THE IMPACT OF HRM PRACTICES ON SERVICE QUALITY IN CUSTOMER-FACING BUSINESSES

THE IMPACT OF HRM PRACTICES ON SERVICE QUALITY IN CUSTOMER-FACING BUSINESSES

This research analyses the impact of HRM practices on service quality in customer-facing businesses. A systematic review was conducted using Google Scholar as the search engine, and search terms such as "HRM practices", "Service quality", and "Customer-facing business"...

Full description

Saved in:
Bibliographic Details
Main Author: Salem Alqarni
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2025-03-01
Series:International Journal for Quality Research
Subjects:
hrm practices
service quality
customer-facing businesses
review
Online Access:http://ijqr.net/journal/v19-n1/13.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!

Similar Items

Similar Items