The Mediating Role of Emotional Intelligence in the Organisational Commitment and Turnover Intention of Clinical Nurses: A Cross‐Sectional Study

ABSTRACT Aim To explore the influence of emotional intelligence and organisational commitment (OC) on clinical nurses' turnover intention (TI) and to provide intervention strategies to reduce the turnover rate of nursing staff and maintain the stability of the nursing team. Design A cross‐secti...

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Main Authors: Han Lingyu, Li Ruiling, Wang Yiman, Liu Yafeng, Bai Xiaolu
Format: Article
Language:English
Published: Wiley 2025-01-01
Series:Nursing Open
Subjects:
Online Access:https://doi.org/10.1002/nop2.70113
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author Han Lingyu
Li Ruiling
Wang Yiman
Liu Yafeng
Bai Xiaolu
author_facet Han Lingyu
Li Ruiling
Wang Yiman
Liu Yafeng
Bai Xiaolu
author_sort Han Lingyu
collection DOAJ
description ABSTRACT Aim To explore the influence of emotional intelligence and organisational commitment (OC) on clinical nurses' turnover intention (TI) and to provide intervention strategies to reduce the turnover rate of nursing staff and maintain the stability of the nursing team. Design A cross‐sectional descriptive study was conducted with nurses (n = 452) in a tertiary hospital in Kaifeng City, Henan Province, China. Methods The project was conducted in July 2023. The data were collected using the organisational commitment scale, Wong and Law emotional intelligence scale and turnover intention scale. Results The emotional intelligence score of clinical nurses was (3.07 ± 0.68), organisational commitment scale was (3.04 ± 0.68), and turnover intention scale was (2.70 ± 0.58). Organisational commitment scale and emotional intelligence scores are negatively correlated with turnover intention; the mediating effect of emotional intelligence in organisational commitment and turnover intention scale of clinical nurses is −0.406, and the mediating effect accounts for 49.9%. Public Contribution Nurses' organisational commitment can directly predict turnover intention, and emotional intelligence plays a role in mediating the relationship between nurses' organisational commitment and turnover intention. This research makes a substantial contribution to the public and healthcare sector. The findings provide valuable insights for healthcare administrators, policy‐makers and educators, offering evidence‐based strategies to improve nurse retention and enhance the quality of patient care. It is important to note that the research upholds the highest standards of integrity, with a meticulous review process and a dedicated effort to maintain data quality.
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spelling doaj-art-6a5acce9e27c43e2a74b11bcd6f8f70b2025-01-30T16:40:37ZengWileyNursing Open2054-10582025-01-01121n/an/a10.1002/nop2.70113The Mediating Role of Emotional Intelligence in the Organisational Commitment and Turnover Intention of Clinical Nurses: A Cross‐Sectional StudyHan Lingyu0Li Ruiling1Wang Yiman2Liu Yafeng3Bai Xiaolu4The First Affiliated Hospital of Henan University Kaifeng Henan Province ChinaSchool of Nursing and Health Henan University Kaifeng Henan Province ChinaSchool of Nursing and Health Henan University Kaifeng Henan Province ChinaThe First Affiliated Hospital of Henan University Kaifeng Henan Province ChinaHuaihe Hospital of Henan University Kaifeng City Henan Province ChinaABSTRACT Aim To explore the influence of emotional intelligence and organisational commitment (OC) on clinical nurses' turnover intention (TI) and to provide intervention strategies to reduce the turnover rate of nursing staff and maintain the stability of the nursing team. Design A cross‐sectional descriptive study was conducted with nurses (n = 452) in a tertiary hospital in Kaifeng City, Henan Province, China. Methods The project was conducted in July 2023. The data were collected using the organisational commitment scale, Wong and Law emotional intelligence scale and turnover intention scale. Results The emotional intelligence score of clinical nurses was (3.07 ± 0.68), organisational commitment scale was (3.04 ± 0.68), and turnover intention scale was (2.70 ± 0.58). Organisational commitment scale and emotional intelligence scores are negatively correlated with turnover intention; the mediating effect of emotional intelligence in organisational commitment and turnover intention scale of clinical nurses is −0.406, and the mediating effect accounts for 49.9%. Public Contribution Nurses' organisational commitment can directly predict turnover intention, and emotional intelligence plays a role in mediating the relationship between nurses' organisational commitment and turnover intention. This research makes a substantial contribution to the public and healthcare sector. The findings provide valuable insights for healthcare administrators, policy‐makers and educators, offering evidence‐based strategies to improve nurse retention and enhance the quality of patient care. It is important to note that the research upholds the highest standards of integrity, with a meticulous review process and a dedicated effort to maintain data quality.https://doi.org/10.1002/nop2.70113clinical nursesemotional intelligencemediationorganisational commitmentturnover intention
spellingShingle Han Lingyu
Li Ruiling
Wang Yiman
Liu Yafeng
Bai Xiaolu
The Mediating Role of Emotional Intelligence in the Organisational Commitment and Turnover Intention of Clinical Nurses: A Cross‐Sectional Study
Nursing Open
clinical nurses
emotional intelligence
mediation
organisational commitment
turnover intention
title The Mediating Role of Emotional Intelligence in the Organisational Commitment and Turnover Intention of Clinical Nurses: A Cross‐Sectional Study
title_full The Mediating Role of Emotional Intelligence in the Organisational Commitment and Turnover Intention of Clinical Nurses: A Cross‐Sectional Study
title_fullStr The Mediating Role of Emotional Intelligence in the Organisational Commitment and Turnover Intention of Clinical Nurses: A Cross‐Sectional Study
title_full_unstemmed The Mediating Role of Emotional Intelligence in the Organisational Commitment and Turnover Intention of Clinical Nurses: A Cross‐Sectional Study
title_short The Mediating Role of Emotional Intelligence in the Organisational Commitment and Turnover Intention of Clinical Nurses: A Cross‐Sectional Study
title_sort mediating role of emotional intelligence in the organisational commitment and turnover intention of clinical nurses a cross sectional study
topic clinical nurses
emotional intelligence
mediation
organisational commitment
turnover intention
url https://doi.org/10.1002/nop2.70113
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