Foreign training in Jordan’s international hotel chains: a quantitative investigation
This paper draws on the perceptions of middle managers in Jordan to identify what determines upper management’s decision in International Hotel Chains (IHC) to invest in out-of-country training (OCT). A model employing the presence of relationships between ‘attitudes’, ‘benefits and usefulness’,...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Algarve, ESGHT/CINTURS
2017-04-01
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| Series: | Tourism & Management Studies |
| Subjects: | |
| Online Access: | https://tmstudies.net/index.php/ectms/article/view/944/pdf_52 |
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| Summary: | This paper draws on the perceptions of middle managers in
Jordan to identify what determines upper management’s decision
in International Hotel Chains (IHC) to invest in out-of-country
training (OCT). A model employing the presence of relationships
between ‘attitudes’, ‘benefits and usefulness’, ‘barriers’ and
‘IHC’s decision’ to invest in OCT, was proposed and examined. A
total of 261 middle managers from IHCs in Jordan provided
responses to a structured survey. Confirmatory factor analysis
validated the dimensions for each construct. Structural equation
modelling (SEM) was used to test the relationships among the
four constructs of the study. The results showed a direct
relationship between attitudes and benefits/usefulness to IHC’s
decision to invest in OCT, and demonstrated the mediating role
of attitudes in the inverse r |
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| ISSN: | 2182-8466 |