A qualitative study to explore the drivers, perceived benefits, and barriers of mobile marketing adoption – the case of Mauritius

This qualitative study explored the factors affecting mobile marketing acceptance and adoption. Unlike existing studies that investigated the mobile marketing adoption factors from the end users’ perspective, this study has explored the challenges, opportunities, and implications of the state of art...

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Main Authors: Sagan Mariusz, Sannegadu Rajesh, Pudaruth Sameerchand, Juwaheer Thanika Devi, Lamport John Matthew
Format: Article
Language:English
Published: Sciendo 2024-09-01
Series:International Journal of Management and Economics
Subjects:
Online Access:https://doi.org/10.2478/ijme-2024-0027
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author Sagan Mariusz
Sannegadu Rajesh
Pudaruth Sameerchand
Juwaheer Thanika Devi
Lamport John Matthew
author_facet Sagan Mariusz
Sannegadu Rajesh
Pudaruth Sameerchand
Juwaheer Thanika Devi
Lamport John Matthew
author_sort Sagan Mariusz
collection DOAJ
description This qualitative study explored the factors affecting mobile marketing acceptance and adoption. Unlike existing studies that investigated the mobile marketing adoption factors from the end users’ perspective, this study has explored the challenges, opportunities, and implications of the state of art of mobile marketing from a multi-stakeholders’ perspective. To achieve the study’s objective, primary data were collected through a focus group meeting among several stakeholders. Findings revealed that many businesses acknowledge its strategic importance for their growth and sustainability although mobile marketing in Mauritius is still at an infant stage and has a promising growth. These exploratory results have important implications for policymakers, managers, and digital marketers of diverse sectors to promote the adoption of mobile marketing in Mauritius. The unique novelty of our study reinforces the new theoretical lens on the concept of mobile marketing despite diverse research studies in this field in both developed and developing states.
format Article
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institution Kabale University
issn 2543-5361
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publishDate 2024-09-01
publisher Sciendo
record_format Article
series International Journal of Management and Economics
spelling doaj-art-678dc5b76f0a4aa3a7a2f0955b19109d2025-02-02T15:48:18ZengSciendoInternational Journal of Management and Economics2543-53612024-09-0160425927110.2478/ijme-2024-0027A qualitative study to explore the drivers, perceived benefits, and barriers of mobile marketing adoption – the case of MauritiusSagan Mariusz0Sannegadu Rajesh1Pudaruth Sameerchand2Juwaheer Thanika Devi3Lamport John Matthew4Collegium of Business Administration, SGH Warsaw School of Economics, Warsaw, PolandFaculty of Law and Management, University of Mauritius, Reduit, MauritiusFaculty of Law and Management, University of Mauritius, Reduit, MauritiusFaculty of Law and Management, University of Mauritius, Reduit, MauritiusFaculty of Law and Management, University of Mauritius, Reduit, MauritiusThis qualitative study explored the factors affecting mobile marketing acceptance and adoption. Unlike existing studies that investigated the mobile marketing adoption factors from the end users’ perspective, this study has explored the challenges, opportunities, and implications of the state of art of mobile marketing from a multi-stakeholders’ perspective. To achieve the study’s objective, primary data were collected through a focus group meeting among several stakeholders. Findings revealed that many businesses acknowledge its strategic importance for their growth and sustainability although mobile marketing in Mauritius is still at an infant stage and has a promising growth. These exploratory results have important implications for policymakers, managers, and digital marketers of diverse sectors to promote the adoption of mobile marketing in Mauritius. The unique novelty of our study reinforces the new theoretical lens on the concept of mobile marketing despite diverse research studies in this field in both developed and developing states.https://doi.org/10.2478/ijme-2024-0027mauritiusmobile devices/applicationmobile marketingmobile usersqualitative insightsm3l8
spellingShingle Sagan Mariusz
Sannegadu Rajesh
Pudaruth Sameerchand
Juwaheer Thanika Devi
Lamport John Matthew
A qualitative study to explore the drivers, perceived benefits, and barriers of mobile marketing adoption – the case of Mauritius
International Journal of Management and Economics
mauritius
mobile devices/application
mobile marketing
mobile users
qualitative insights
m3
l8
title A qualitative study to explore the drivers, perceived benefits, and barriers of mobile marketing adoption – the case of Mauritius
title_full A qualitative study to explore the drivers, perceived benefits, and barriers of mobile marketing adoption – the case of Mauritius
title_fullStr A qualitative study to explore the drivers, perceived benefits, and barriers of mobile marketing adoption – the case of Mauritius
title_full_unstemmed A qualitative study to explore the drivers, perceived benefits, and barriers of mobile marketing adoption – the case of Mauritius
title_short A qualitative study to explore the drivers, perceived benefits, and barriers of mobile marketing adoption – the case of Mauritius
title_sort qualitative study to explore the drivers perceived benefits and barriers of mobile marketing adoption the case of mauritius
topic mauritius
mobile devices/application
mobile marketing
mobile users
qualitative insights
m3
l8
url https://doi.org/10.2478/ijme-2024-0027
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