Ukrainian Patients’ Perspectives on Advanced Pharmaceutical Services Provided by Polish Pharmacists: A Cross-Border Support Initiative

Piotr Merks,1– 4 Urszula Religioni,5 Mariola Borowska,6 Rafał Hechman,7 Mikołaj Konstanty,8 Justyna Kaźmierczak,9 Beata Chełstowska,10 Regis Vaillancourt,1 Agnieszka Drab,11 Krystian Wdowiak12 1Faculty of Medicine, Collegium Medicum. Cardinal Stefan Wyszy&...

Full description

Saved in:
Bibliographic Details
Main Authors: Merks P, Religioni U, Borowska M, Hechman R, Konstanty M, Kaźmierczak J, Chełstowska B, Vaillancourt R, Drab A, Wdowiak K
Format: Article
Language:English
Published: Dove Medical Press 2025-01-01
Series:Patient Preference and Adherence
Subjects:
Online Access:https://www.dovepress.com/ukrainian-patients-perspectives-on-advanced-pharmaceutical-services-pr-peer-reviewed-fulltext-article-PPA
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1832590395066810368
author Merks P
Religioni U
Borowska M
Hechman R
Konstanty M
Kaźmierczak J
Chełstowska B
Vaillancourt R
Drab A
Wdowiak K
author_facet Merks P
Religioni U
Borowska M
Hechman R
Konstanty M
Kaźmierczak J
Chełstowska B
Vaillancourt R
Drab A
Wdowiak K
author_sort Merks P
collection DOAJ
description Piotr Merks,1– 4 Urszula Religioni,5 Mariola Borowska,6 Rafał Hechman,7 Mikołaj Konstanty,8 Justyna Kaźmierczak,9 Beata Chełstowska,10 Regis Vaillancourt,1 Agnieszka Drab,11 Krystian Wdowiak12 1Faculty of Medicine, Collegium Medicum. Cardinal Stefan Wyszyński University, Warsaw, Poland; 2The Polish Pharmacy Practice Research Network (PPPRN), Warsaw, Poland; 3Trade Union of Pharmacy Workers (ZZPF), Warsaw, Poland; 4European Association of Employed Community Pharmacists (Epheu), Vienna, Austria; 5School of Public Health, Centre of Postgraduate Medical Education of Warsaw, Warsaw, Poland; 6Cancer Epidemiology and Primary Prevention Department, Maria Skłodowska-Curie National Cancer Institute, Warsaw, Poland; 7Farmaceuci.org, Katowice, Poland; 8Polish Pharmaceutical Chamber, Warsaw, Poland; 9Silesian Pharmacy Chamber, Katowice, Poland; 10Department of Biochemistry and Laboratory Diagnostics, Faculty of Medicine, Collegium Medicum, Cardinal Stefan Wyszyński University, Warsaw, Poland; 11Department of Medical Informatics and Statistics with e-Health Lab, Medical University of Lublin, Lublin, Poland; 12Faculty of Medicine, Medical University of Lublin, Lublin, PolandCorrespondence: Mariola Borowska, Email mariola.borowska@nio.gov.plIntroduction: Pharmacists are essential healthcare professionals which play a pivotal role in public health protection by offering diverse pharmacy services. This includes not only serving individuals in Ukraine but also addressing the needs of Ukrainian citizens residing in Poland. An exemplary initiative is the creation of the website farmaceucidlaukrainy.pl, which provides organized and systematic support.Aim: This study aims to evaluate the perceptions of Ukrainian immigrant patients from Ukraine regarding the advanced pharmaceutical consultation service provided by Polish pharmacists.Material and Methods: This study included 250 respondents from Ukraine. The study was conducted in 2022 using an anonymous survey. The survey was distributed after pharmaceutical consultations in one of the cities near the Polish-Ukrainian border. As part of the project, Ukrainian patients who had run out of medicines due to war brought their medications to pharmacy counselling points organized by Polish pharmacists, and the pharmacists helped them find equivalents ias well as help treated minor ailments in Poland.Results: Practically all respondents strongly agree with all the statements posed