Agile Governance Implementation in Public Services: the Case of DPMPTSP Padang City During the Covid-19 Pandemic
The Covid-19 pandemic presents major challenges for Indonesia's health, economic and government sectors. In this context, the Padang City Investment and One-Stop Integrated Services Service (DPMPTSP) plays an important role in implementing local policies to support recovery. This research aims...
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Laboratorium Administrasi Publik FISIP Universitas Andalas
2024-12-01
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| Series: | JAKP (Jurnal Administrasi dan Kebijakan Publik) |
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| Online Access: | https://jakp.fisip.unand.ac.id/index.php/jakp/article/view/643 |
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| author | Ratih Ratih |
| author_facet | Ratih Ratih |
| author_sort | Ratih Ratih |
| collection | DOAJ |
| description | The Covid-19 pandemic presents major challenges for Indonesia's health, economic and government sectors. In this context, the Padang City Investment and One-Stop Integrated Services Service (DPMPTSP) plays an important role in implementing local policies to support recovery. This research aims to explore the implementation of Agile Governance in DPMPTSP Padang City during the pandemic. The method used is descriptive qualitative, with data collection through in-depth interviews and document analysis. The research results show that the Padang City DPMPTSP has succeeded in implementing the principles of good enough governance, business-driven, human focused, and based on quick wins, so that it is able to improve public services and licensing innovation. Various innovations, such as the INDAH program for MSMEs and the OSS and SIMBG digital systems, are implemented to maintain service continuity. Apart from that, DPMPTSP also increases transparency and community participation through public consultation forums. The conclusion of this research confirms that the implementation of Agile Governance has enabled DPMPTSP to adapt and innovate in services, creating better relationships between government and society in the context of public services, especially in the midst of crisis conditions. |
| format | Article |
| id | doaj-art-6da7966991ec4a7ab9a6e1b09368092f |
| institution | Kabale University |
| issn | 2301-4342 2657-0092 |
| language | Indonesian |
| publishDate | 2024-12-01 |
| publisher | Laboratorium Administrasi Publik FISIP Universitas Andalas |
| record_format | Article |
| series | JAKP (Jurnal Administrasi dan Kebijakan Publik) |
| spelling | doaj-art-6da7966991ec4a7ab9a6e1b09368092f2025-01-21T02:39:28ZindLaboratorium Administrasi Publik FISIP Universitas AndalasJAKP (Jurnal Administrasi dan Kebijakan Publik)2301-43422657-00922024-12-019231734110.25077/jakp.9.2.317-341.2024643Agile Governance Implementation in Public Services: the Case of DPMPTSP Padang City During the Covid-19 PandemicRatih Ratih0Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Andalas, Padang, IndonesiaThe Covid-19 pandemic presents major challenges for Indonesia's health, economic and government sectors. In this context, the Padang City Investment and One-Stop Integrated Services Service (DPMPTSP) plays an important role in implementing local policies to support recovery. This research aims to explore the implementation of Agile Governance in DPMPTSP Padang City during the pandemic. The method used is descriptive qualitative, with data collection through in-depth interviews and document analysis. The research results show that the Padang City DPMPTSP has succeeded in implementing the principles of good enough governance, business-driven, human focused, and based on quick wins, so that it is able to improve public services and licensing innovation. Various innovations, such as the INDAH program for MSMEs and the OSS and SIMBG digital systems, are implemented to maintain service continuity. Apart from that, DPMPTSP also increases transparency and community participation through public consultation forums. The conclusion of this research confirms that the implementation of Agile Governance has enabled DPMPTSP to adapt and innovate in services, creating better relationships between government and society in the context of public services, especially in the midst of crisis conditions.https://jakp.fisip.unand.ac.id/index.php/jakp/article/view/643dpmptsp, agile governance, covid-19 |
| spellingShingle | Ratih Ratih Agile Governance Implementation in Public Services: the Case of DPMPTSP Padang City During the Covid-19 Pandemic JAKP (Jurnal Administrasi dan Kebijakan Publik) dpmptsp, agile governance, covid-19 |
| title | Agile Governance Implementation in Public Services: the Case of DPMPTSP Padang City During the Covid-19 Pandemic |
| title_full | Agile Governance Implementation in Public Services: the Case of DPMPTSP Padang City During the Covid-19 Pandemic |
| title_fullStr | Agile Governance Implementation in Public Services: the Case of DPMPTSP Padang City During the Covid-19 Pandemic |
| title_full_unstemmed | Agile Governance Implementation in Public Services: the Case of DPMPTSP Padang City During the Covid-19 Pandemic |
| title_short | Agile Governance Implementation in Public Services: the Case of DPMPTSP Padang City During the Covid-19 Pandemic |
| title_sort | agile governance implementation in public services the case of dpmptsp padang city during the covid 19 pandemic |
| topic | dpmptsp, agile governance, covid-19 |
| url | https://jakp.fisip.unand.ac.id/index.php/jakp/article/view/643 |
| work_keys_str_mv | AT ratihratih agilegovernanceimplementationinpublicservicesthecaseofdpmptsppadangcityduringthecovid19pandemic |