Negative experiences with primary care services in Norway expressed in patient and next-of-kin complaints – a qualitative study
Abstract Background Primary health care has been central to achieving universal health coverage. In Norway, there has been increased pressure on primary care services in recent years. Patient complaints offer key insights into care quality, and qualitative analysis of patient complaints can help hea...
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Main Authors: | Alison Axisa Eriksen, Terje Emil Fredwall, Inger Beate Larsen |
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Format: | Article |
Language: | English |
Published: |
BMC
2025-01-01
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Series: | BMC Health Services Research |
Subjects: | |
Online Access: | https://doi.org/10.1186/s12913-025-12231-9 |
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