Exploring individual differences in online and face-to-face help-seeking intentions in case of impending mental health problems: The role of adult attachment, perceived social support, psychological distress and self-stigma

Background: Even though common mental health problems such as depression are a global burden calling for efficient prevention strategies, still many distressed individuals face hurdles to access public mental healthcare. Thus, computerized Internet-based psychological services have been suggested as...

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Main Authors: Jennifer Apolinário-Hagen, Annina Trachsel Dugo, Lisa Anhorn, Britta Holsten, Verena Werner, Simone Krebs
Format: Article
Language:English
Published: Edizioni FS 2016-11-01
Series:Journal of Health and Social Sciences
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Online Access:http://journalhss.com/wp-content/uploads/JHHS13_223-240.pdf
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author Jennifer Apolinário-Hagen
Annina Trachsel Dugo
Lisa Anhorn
Britta Holsten
Verena Werner
Simone Krebs
author_facet Jennifer Apolinário-Hagen
Annina Trachsel Dugo
Lisa Anhorn
Britta Holsten
Verena Werner
Simone Krebs
author_sort Jennifer Apolinário-Hagen
collection DOAJ
description Background: Even though common mental health problems such as depression are a global burden calling for efficient prevention strategies, still many distressed individuals face hurdles to access public mental healthcare. Thus, computerized Internet-based psychological services have been suggested as viable approach to overcome barriers, such as self-stigma, and to inform the access to professional support on a large scale. However, little research has targeted predictors of online and face-to-face help-seeking intentions. Objective: This study aimed at determining whether associations between attachment insecurity and the willingness to seek online versus face-to-face counselling in case of impending emotional problems are mediated by both perceived social support and psychological distress and moderated by self-stigma. Methods: Data was collected from 301 adults from the German-speaking general population (age: M = 34.42, SD = 11.23; range: 18 - 65 years; 72.1% female) through an anonymous online survey. Determinants of seeking help were assessed with the self-report measures Experiences in Close Relationship-Scale, Perceived Stress Questionnaire, ENRICHD-Social Support Inventory and an adapted version of the General Help Seeking Questionnaire (i.e. case vignette). Mediation analyses were performed with the SPSS-macro PROCESS by Hayes. Results: About half of the sample indicated being not aware of online counselling. As expected, insecure attachment was associated with less perceived social support and increased psychological distress. Mediational analyses revealed negative relationships between both attachment avoidance and self-stigma with face-to-face help-seeking intentions. Moreover, the relationship between attachment anxiety and the willingness to seek face-to-face counselling was mediated by social support. In contrast, none of the predictors of online counselling was statistically significant. Conclusions: Overall, this study identified negative associations between both attachment avoidance and self-stigma with face-to-face help-seeking intentions, whereas determinants of seeking online counselling remained largely unclear. Further research is required to identify the role of e-awareness and e-mental health literacy in terms of online counselling uptake.
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spelling doaj-art-6930104da37d44d08946d2f893a477052025-01-18T18:20:30ZengEdizioni FSJournal of Health and Social Sciences2499-22402499-58862016-11-011322324010.19204/2016/xplr24Exploring individual differences in online and face-to-face help-seeking intentions in case of impending mental health problems: The role of adult attachment, perceived social support, psychological distress and self-stigmaJennifer Apolinário-Hagen0Annina Trachsel Dugo1Lisa Anhorn2Britta Holsten3Verena Werner4Simone Krebs5University of Hagen (FernUniversität in Hagen), Faculty of Culture and Social Sciences, Institute for Psychology, Department of Health Psychology, Hagen, GermanyUniversity of Hagen (FernUniversität in Hagen), Institute for Psychology, Hagen, GermanyUniversity of Hagen (FernUniversität in Hagen), Institute for Psychology, Hagen, GermanyUniversity of Hagen (FernUniversität in Hagen), Institute for Psychology, Hagen, GermanyUniversity of Hagen (FernUniversität in Hagen), Institute for Psychology, Hagen, GermanyUniversity of Hagen (FernUniversität in Hagen), Institute for Psychology, Hagen, GermanyBackground: Even though common mental health problems such as depression are a global burden calling for efficient prevention strategies, still many distressed individuals face hurdles to access public mental healthcare. Thus, computerized Internet-based psychological services have been suggested as viable approach to overcome barriers, such as self-stigma, and to inform the access to professional support on a large scale. However, little research has targeted predictors of online and face-to-face help-seeking intentions. Objective: This study aimed at determining whether associations between attachment insecurity and the willingness to seek online versus face-to-face counselling in case of impending emotional problems are mediated by both perceived social support and psychological distress and moderated by self-stigma. Methods: Data was collected from 301 adults from the German-speaking general population (age: M = 34.42, SD = 11.23; range: 18 - 65 years; 72.1% female) through an anonymous online survey. Determinants of seeking help were assessed with the self-report measures Experiences in Close Relationship-Scale, Perceived Stress Questionnaire, ENRICHD-Social Support Inventory and an adapted version of the General Help Seeking Questionnaire (i.e. case vignette). Mediation analyses were performed with the SPSS-macro PROCESS by Hayes. Results: About half of the sample indicated being not aware of online counselling. As expected, insecure attachment was associated with less perceived social support and increased psychological distress. Mediational analyses revealed negative relationships between both attachment avoidance and self-stigma with face-to-face help-seeking intentions. Moreover, the relationship between attachment anxiety and the willingness to seek face-to-face counselling was mediated by social support. In contrast, none of the predictors of online counselling was statistically significant. Conclusions: Overall, this study identified negative associations between both attachment avoidance and self-stigma with face-to-face help-seeking intentions, whereas determinants of seeking online counselling remained largely unclear. Further research is required to identify the role of e-awareness and e-mental health literacy in terms of online counselling uptake.http://journalhss.com/wp-content/uploads/JHHS13_223-240.pdfmental healthhealth care seeking behaviorcommunity mental health servicestelemedicine
spellingShingle Jennifer Apolinário-Hagen
Annina Trachsel Dugo
Lisa Anhorn
Britta Holsten
Verena Werner
Simone Krebs
Exploring individual differences in online and face-to-face help-seeking intentions in case of impending mental health problems: The role of adult attachment, perceived social support, psychological distress and self-stigma
Journal of Health and Social Sciences
mental health
health care seeking behavior
community mental health services
telemedicine
title Exploring individual differences in online and face-to-face help-seeking intentions in case of impending mental health problems: The role of adult attachment, perceived social support, psychological distress and self-stigma
title_full Exploring individual differences in online and face-to-face help-seeking intentions in case of impending mental health problems: The role of adult attachment, perceived social support, psychological distress and self-stigma
title_fullStr Exploring individual differences in online and face-to-face help-seeking intentions in case of impending mental health problems: The role of adult attachment, perceived social support, psychological distress and self-stigma
title_full_unstemmed Exploring individual differences in online and face-to-face help-seeking intentions in case of impending mental health problems: The role of adult attachment, perceived social support, psychological distress and self-stigma
title_short Exploring individual differences in online and face-to-face help-seeking intentions in case of impending mental health problems: The role of adult attachment, perceived social support, psychological distress and self-stigma
title_sort exploring individual differences in online and face to face help seeking intentions in case of impending mental health problems the role of adult attachment perceived social support psychological distress and self stigma
topic mental health
health care seeking behavior
community mental health services
telemedicine
url http://journalhss.com/wp-content/uploads/JHHS13_223-240.pdf
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