Analysis of the usability of graphical interfaces of car rental websites with consideration of universal design principles

The study presents an analysis of two versions of a car rental website’s graphical interface in terms of usability and accessibility. a literature review was conducted to clarify concepts such as universal design, usability, and user experience. Two types of the car rental website were developed: o...

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Main Authors: Jakub Szewczyk, Maria Skublewska-Paszkowska
Format: Article
Language:English
Published: Lublin University of Technology 2024-12-01
Series:Journal of Computer Sciences Institute
Online Access:https://ph.pollub.pl/index.php/jcsi/article/view/6594
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author Jakub Szewczyk
Maria Skublewska-Paszkowska
author_facet Jakub Szewczyk
Maria Skublewska-Paszkowska
author_sort Jakub Szewczyk
collection DOAJ
description The study presents an analysis of two versions of a car rental website’s graphical interface in terms of usability and accessibility. a literature review was conducted to clarify concepts such as universal design, usability, and user experience. Two types of the car rental website were developed: one adhering to universal design principles and the other not considering these principles. The research employed tools such as WAVE, surveys, the LUT checklist, and an eye tracker. Metrics like time to first fixation and user ratings were analyzed. The experiments demonstrated that the website following universal design principles is more intuitive and user-friendly. Heatmaps and gaze paths illustrate that the version developed according to universal design principles significantly facilitates users in finding the information they need. Survey results proved that users rate websites developed according to universal design principles significantly
format Article
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institution Kabale University
issn 2544-0764
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publishDate 2024-12-01
publisher Lublin University of Technology
record_format Article
series Journal of Computer Sciences Institute
spelling doaj-art-643e170a688d424b824fd5ca81230e8c2025-02-02T17:59:44ZengLublin University of TechnologyJournal of Computer Sciences Institute2544-07642024-12-013310.35784/jcsi.6594Analysis of the usability of graphical interfaces of car rental websites with consideration of universal design principlesJakub Szewczyk0Maria Skublewska-Paszkowska1Lublin University of TechnologyLublin University of Technology The study presents an analysis of two versions of a car rental website’s graphical interface in terms of usability and accessibility. a literature review was conducted to clarify concepts such as universal design, usability, and user experience. Two types of the car rental website were developed: one adhering to universal design principles and the other not considering these principles. The research employed tools such as WAVE, surveys, the LUT checklist, and an eye tracker. Metrics like time to first fixation and user ratings were analyzed. The experiments demonstrated that the website following universal design principles is more intuitive and user-friendly. Heatmaps and gaze paths illustrate that the version developed according to universal design principles significantly facilitates users in finding the information they need. Survey results proved that users rate websites developed according to universal design principles significantly https://ph.pollub.pl/index.php/jcsi/article/view/6594
spellingShingle Jakub Szewczyk
Maria Skublewska-Paszkowska
Analysis of the usability of graphical interfaces of car rental websites with consideration of universal design principles
Journal of Computer Sciences Institute
title Analysis of the usability of graphical interfaces of car rental websites with consideration of universal design principles
title_full Analysis of the usability of graphical interfaces of car rental websites with consideration of universal design principles
title_fullStr Analysis of the usability of graphical interfaces of car rental websites with consideration of universal design principles
title_full_unstemmed Analysis of the usability of graphical interfaces of car rental websites with consideration of universal design principles
title_short Analysis of the usability of graphical interfaces of car rental websites with consideration of universal design principles
title_sort analysis of the usability of graphical interfaces of car rental websites with consideration of universal design principles
url https://ph.pollub.pl/index.php/jcsi/article/view/6594
work_keys_str_mv AT jakubszewczyk analysisoftheusabilityofgraphicalinterfacesofcarrentalwebsiteswithconsiderationofuniversaldesignprinciples
AT mariaskublewskapaszkowska analysisoftheusabilityofgraphicalinterfacesofcarrentalwebsiteswithconsiderationofuniversaldesignprinciples