in the survey, the percentage of such responses was close to 95%, with the lowest percentage observed for the statement “If possible, I would like this kind of service to be offered in any Polish pharmacy”, which was 90.40%.Conclusion: Ukrainian patients highly appreciated the pharmaceutical consultation services provided by Polish pharmacists. The information given by pharmacists was clear and practical, and the services were deemed highly supportive. Expanding such initiatives to other assistance points could enhance the support network for displaced individuals.Keywords: pharmacy services, pharmacist, patient, war, refugee
format Article
id doaj-art-617deb45da5d4486adad1393aeb1a749
institution Kabale University
issn 1177-889X
language English
publishDate 2025-01-01
publisher Dove Medical Press
record_format Article
series Patient Preference and Adherence
spelling doaj-art-617deb45da5d4486adad1393aeb1a7492025-01-23T18:50:32ZengDove Medical PressPatient Preference and Adherence1177-889X2025-01-01Volume 1918519199475Ukrainian Patients’ Perspectives on Advanced Pharmaceutical Services Provided by Polish Pharmacists: A Cross-Border Support InitiativeMerks PReligioni UBorowska MHechman RKonstanty MKaźmierczak JChełstowska BVaillancourt RDrab AWdowiak KPiotr Merks,1– 4 Urszula Religioni,5 Mariola Borowska,6 Rafał Hechman,7 Mikołaj Konstanty,8 Justyna Kaźmierczak,9 Beata Chełstowska,10 Regis Vaillancourt,1 Agnieszka Drab,11 Krystian Wdowiak12 1Faculty of Medicine, Collegium Medicum. Cardinal Stefan Wyszyński University, Warsaw, Poland; 2The Polish Pharmacy Practice Research Network (PPPRN), Warsaw, Poland; 3Trade Union of Pharmacy Workers (ZZPF), Warsaw, Poland; 4European Association of Employed Community Pharmacists (Epheu), Vienna, Austria; 5School of Public Health, Centre of Postgraduate Medical Education of Warsaw, Warsaw, Poland; 6Cancer Epidemiology and Primary Prevention Department, Maria Skłodowska-Curie National Cancer Institute, Warsaw, Poland; 7Farmaceuci.org, Katowice, Poland; 8Polish Pharmaceutical Chamber, Warsaw, Poland; 9Silesian Pharmacy Chamber, Katowice, Poland; 10Department of Biochemistry and Laboratory Diagnostics, Faculty of Medicine, Collegium Medicum, Cardinal Stefan Wyszyński University, Warsaw, Poland; 11Department of Medical Informatics and Statistics with e-Health Lab, Medical University of Lublin, Lublin, Poland; 12Faculty of Medicine, Medical University of Lublin, Lublin, PolandCorrespondence: Mariola Borowska, Email mariola.borowska@nio.gov.plIntroduction: Pharmacists are essential healthcare professionals which play a pivotal role in public health protection by offering diverse pharmacy services. This includes not only serving individuals in Ukraine but also addressing the needs of Ukrainian citizens residing in Poland. An exemplary initiative is the creation of the website farmaceucidlaukrainy.pl, which provides organized and systematic support.Aim: This study aims to evaluate the perceptions of Ukrainian immigrant patients from Ukraine regarding the advanced pharmaceutical consultation service provided by Polish pharmacists.Material and Methods: This study included 250 respondents from Ukraine. The study was conducted in 2022 using an anonymous survey. The survey was distributed after pharmaceutical consultations in one of the cities near the Polish-Ukrainian border. As part of the project, Ukrainian patients who had run out of medicines due to war brought their medications to pharmacy counselling points organized by Polish pharmacists, and the pharmacists helped them find equivalents ias well as help treated minor ailments in Poland.Results: Practically all respondents