Internet chat based intervention as a mode for therapy and counselling

Increasing mental health issues in India demands for a strong intervention to curb the rise. According to the World Health Organization, roughly around 21 Indians out of 100,000 die by suicide every year. The burden on mental health domain increases due to the existing system as most of the existing...

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Main Authors: Jini K Gopinath, Marsha Rodrigues, Puneet Manuja
Format: Article
Language:English
Published: Cambridge University Press 2025-01-01
Series:Cambridge Prisms: Global Mental Health
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Online Access:https://www.cambridge.org/core/product/identifier/S2054425124001511/type/journal_article
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author Jini K Gopinath
Marsha Rodrigues
Puneet Manuja
author_facet Jini K Gopinath
Marsha Rodrigues
Puneet Manuja
author_sort Jini K Gopinath
collection DOAJ
description Increasing mental health issues in India demands for a strong intervention to curb the rise. According to the World Health Organization, roughly around 21 Indians out of 100,000 die by suicide every year. The burden on mental health domain increases due to the existing system as most of the existing services follow a traditional approach and are most sought after but lack reachability and ease of access. This study recognises the need for programmes that help in reachability and ease of access while simultaneously maintaining anonymity, therefore, analyses the impact of chat-based therapy provided online through the platform. The paper analyses the difference in subjective unit of well-being (SUW) pre and post chat-based sessions among 2624 college students and 805 corporate employees. The Wilcoxon signed rank test between pre and post intervention indicates significant results with the p < 0.001 (Z = −44.100a) suggesting and increase in SUW scores post intervention. Further, the Kruskal–Wallis test revealed that the gender of the clients has an association with the SUW scores (p < 0.05). It was also found that the duration of the sessions had a positive relation with the impact scores (p < 0.001).
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spelling doaj-art-615d295ce7b74abcaa7e801411e420202025-01-20T06:22:57ZengCambridge University PressCambridge Prisms: Global Mental Health2054-42512025-01-011210.1017/gmh.2024.151Internet chat based intervention as a mode for therapy and counsellingJini K Gopinath0https://orcid.org/0009-0005-5646-735XMarsha Rodrigues1Puneet Manuja2YourDost, Psychology, Bangalore, Karnataka, IndiaChrist (Deemed to be University), Bangalore, Karnataka, IndiaYourDost, Psychology, Bangalore, Karnataka, IndiaIncreasing mental health issues in India demands for a strong intervention to curb the rise. According to the World Health Organization, roughly around 21 Indians out of 100,000 die by suicide every year. The burden on mental health domain increases due to the existing system as most of the existing services follow a traditional approach and are most sought after but lack reachability and ease of access. This study recognises the need for programmes that help in reachability and ease of access while simultaneously maintaining anonymity, therefore, analyses the impact of chat-based therapy provided online through the platform. The paper analyses the difference in subjective unit of well-being (SUW) pre and post chat-based sessions among 2624 college students and 805 corporate employees. The Wilcoxon signed rank test between pre and post intervention indicates significant results with the p < 0.001 (Z = −44.100a) suggesting and increase in SUW scores post intervention. Further, the Kruskal–Wallis test revealed that the gender of the clients has an association with the SUW scores (p < 0.05). It was also found that the duration of the sessions had a positive relation with the impact scores (p < 0.001).https://www.cambridge.org/core/product/identifier/S2054425124001511/type/journal_articlechat-based interventionwell-beingcollege studentscorporate employeesmental health
spellingShingle Jini K Gopinath
Marsha Rodrigues
Puneet Manuja
Internet chat based intervention as a mode for therapy and counselling
Cambridge Prisms: Global Mental Health
chat-based intervention
well-being
college students
corporate employees
mental health
title Internet chat based intervention as a mode for therapy and counselling
title_full Internet chat based intervention as a mode for therapy and counselling
title_fullStr Internet chat based intervention as a mode for therapy and counselling
title_full_unstemmed Internet chat based intervention as a mode for therapy and counselling
title_short Internet chat based intervention as a mode for therapy and counselling
title_sort internet chat based intervention as a mode for therapy and counselling
topic chat-based intervention
well-being
college students
corporate employees
mental health
url https://www.cambridge.org/core/product/identifier/S2054425124001511/type/journal_article
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