Analysis of the ergonomics of interfaces of popular e-marketing tools
This article analyses the ergonomics of the interfaces of selected e-marketing tools. The main aim of the study was to verify whether all the examined tools have a similar user interface quality. The research was conducted using the cogni-tive walkthrough method, a modified LUT list with WUP scores...
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Format: | Article |
Language: | English |
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Lublin University of Technology
2023-12-01
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Series: | Journal of Computer Sciences Institute |
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Online Access: | https://ph.pollub.pl/index.php/jcsi/article/view/3777 |
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author | Weronika Studzińska |
author_facet | Weronika Studzińska |
author_sort | Weronika Studzińska |
collection | DOAJ |
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This article analyses the ergonomics of the interfaces of selected e-marketing tools. The main aim of the study was to verify whether all the examined tools have a similar user interface quality. The research was conducted using the cogni-tive walkthrough method, a modified LUT list with WUP scores, and a questionnaire for assessing tool usability based on Nielsen heuristics. Three tools designed for Internet monitoring were analysed - Brand24, Mention and Awario. The experiment showed that, in terms of the ergonomics of the solutions, not all tools have a similar interface quality. For two of the analysed tools, similar results and ratings were obtained, while one of them presented a noticeably lower level.
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format | Article |
id | doaj-art-6a8329461c3048288a15d26bdbe1649e |
institution | Kabale University |
issn | 2544-0764 |
language | English |
publishDate | 2023-12-01 |
publisher | Lublin University of Technology |
record_format | Article |
series | Journal of Computer Sciences Institute |
spelling | doaj-art-6a8329461c3048288a15d26bdbe1649e2025-02-02T18:03:02ZengLublin University of TechnologyJournal of Computer Sciences Institute2544-07642023-12-012910.35784/jcsi.3777Analysis of the ergonomics of interfaces of popular e-marketing toolsWeronika Studzińska0Department of Computer Science, Lublin University of Technology This article analyses the ergonomics of the interfaces of selected e-marketing tools. The main aim of the study was to verify whether all the examined tools have a similar user interface quality. The research was conducted using the cogni-tive walkthrough method, a modified LUT list with WUP scores, and a questionnaire for assessing tool usability based on Nielsen heuristics. Three tools designed for Internet monitoring were analysed - Brand24, Mention and Awario. The experiment showed that, in terms of the ergonomics of the solutions, not all tools have a similar interface quality. For two of the analysed tools, similar results and ratings were obtained, while one of them presented a noticeably lower level. https://ph.pollub.pl/index.php/jcsi/article/view/3777ergonomics of interfacese-marketingcognitive walkthrough |
spellingShingle | Weronika Studzińska Analysis of the ergonomics of interfaces of popular e-marketing tools Journal of Computer Sciences Institute ergonomics of interfaces e-marketing cognitive walkthrough |
title | Analysis of the ergonomics of interfaces of popular e-marketing tools |
title_full | Analysis of the ergonomics of interfaces of popular e-marketing tools |
title_fullStr | Analysis of the ergonomics of interfaces of popular e-marketing tools |
title_full_unstemmed | Analysis of the ergonomics of interfaces of popular e-marketing tools |
title_short | Analysis of the ergonomics of interfaces of popular e-marketing tools |
title_sort | analysis of the ergonomics of interfaces of popular e marketing tools |
topic | ergonomics of interfaces e-marketing cognitive walkthrough |
url | https://ph.pollub.pl/index.php/jcsi/article/view/3777 |
work_keys_str_mv | AT weronikastudzinska analysisoftheergonomicsofinterfacesofpopularemarketingtools |