Passenger Queue Simulation Analysis and Optimization at The Check-in Counter of Yogyakarta International Airport
Air transportation has a role in providing services to deliver people and goods in a relatively shorter time. Queues will increase due to the relatively low quality and quantity of service. This can happen at the Yogyakarta International Airport check-in counter. This research uses a comparison meth...
Saved in:
| Main Authors: | , , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Institut Teknologi Dirgantara Adisutjipto
2024-12-01
|
| Series: | Compiler |
| Subjects: | |
| Online Access: | https://ejournals.itda.ac.id/index.php/compiler/article/view/2653 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1832557702026362880 |
|---|---|
| author | Ananda Adhitya Putra Fajar Khanif Rahmawati Sri Mulyani Maria Asumpta Deny Kusumaningrum Gunawan Gunawan Rully Medianto |
| author_facet | Ananda Adhitya Putra Fajar Khanif Rahmawati Sri Mulyani Maria Asumpta Deny Kusumaningrum Gunawan Gunawan Rully Medianto |
| author_sort | Ananda Adhitya Putra |
| collection | DOAJ |
| description | Air transportation has a role in providing services to deliver people and goods in a relatively shorter time. Queues will increase due to the relatively low quality and quantity of service. This can happen at the Yogyakarta International Airport check-in counter. This research uses a comparison method between the queuing system and arena software. The queuing system used is a single channel-single phase. The airlines that will be studied are Lion Air and Super Air Jet. The samples used respectively were 65 passengers and 61 passengers from Lion Air and Super Air Jet airlines. Data collection was carried out during peak hours. With this passenger movement simulation model, it is possible to determine the length of queue experienced by passengers at each check-in counter, the time to be served, and the check-in counter staff that must be provided. The length of time queuing for passengers for each airline is that for Lion Air the length of time queuing at the check-in counter is 18,6 minutes with an additional 1 officer from before and for Super Air Jet it is 28,5 minutes with an additional 1 officer from the previous check-in counter. |
| format | Article |
| id | doaj-art-5cac2766300a407f8222266f4c181dd5 |
| institution | Kabale University |
| issn | 2252-3839 2549-2403 |
| language | English |
| publishDate | 2024-12-01 |
| publisher | Institut Teknologi Dirgantara Adisutjipto |
| record_format | Article |
| series | Compiler |
| spelling | doaj-art-5cac2766300a407f8222266f4c181dd52025-02-03T03:07:14ZengInstitut Teknologi Dirgantara AdisutjiptoCompiler2252-38392549-24032024-12-0113210711610.28989/compiler.v13i2.2653974Passenger Queue Simulation Analysis and Optimization at The Check-in Counter of Yogyakarta International AirportAnanda Adhitya Putra0Fajar Khanif Rahmawati1Sri Mulyani2Maria Asumpta Deny Kusumaningrum3Gunawan Gunawan4Rully Medianto5Adisutjipto Institute of Aerospace TechnologyAdisutjipto Institute of Aerospace TechnologyAdisutjipto Institute of Aerospace TechnologyAdisutjipto Institute of Aerospace TechnologyAdisutjipto Institute of Aerospace TechnologyAdisutjipto Institute of Aerospace TechnologyAir transportation has a role in providing services to deliver people and goods in a relatively shorter time. Queues will increase due to the relatively low quality and quantity of service. This can happen at the Yogyakarta International Airport check-in counter. This research uses a comparison method between the queuing system and arena software. The queuing system used is a single channel-single phase. The airlines that will be studied are Lion Air and Super Air Jet. The samples used respectively were 65 passengers and 61 passengers from Lion Air and Super Air Jet airlines. Data collection was carried out during peak hours. With this passenger movement simulation model, it is possible to determine the length of queue experienced by passengers at each check-in counter, the time to be served, and the check-in counter staff that must be provided. The length of time queuing for passengers for each airline is that for Lion Air the length of time queuing at the check-in counter is 18,6 minutes with an additional 1 officer from before and for Super Air Jet it is 28,5 minutes with an additional 1 officer from the previous check-in counter.https://ejournals.itda.ac.id/index.php/compiler/article/view/2653passenger movement simulation check-in counter queuing system arena software airlines |
| spellingShingle | Ananda Adhitya Putra Fajar Khanif Rahmawati Sri Mulyani Maria Asumpta Deny Kusumaningrum Gunawan Gunawan Rully Medianto Passenger Queue Simulation Analysis and Optimization at The Check-in Counter of Yogyakarta International Airport Compiler passenger movement simulation check-in counter queuing system arena software airlines |
| title | Passenger Queue Simulation Analysis and Optimization at The Check-in Counter of Yogyakarta International Airport |
| title_full | Passenger Queue Simulation Analysis and Optimization at The Check-in Counter of Yogyakarta International Airport |
| title_fullStr | Passenger Queue Simulation Analysis and Optimization at The Check-in Counter of Yogyakarta International Airport |
| title_full_unstemmed | Passenger Queue Simulation Analysis and Optimization at The Check-in Counter of Yogyakarta International Airport |
| title_short | Passenger Queue Simulation Analysis and Optimization at The Check-in Counter of Yogyakarta International Airport |
| title_sort | passenger queue simulation analysis and optimization at the check in counter of yogyakarta international airport |
| topic | passenger movement simulation check-in counter queuing system arena software airlines |
| url | https://ejournals.itda.ac.id/index.php/compiler/article/view/2653 |
| work_keys_str_mv | AT anandaadhityaputra passengerqueuesimulationanalysisandoptimizationatthecheckincounterofyogyakartainternationalairport AT fajarkhanifrahmawati passengerqueuesimulationanalysisandoptimizationatthecheckincounterofyogyakartainternationalairport AT srimulyani passengerqueuesimulationanalysisandoptimizationatthecheckincounterofyogyakartainternationalairport AT mariaasumptadenykusumaningrum passengerqueuesimulationanalysisandoptimizationatthecheckincounterofyogyakartainternationalairport AT gunawangunawan passengerqueuesimulationanalysisandoptimizationatthecheckincounterofyogyakartainternationalairport AT rullymedianto passengerqueuesimulationanalysisandoptimizationatthecheckincounterofyogyakartainternationalairport |