Lessons learnt from nursing home and homecare managers’ experiences with using the SAFE-LEAD guide

Background: In the SAFE-LEAD intervention we implemented a research-based guide (paper- and web-version) for managers to support their quality improvement work. This paper explores managers’ experiences with the SAFE-LEAD guide, and key factors of relevance for sustainability. Methods: Four Norwegia...

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Main Authors: Eline Ree, Ingunn Aase, Torunn Strømme, Johanna Westbrook, Siri Wiig
Format: Article
Language:Norwegian
Published: Scandinavian University Press 2020-01-01
Series:Tidsskrift for Omsorgsforskning
Subjects:
Online Access:https://www.idunn.no/tidsskrift_for_omsorgsforskning/2020/02/lessons_learnt_from_nursing_home_and_homecare_managers_exp
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author Eline Ree
Ingunn Aase
Torunn Strømme
Johanna Westbrook
Siri Wiig
author_facet Eline Ree
Ingunn Aase
Torunn Strømme
Johanna Westbrook
Siri Wiig
author_sort Eline Ree
collection DOAJ
description Background: In the SAFE-LEAD intervention we implemented a research-based guide (paper- and web-version) for managers to support their quality improvement work. This paper explores managers’ experiences with the SAFE-LEAD guide, and key factors of relevance for sustainability. Methods: Four Norwegian nursing homes and four homecare services participated, and 36 workshops with managers working together with researchers on the guide were conducted. After the intervention, nine focus groups with managers were conducted. Systematic text condensation was used for analysis. Results: Managers perceived the guide as useful in their quality improvement work. It helped create a systematic approach and overview of improvement activities. The guide supported collaborative reflections, awareness and fitted with their daily work. Most preferred the web-version, but technical adjustments were required to ease its use. Prioritization, anchoring, super users, and local adjustments were key factors for sustainability. Conclusion: Key factors for successful implementation were adapting the guide to the local context, access to supporting learning tools, thorough anchoring, acknowledging its benefits, and prioritizing. Further implementation studies should take technological maturity, ongoing changes and reorganizations in the sector and units into account. Careful planning and timing of the intervention, involving all relevant stakeholders at an early stage, is important.
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issn 2387-5976
2387-5984
language Norwegian
publishDate 2020-01-01
publisher Scandinavian University Press
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series Tidsskrift for Omsorgsforskning
spelling doaj-art-6ee9fe2def4e4a1e8a7f8976e6113ee22025-08-20T01:55:45ZnorScandinavian University PressTidsskrift for Omsorgsforskning2387-59762387-59842020-01-01610311810.18261/issn.2387-5984-2020-02-0818948693Lessons learnt from nursing home and homecare managers’ experiences with using the SAFE-LEAD guideEline ReeIngunn AaseTorunn StrømmeJohanna WestbrookSiri WiigBackground: In the SAFE-LEAD intervention we implemented a research-based guide (paper- and web-version) for managers to support their quality improvement work. This paper explores managers’ experiences with the SAFE-LEAD guide, and key factors of relevance for sustainability. Methods: Four Norwegian nursing homes and four homecare services participated, and 36 workshops with managers working together with researchers on the guide were conducted. After the intervention, nine focus groups with managers were conducted. Systematic text condensation was used for analysis. Results: Managers perceived the guide as useful in their quality improvement work. It helped create a systematic approach and overview of improvement activities. The guide supported collaborative reflections, awareness and fitted with their daily work. Most preferred the web-version, but technical adjustments were required to ease its use. Prioritization, anchoring, super users, and local adjustments were key factors for sustainability. Conclusion: Key factors for successful implementation were adapting the guide to the local context, access to supporting learning tools, thorough anchoring, acknowledging its benefits, and prioritizing. Further implementation studies should take technological maturity, ongoing changes and reorganizations in the sector and units into account. Careful planning and timing of the intervention, involving all relevant stakeholders at an early stage, is important.https://www.idunn.no/tidsskrift_for_omsorgsforskning/2020/02/lessons_learnt_from_nursing_home_and_homecare_managers_expQuality improvementimplementationleadershipnursing homehomecare servicesQualityimprovement
spellingShingle Eline Ree
Ingunn Aase
Torunn Strømme
Johanna Westbrook
Siri Wiig
Lessons learnt from nursing home and homecare managers’ experiences with using the SAFE-LEAD guide
Tidsskrift for Omsorgsforskning
Quality improvement
implementation
leadership
nursing home
homecare services
Qualityimprovement
title Lessons learnt from nursing home and homecare managers’ experiences with using the SAFE-LEAD guide
title_full Lessons learnt from nursing home and homecare managers’ experiences with using the SAFE-LEAD guide
title_fullStr Lessons learnt from nursing home and homecare managers’ experiences with using the SAFE-LEAD guide
title_full_unstemmed Lessons learnt from nursing home and homecare managers’ experiences with using the SAFE-LEAD guide
title_short Lessons learnt from nursing home and homecare managers’ experiences with using the SAFE-LEAD guide
title_sort lessons learnt from nursing home and homecare managers experiences with using the safe lead guide
topic Quality improvement
implementation
leadership
nursing home
homecare services
Qualityimprovement
url https://www.idunn.no/tidsskrift_for_omsorgsforskning/2020/02/lessons_learnt_from_nursing_home_and_homecare_managers_exp
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