The Library Visit Study: user experiences at the virtual reference desk
This paper discusses the methodology and reports on initial findings of a study examining the perceptions of users of digital reference services. It is part of a long-term research project, The Library Visit Study, which has been conducted in three phases at the University of Western Ontario for mor...
Saved in:
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Borås
2004-01-01
|
| Series: | Information Research: An International Electronic Journal |
| Subjects: | |
| Online Access: | http://informationr.net/ir/9-2/paper171.html |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|