Analysis of the ergonomics of interfaces of popular e-marketing tools

This article analyses the ergonomics of the interfaces of selected e-marketing tools. The main aim of the study was to verify whether all the examined tools have a similar user interface quality. The research was conducted using the cogni-tive walkthrough method, a modified LUT list with WUP scores...

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Main Author: Weronika Studzińska
Format: Article
Language:English
Published: Lublin University of Technology 2023-12-01
Series:Journal of Computer Sciences Institute
Subjects:
Online Access:https://ph.pollub.pl/index.php/jcsi/article/view/3777
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author Weronika Studzińska
author_facet Weronika Studzińska
author_sort Weronika Studzińska
collection DOAJ
description This article analyses the ergonomics of the interfaces of selected e-marketing tools. The main aim of the study was to verify whether all the examined tools have a similar user interface quality. The research was conducted using the cogni-tive walkthrough method, a modified LUT list with WUP scores, and a questionnaire for assessing tool usability based on Nielsen heuristics. Three tools designed for Internet monitoring were analysed - Brand24, Mention and Awario. The experiment showed that, in terms of the ergonomics of the solutions, not all tools have a similar interface quality. For two of the analysed tools, similar results and ratings were obtained, while one of them presented a noticeably lower level.
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institution Kabale University
issn 2544-0764
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publishDate 2023-12-01
publisher Lublin University of Technology
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spelling doaj-art-6a8329461c3048288a15d26bdbe1649e2025-02-02T18:03:02ZengLublin University of TechnologyJournal of Computer Sciences Institute2544-07642023-12-012910.35784/jcsi.3777Analysis of the ergonomics of interfaces of popular e-marketing toolsWeronika Studzińska0Department of Computer Science, Lublin University of Technology This article analyses the ergonomics of the interfaces of selected e-marketing tools. The main aim of the study was to verify whether all the examined tools have a similar user interface quality. The research was conducted using the cogni-tive walkthrough method, a modified LUT list with WUP scores, and a questionnaire for assessing tool usability based on Nielsen heuristics. Three tools designed for Internet monitoring were analysed - Brand24, Mention and Awario. The experiment showed that, in terms of the ergonomics of the solutions, not all tools have a similar interface quality. For two of the analysed tools, similar results and ratings were obtained, while one of them presented a noticeably lower level. https://ph.pollub.pl/index.php/jcsi/article/view/3777ergonomics of interfacese-marketingcognitive walkthrough
spellingShingle Weronika Studzińska
Analysis of the ergonomics of interfaces of popular e-marketing tools
Journal of Computer Sciences Institute
ergonomics of interfaces
e-marketing
cognitive walkthrough
title Analysis of the ergonomics of interfaces of popular e-marketing tools
title_full Analysis of the ergonomics of interfaces of popular e-marketing tools
title_fullStr Analysis of the ergonomics of interfaces of popular e-marketing tools
title_full_unstemmed Analysis of the ergonomics of interfaces of popular e-marketing tools
title_short Analysis of the ergonomics of interfaces of popular e-marketing tools
title_sort analysis of the ergonomics of interfaces of popular e marketing tools
topic ergonomics of interfaces
e-marketing
cognitive walkthrough
url https://ph.pollub.pl/index.php/jcsi/article/view/3777
work_keys_str_mv AT weronikastudzinska analysisoftheergonomicsofinterfacesofpopularemarketingtools