling, Education and Therapy (IICET)JPPI (Jurnal Penelitian Pendidikan Indonesia)2477-85242502-81032024-08-0110323224110.29210/0202445602169Does job satisfaction mediate the effect of teamwork and organizational citizenship behavior on job performance?Santi Riana Dewi0Deviyantoro Deviyantoro1Kamil Husain2Siti Safaria3Universitas Serang RayaUniversitas Serang RayaUniversitas Serang RayaPerbanas Institute JakartaIn an increasingly competitive business situation, employee performance is something that is increasingly becoming the main concern of organizations. Therefore, this research aims to find a model for improving employee performance through increasing teamwork and organizational citizenship behavior with job satisfaction as an intervening variable. This study was carried out in Merak Banten at an agrochemical company by distributing questionnaires to 50 respondents representing production, maintenance, warehouse, laboratory, and general departments. This kind of research is known as explanatory research, and it uses hypothesis testing to explain the link between variables. The collected questionnaire data was then analyzed using SEM statistical methods and PLS analysis with SmartPLS 4 software. The analysis outcome showed that the job satisfaction variable had a direct effect on performance, teamwork had a direct or indirect effect on performance and organizational citizenship behavior had no direct or indirect effect. on performance. This research implies that companies are advised to increase the value of organizational citizenship behavior to increase job satisfaction and employee performance.https://jurnal.iicet.org/index.php/jppi/article/view/4560performanceteamworkjob satisfactionocb
spellingShingle Santi Riana Dewi
Deviyantoro Deviyantoro
Kamil Husain
Siti Safaria
Does job satisfaction mediate the effect of teamwork and organizational citizenship behavior on job performance?
JPPI (Jurnal Penelitian Pendidikan Indonesia)
performance
teamwork
job satisfaction
ocb
title Does job satisfaction mediate the effect of teamwork and organizational citizenship behavior on job performance?
title_full Does job satisfaction mediate the effect of teamwork and organizational citizenship behavior on job performance?
title_fullStr Does job satisfaction mediate the effect of teamwork and organizational citizenship behavior on job performance?
title_full_unstemmed Does job satisfaction mediate the effect of teamwork and organizational citizenship behavior on job performance?
title_short Does job satisfaction mediate the effect of teamwork and organizational citizenship behavior on job performance?
title_sort does job satisfaction mediate the effect of teamwork and organizational citizenship behavior on job performance
topic performance
teamwork
job satisfaction
ocb
url https://jurnal.iicet.org/index.php/jppi/article/view/4560
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AT deviyantorodeviyantoro doesjobsatisfactionmediatetheeffectofteamworkandorganizationalcitizenshipbehavioronjobperformance
AT kamilhusain doesjobsatisfactionmediatetheeffectofteamworkandorganizationalcitizenshipbehavioronjobperformance
AT sitisafaria doesjobsatisfactionmediatetheeffectofteamworkandorganizationalcitizenshipbehavioronjobperformance