Dynamic Analysis of Retailers’ Paid Membership Strategy

Paid membership system has attracted more and more attention from retailers because of its advantages in improving customer loyalty, increasing repeat purchases and corporate cash flow in the short term, and collecting consumption data conveniently. In the fierce competition environment, it is an in...

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Main Authors: Lina Xu, Zhiqing Meng
Format: Article
Language:English
Published: Wiley 2021-01-01
Series:Discrete Dynamics in Nature and Society
Online Access:http://dx.doi.org/10.1155/2021/6412614
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author Lina Xu
Zhiqing Meng
author_facet Lina Xu
Zhiqing Meng
author_sort Lina Xu
collection DOAJ
description Paid membership system has attracted more and more attention from retailers because of its advantages in improving customer loyalty, increasing repeat purchases and corporate cash flow in the short term, and collecting consumption data conveniently. In the fierce competition environment, it is an interesting topic whether the paid membership card can be accepted by the customers as soon as possible. Based on the theory of evolutionary game, this paper discusses the strategies of retailers to implement the paid membership in the case of two different consumer groups. The results show that only when the relationship between the parameters meets certain conditions can the paid membership card be accepted smoothly. In order to satisfy the condition, retailers should take such measures: making the difference between service level and membership card price bigger and reducing consumers’ estimated default risk and retailers’ service adjustment factor. The results of this study provide a useful reference for retailers to successfully implement the paid membership system.
format Article
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institution Kabale University
issn 1026-0226
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publishDate 2021-01-01
publisher Wiley
record_format Article
series Discrete Dynamics in Nature and Society
spelling doaj-art-661f4a547fa8477caa92e213e0dd708e2025-02-03T01:27:02ZengWileyDiscrete Dynamics in Nature and Society1026-02261607-887X2021-01-01202110.1155/2021/64126146412614Dynamic Analysis of Retailers’ Paid Membership StrategyLina Xu0Zhiqing Meng1School of Management, Zhejiang University of Technology, Hangzhou, Zhejiang, ChinaSchool of Management, Zhejiang University of Technology, Hangzhou, Zhejiang, ChinaPaid membership system has attracted more and more attention from retailers because of its advantages in improving customer loyalty, increasing repeat purchases and corporate cash flow in the short term, and collecting consumption data conveniently. In the fierce competition environment, it is an interesting topic whether the paid membership card can be accepted by the customers as soon as possible. Based on the theory of evolutionary game, this paper discusses the strategies of retailers to implement the paid membership in the case of two different consumer groups. The results show that only when the relationship between the parameters meets certain conditions can the paid membership card be accepted smoothly. In order to satisfy the condition, retailers should take such measures: making the difference between service level and membership card price bigger and reducing consumers’ estimated default risk and retailers’ service adjustment factor. The results of this study provide a useful reference for retailers to successfully implement the paid membership system.http://dx.doi.org/10.1155/2021/6412614
spellingShingle Lina Xu
Zhiqing Meng
Dynamic Analysis of Retailers’ Paid Membership Strategy
Discrete Dynamics in Nature and Society
title Dynamic Analysis of Retailers’ Paid Membership Strategy
title_full Dynamic Analysis of Retailers’ Paid Membership Strategy
title_fullStr Dynamic Analysis of Retailers’ Paid Membership Strategy
title_full_unstemmed Dynamic Analysis of Retailers’ Paid Membership Strategy
title_short Dynamic Analysis of Retailers’ Paid Membership Strategy
title_sort dynamic analysis of retailers paid membership strategy
url http://dx.doi.org/10.1155/2021/6412614
work_keys_str_mv AT linaxu dynamicanalysisofretailerspaidmembershipstrategy
AT zhiqingmeng dynamicanalysisofretailerspaidmembershipstrategy