strongly agree with all the statements posed in the survey, the percentage of such responses was close to 95%, with the lowest percentage observed for the statement “If possible, I would like this kind of service to be offered in any Polish pharmacy”, which was 90.40%.Conclusion: Ukrainian patients highly appreciated the pharmaceutical consultation services provided by Polish pharmacists. The information given by pharmacists was clear and practical, and the services were deemed highly supportive. Expanding such initiatives to other assistance points could enhance the support network for displaced individuals.Keywords: pharmacy services, pharmacist, patient, war, refugeehttps://www.dovepress.com/ukrainian-patients-perspectives-on-advanced-pharmaceutical-services-pr-peer-reviewed-fulltext-article-PPApharmacy servicespharmacistpatientwarrefugee
spellingShingle Merks P
Religioni U
Borowska M
Hechman R
Konstanty M
Kaźmierczak J
Chełstowska B
Vaillancourt R
Drab A
Wdowiak K
Ukrainian Patients’ Perspectives on Advanced Pharmaceutical Services Provided by Polish Pharmacists: A Cross-Border Support Initiative
Patient Preference and Adherence
pharmacy services
pharmacist
patient
war
refugee
title Ukrainian Patients’ Perspectives on Advanced Pharmaceutical Services Provided by Polish Pharmacists: A Cross-Border Support Initiative
title_full Ukrainian Patients’ Perspectives on Advanced Pharmaceutical Services Provided by Polish Pharmacists: A Cross-Border Support Initiative
title_fullStr Ukrainian Patients’ Perspectives on Advanced Pharmaceutical Services Provided by Polish Pharmacists: A Cross-Border Support Initiative
title_full_unstemmed Ukrainian Patients’ Perspectives on Advanced Pharmaceutical Services Provided by Polish Pharmacists: A Cross-Border Support Initiative
title_short Ukrainian Patients’ Perspectives on Advanced Pharmaceutical Services Provided by Polish Pharmacists: A Cross-Border Support Initiative
title_sort ukrainian patients rsquo perspectives on advanced pharmaceutical services provided by polish pharmacists a cross border support initiative
topic pharmacy services
pharmacist
patient
war
refugee
url https://www.dovepress.com/ukrainian-patients-perspectives-on-advanced-pharmaceutical-services-pr-peer-reviewed-fulltext-article-PPA
work_keys_str_mv AT merksp ukrainianpatientsrsquoperspectivesonadvancedpharmaceuticalservicesprovidedbypolishpharmacistsacrossbordersupportinitiative
AT religioniu ukrainianpatientsrsquoperspectivesonadvancedpharmaceuticalservicesprovidedbypolishpharmacistsacrossbordersupportinitiative
AT borowskam ukrainianpatientsrsquoperspectivesonadvancedpharmaceuticalservicesprovidedbypolishpharmacistsacrossbordersupportinitiative
AT hechmanr ukrainianpatientsrsquoperspectivesonadvancedpharmaceuticalservicesprovidedbypolishpharmacistsacrossbordersupportinitiative
AT konstantym ukrainianpatientsrsquoperspectivesonadvancedpharmaceuticalservicesprovidedbypolishpharmacistsacrossbordersupportinitiative
AT kazmierczakj ukrainianpatientsrsquoperspectivesonadvancedpharmaceuticalservicesprovidedbypolishpharmacistsacrossbordersupportinitiative
AT chełstowskab ukrainianpatientsrsquoperspectivesonadvancedpharmaceuticalservicesprovidedbypolishpharmacistsacrossbordersupportinitiative
AT vaillancourtr ukrainianpatientsrsquoperspectivesonadvancedpharmaceuticalservicesprovidedbypolishpharmacistsacrossbordersupportinitiative
AT draba ukrainianpatientsrsquoperspectivesonadvancedpharmaceuticalservicesprovidedbypolishpharmacistsacrossbordersupportinitiative
AT wdowiakk ukrainianpatientsrsquoperspectivesonadvancedpharmaceuticalservicesprovidedbypolishpharmacistsacrossbordersupportinitiative