THE IMPACT OF PERSONAL INNOVATIVENESS ON THE BEHAVIORAL INTENTION TO USING TOURISM MOBILE APPLICATIONS OF GENERATION Z IN HO CHI MINH CITY, VIETNAM

The advancement of technology has significantly transformed various activities in human life, including tourism. Mobile technology, especially mobile applications, has become an integral part of users’ travel experiences. Generation Z, with their natural and proficient access to technology, has be...

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Main Authors: Nguyen Thi Bich DAO, Do Nguyen Tuan ANH
Format: Article
Language:English
Published: Editura Universităţii din Oradea 2024-08-01
Series:Geo Journal of Tourism and Geosites
Subjects:
Online Access:https://gtg.webhost.uoradea.ro/PDF/GTG-3-2024/gtg.55319-1291.pdf
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author Nguyen Thi Bich DAO
Do Nguyen Tuan ANH
author_facet Nguyen Thi Bich DAO
Do Nguyen Tuan ANH
author_sort Nguyen Thi Bich DAO
collection DOAJ
description The advancement of technology has significantly transformed various activities in human life, including tourism. Mobile technology, especially mobile applications, has become an integral part of users’ travel experiences. Generation Z, with their natural and proficient access to technology, has become one of the primary user groups of mobile applications in the tourism industry. Recognizing the lack of research on the intention to use mobile applications in tourism, particularly of Generation Z in Vietnam, a generation expected to reshape the tourism industry in the future, this study aims to investigate how personal innovativeness influences the intention to use mobile applications in tourism among Generation Z and mediation of attitudes. To test the proposed hypotheses, the study conducted an online survey using Google Forms targeting Generation Z individuals living and working in Ho Chi Minh City, Vietnam. A total of 318 participants took part in the survey. The collected data were analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. Based on the research findings, the study proposed potential solutions for mobile application development businesses, destination management organizations, tourism businesses to enhance the intention to use mobile applications in tourism among Generation Z in Ho Chi Minh City and Vietnam as a whole.
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spelling doaj-art-6a4f439a40c646d0936a7e51fa6349912025-02-04T06:49:37ZengEditura Universităţii din OradeaGeo Journal of Tourism and Geosites2065-08172065-11982024-08-015531186119710.30892/gtg.55319-1291THE IMPACT OF PERSONAL INNOVATIVENESS ON THE BEHAVIORAL INTENTION TO USING TOURISM MOBILE APPLICATIONS OF GENERATION Z IN HO CHI MINH CITY, VIETNAMNguyen Thi Bich DAO0Do Nguyen Tuan ANH1Faculty of Social Sciences and Humanities, Ton Duc Thang University, Ho Chi Minh City, Vietnam, email: nguyenthibichdao@tdtu.edu.vnFaculty of Social Sciences and Humanities, Ton Duc Thang University, Ho Chi Minh City, Vietnam, email: 319H0005@student.tdtu.edu.vnThe advancement of technology has significantly transformed various activities in human life, including tourism. Mobile technology, especially mobile applications, has become an integral part of users’ travel experiences. Generation Z, with their natural and proficient access to technology, has become one of the primary user groups of mobile applications in the tourism industry. Recognizing the lack of research on the intention to use mobile applications in tourism, particularly of Generation Z in Vietnam, a generation expected to reshape the tourism industry in the future, this study aims to investigate how personal innovativeness influences the intention to use mobile applications in tourism among Generation Z and mediation of attitudes. To test the proposed hypotheses, the study conducted an online survey using Google Forms targeting Generation Z individuals living and working in Ho Chi Minh City, Vietnam. A total of 318 participants took part in the survey. The collected data were analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. Based on the research findings, the study proposed potential solutions for mobile application development businesses, destination management organizations, tourism businesses to enhance the intention to use mobile applications in tourism among Generation Z in Ho Chi Minh City and Vietnam as a whole.https://gtg.webhost.uoradea.ro/PDF/GTG-3-2024/gtg.55319-1291.pdfgeneration ztechnology acceptance modeltechnology readinesspersonal innovativenesstmasintention to use
spellingShingle Nguyen Thi Bich DAO
Do Nguyen Tuan ANH
THE IMPACT OF PERSONAL INNOVATIVENESS ON THE BEHAVIORAL INTENTION TO USING TOURISM MOBILE APPLICATIONS OF GENERATION Z IN HO CHI MINH CITY, VIETNAM
Geo Journal of Tourism and Geosites
generation z
technology acceptance model
technology readiness
personal innovativeness
tmas
intention to use
title THE IMPACT OF PERSONAL INNOVATIVENESS ON THE BEHAVIORAL INTENTION TO USING TOURISM MOBILE APPLICATIONS OF GENERATION Z IN HO CHI MINH CITY, VIETNAM
title_full THE IMPACT OF PERSONAL INNOVATIVENESS ON THE BEHAVIORAL INTENTION TO USING TOURISM MOBILE APPLICATIONS OF GENERATION Z IN HO CHI MINH CITY, VIETNAM
title_fullStr THE IMPACT OF PERSONAL INNOVATIVENESS ON THE BEHAVIORAL INTENTION TO USING TOURISM MOBILE APPLICATIONS OF GENERATION Z IN HO CHI MINH CITY, VIETNAM
title_full_unstemmed THE IMPACT OF PERSONAL INNOVATIVENESS ON THE BEHAVIORAL INTENTION TO USING TOURISM MOBILE APPLICATIONS OF GENERATION Z IN HO CHI MINH CITY, VIETNAM
title_short THE IMPACT OF PERSONAL INNOVATIVENESS ON THE BEHAVIORAL INTENTION TO USING TOURISM MOBILE APPLICATIONS OF GENERATION Z IN HO CHI MINH CITY, VIETNAM
title_sort impact of personal innovativeness on the behavioral intention to using tourism mobile applications of generation z in ho chi minh city vietnam
topic generation z
technology acceptance model
technology readiness
personal innovativeness
tmas
intention to use
url https://gtg.webhost.uoradea.ro/PDF/GTG-3-2024/gtg.55319-1291.pdf
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