Characteristics of US hospitals using extraordinary collections actions against patients for unpaid medical bills: a cross-sectional study

Objective This study aims to characterise and evaluate the largest 100 hospitals in the USA that have adopted aggressive collection tactics to pursue patients with unpaid medical bills, such as lawsuits, wage garnishments and liens.Design Cross-sectional study.Setting We examined state and county co...

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Main Authors: Dominique Vervoort, Farah Hashim, Sanuri Hennayake, Christi M Walsh, Chen Dun, Joseph Giuseppe Paturzo, Indrani G Das, Emily A Stewart, Jonathan A Teinor, Morissa A Schochet, Allyson Keslar, Ge Bai, Martin Makary
Format: Article
Language:English
Published: BMJ Publishing Group 2022-07-01
Series:BMJ Open
Online Access:https://bmjopen.bmj.com/content/12/7/e060501.full
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author Dominique Vervoort
Farah Hashim
Sanuri Hennayake
Christi M Walsh
Chen Dun
Joseph Giuseppe Paturzo
Indrani G Das
Emily A Stewart
Jonathan A Teinor
Morissa A Schochet
Allyson Keslar
Ge Bai
Martin Makary
author_facet Dominique Vervoort
Farah Hashim
Sanuri Hennayake
Christi M Walsh
Chen Dun
Joseph Giuseppe Paturzo
Indrani G Das
Emily A Stewart
Jonathan A Teinor
Morissa A Schochet
Allyson Keslar
Ge Bai
Martin Makary
author_sort Dominique Vervoort
collection DOAJ
description Objective This study aims to characterise and evaluate the largest 100 hospitals in the USA that have adopted aggressive collection tactics to pursue patients with unpaid medical bills, such as lawsuits, wage garnishments and liens.Design Cross-sectional study.Setting We examined state and county court record systems to measure the magnitude and prevalence of these practices at the largest 100 hospitals in the UA between 1 January 2018 and 31 July 2020.Main outcomes measures The main outcome of this study was the number of lawsuits, wage garnishments and liens. A secondary outcome was the characterisation of a hospital’s safety, charitability, size and financial practices.Results Between 1 January 2018 and 31 July 2020, 26 hospitals filed 38 965 court actions (lawsuits, wage garnishments and liens) against patients for unpaid medical debt. For 16 of 26 hospitals, the dollar amount pursued in the court claim was available for 100% of cases, totalling US$71.8 million. The average aggregate amount sought by hospital lawsuits during the study period was US$4.5 million. Three hospitals filed US$56.2 million in amounts pursued in court, or 78.3% of the total amount pursued by all hospitals in the sample. In the remaining 74 hospitals, the study team did not identify extraordinary collection actions through the court system.Conclusions Standardised medical debt collections best practices and metrics of medical debt collections quality are needed to increase public accountability for hospitals, particularly non-profit hospitals. There is a need to re-evaluate Internal Revenue Service rules pertaining to non-profit hospitals’ tax-exempt status to ensure tax-exempt hospitals provide community benefits commensurate with the value of tax exemption.
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spelling doaj-art-60eae8160a43433d8f12e8f02bc428942025-01-31T16:25:10ZengBMJ Publishing GroupBMJ Open2044-60552022-07-0112710.1136/bmjopen-2021-060501Characteristics of US hospitals using extraordinary collections actions against patients for unpaid medical bills: a cross-sectional studyDominique Vervoort0Farah Hashim1Sanuri Hennayake2Christi M Walsh3Chen Dun4Joseph Giuseppe Paturzo5Indrani G Das6Emily A Stewart7Jonathan A Teinor8Morissa A Schochet9Allyson Keslar10Ge Bai11Martin Makary122 Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, CanadaSchool of Medicine, Johns Hopkins Medicine, Baltimore, Maryland, USASchool of Medicine, Johns Hopkins Medicine, Baltimore, Maryland, USASchool of Medicine, Johns Hopkins Medicine, Baltimore, Maryland, USASchool of Medicine, Johns Hopkins Medicine, Baltimore, Maryland, USASchool of Medicine, Johns Hopkins Medicine, Baltimore, Maryland, USAJoan and Sanford I Weill Medical College, Cornell University, New York, New York, USAWashington University in St Louis, St Louis, Missouri, USASchool of Medicine, Johns Hopkins Medicine, Baltimore, Maryland, USAMailman School of Public Health, Columbia University, New York, New York, USASchool of Medicine, Johns Hopkins Medicine, Baltimore, Maryland, USABloomberg School of Public Health, Johns Hopkins University, Baltimore, Maryland, USASchool of Medicine, Johns Hopkins Medicine, Baltimore, Maryland, USAObjective This study aims to characterise and evaluate the largest 100 hospitals in the USA that have adopted aggressive collection tactics to pursue patients with unpaid medical bills, such as lawsuits, wage garnishments and liens.Design Cross-sectional study.Setting We examined state and county court record systems to measure the magnitude and prevalence of these practices at the largest 100 hospitals in the UA between 1 January 2018 and 31 July 2020.Main outcomes measures The main outcome of this study was the number of lawsuits, wage garnishments and liens. A secondary outcome was the characterisation of a hospital’s safety, charitability, size and financial practices.Results Between 1 January 2018 and 31 July 2020, 26 hospitals filed 38 965 court actions (lawsuits, wage garnishments and liens) against patients for unpaid medical debt. For 16 of 26 hospitals, the dollar amount pursued in the court claim was available for 100% of cases, totalling US$71.8 million. The average aggregate amount sought by hospital lawsuits during the study period was US$4.5 million. Three hospitals filed US$56.2 million in amounts pursued in court, or 78.3% of the total amount pursued by all hospitals in the sample. In the remaining 74 hospitals, the study team did not identify extraordinary collection actions through the court system.Conclusions Standardised medical debt collections best practices and metrics of medical debt collections quality are needed to increase public accountability for hospitals, particularly non-profit hospitals. There is a need to re-evaluate Internal Revenue Service rules pertaining to non-profit hospitals’ tax-exempt status to ensure tax-exempt hospitals provide community benefits commensurate with the value of tax exemption.https://bmjopen.bmj.com/content/12/7/e060501.full
spellingShingle Dominique Vervoort
Farah Hashim
Sanuri Hennayake
Christi M Walsh
Chen Dun
Joseph Giuseppe Paturzo
Indrani G Das
Emily A Stewart
Jonathan A Teinor
Morissa A Schochet
Allyson Keslar
Ge Bai
Martin Makary
Characteristics of US hospitals using extraordinary collections actions against patients for unpaid medical bills: a cross-sectional study
BMJ Open
title Characteristics of US hospitals using extraordinary collections actions against patients for unpaid medical bills: a cross-sectional study
title_full Characteristics of US hospitals using extraordinary collections actions against patients for unpaid medical bills: a cross-sectional study
title_fullStr Characteristics of US hospitals using extraordinary collections actions against patients for unpaid medical bills: a cross-sectional study
title_full_unstemmed Characteristics of US hospitals using extraordinary collections actions against patients for unpaid medical bills: a cross-sectional study
title_short Characteristics of US hospitals using extraordinary collections actions against patients for unpaid medical bills: a cross-sectional study
title_sort characteristics of us hospitals using extraordinary collections actions against patients for unpaid medical bills a cross sectional study
url https://bmjopen.bmj.com/content/12/7/e060501.full
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