Negative experiences with primary care services in Norway expressed in patient and next-of-kin complaints – a qualitative study

Abstract Background Primary health care has been central to achieving universal health coverage. In Norway, there has been increased pressure on primary care services in recent years. Patient complaints offer key insights into care quality, and qualitative analysis of patient complaints can help hea...

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Bibliographic Details
Main Authors: Alison Axisa Eriksen, Terje Emil Fredwall, Inger Beate Larsen
Format: Article
Language:English
Published: BMC 2025-01-01
Series:BMC Health Services Research
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Online Access:https://doi.org/10.1186/s12913-025-12231-9
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