Determinants of Turnover Intention: Job Satisfaction, Employee Retention, Work-Family Conflict and Organisational Commitment

This research aims to empirically examine the direct and indirect effects of Work-Family Conflict and Organizational Commitment on Turnover Intention, with Job Satisfaction and Employee Retention as mediating variables. The study employs a quantitative approach. The population comprises permanen...

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Main Authors: Selvi Yona Sari, Zefri Yenni, M. Havidz Aima
Format: Article
Language:English
Published: EconJournals 2024-10-01
Series:International Review of Management and Marketing
Subjects:
Online Access:https://mail.econjournals.com/index.php/irmm/article/view/16979
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author Selvi Yona Sari
Zefri Yenni
M. Havidz Aima
author_facet Selvi Yona Sari
Zefri Yenni
M. Havidz Aima
author_sort Selvi Yona Sari
collection DOAJ
description This research aims to empirically examine the direct and indirect effects of Work-Family Conflict and Organizational Commitment on Turnover Intention, with Job Satisfaction and Employee Retention as mediating variables. The study employs a quantitative approach. The population comprises permanent employees of PT Bank Nagari in West Sumatra Tbk., with a sample size of 319 employees. The sampling method uses proportional sampling. The analysis method used is partial least squares (PLS) analysis with the SmartPLS application. The results indicate that organisational commitment significantly influences job satisfaction and employee retention. Furthermore, the work-family conflict impacts employee retention. Additionally, work-family conflict, job satisfaction, and employee retention have a significant partial effect on turnover intention. Employee retention mediates the relationship between work-family conflict and turnover intention. Similarly, job satisfaction mediates the relationship between organisational commitment and turnover intention. This research provides suggestions to Bank Nagari to increase employee commitment by providing better support and recognition to increase job satisfaction and employee retention. Then the company must implement policies that support balance between work and family to reduce conflict and increase employee retention.
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spelling doaj-art-6d97c650d6a24e1db4de079c1c4940822025-02-06T01:06:12ZengEconJournalsInternational Review of Management and Marketing2146-44052024-10-0114610.32479/irmm.16979Determinants of Turnover Intention: Job Satisfaction, Employee Retention, Work-Family Conflict and Organisational CommitmentSelvi Yona Sari0Zefri Yenni1M. Havidz Aima2Management Doctoral Student, Faculty of Economics and Business, Universitas Putra Indonesia YPTK Padang, IndonesiaFaculty of Economics and Business, Universitas Putra Indonesia YPTK Padang, IndonesiaFaculty of Economics and Business, Universitas Putra Indonesia YPTK Padang, Indonesia This research aims to empirically examine the direct and indirect effects of Work-Family Conflict and Organizational Commitment on Turnover Intention, with Job Satisfaction and Employee Retention as mediating variables. The study employs a quantitative approach. The population comprises permanent employees of PT Bank Nagari in West Sumatra Tbk., with a sample size of 319 employees. The sampling method uses proportional sampling. The analysis method used is partial least squares (PLS) analysis with the SmartPLS application. The results indicate that organisational commitment significantly influences job satisfaction and employee retention. Furthermore, the work-family conflict impacts employee retention. Additionally, work-family conflict, job satisfaction, and employee retention have a significant partial effect on turnover intention. Employee retention mediates the relationship between work-family conflict and turnover intention. Similarly, job satisfaction mediates the relationship between organisational commitment and turnover intention. This research provides suggestions to Bank Nagari to increase employee commitment by providing better support and recognition to increase job satisfaction and employee retention. Then the company must implement policies that support balance between work and family to reduce conflict and increase employee retention. https://mail.econjournals.com/index.php/irmm/article/view/16979Turnover Intention, Work-Family Conflict, Organizational Commitment, Job Satisfaction, Employee Retention
spellingShingle Selvi Yona Sari
Zefri Yenni
M. Havidz Aima
Determinants of Turnover Intention: Job Satisfaction, Employee Retention, Work-Family Conflict and Organisational Commitment
International Review of Management and Marketing
Turnover Intention, Work-Family Conflict, Organizational Commitment, Job Satisfaction, Employee Retention
title Determinants of Turnover Intention: Job Satisfaction, Employee Retention, Work-Family Conflict and Organisational Commitment
title_full Determinants of Turnover Intention: Job Satisfaction, Employee Retention, Work-Family Conflict and Organisational Commitment
title_fullStr Determinants of Turnover Intention: Job Satisfaction, Employee Retention, Work-Family Conflict and Organisational Commitment
title_full_unstemmed Determinants of Turnover Intention: Job Satisfaction, Employee Retention, Work-Family Conflict and Organisational Commitment
title_short Determinants of Turnover Intention: Job Satisfaction, Employee Retention, Work-Family Conflict and Organisational Commitment
title_sort determinants of turnover intention job satisfaction employee retention work family conflict and organisational commitment
topic Turnover Intention, Work-Family Conflict, Organizational Commitment, Job Satisfaction, Employee Retention
url https://mail.econjournals.com/index.php/irmm/article/view/16979
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AT mhavidzaima determinantsofturnoverintentionjobsatisfactionemployeeretentionworkfamilyconflictandorganisationalcommitment