EMPLOYEE LOYALTY THROUGH THE ROLE OF JOB SATISFACTION AS A MEDIATOR: LEADER MEMBER EXCHANGE AND WORK LIFE BALANCE AT PT. BATANG HARI BARISAN

This research investigates the role of job satisfaction as a mediator in the impact of leader member exchange and work-life balance on employee loyalty at PT Batang Hari Barisan. Data were collected through surveys and questionnaires distributed to a sample of 74 respondents. Path analysis was used...

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Main Authors: Siti Rizki Mulyani, Fitri Yeni, Mai Yuliza
Format: Article
Language:English
Published: Institut Teknologi dan Bisnis Asia Malang 2024-11-01
Series:Jurnal Ilmiah Bisnis dan Ekonomi Asia
Subjects:
Online Access:http://jibeka.asia.ac.id/index.php/jibeka/article/view/2135
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author Siti Rizki Mulyani
Fitri Yeni
Mai Yuliza
author_facet Siti Rizki Mulyani
Fitri Yeni
Mai Yuliza
author_sort Siti Rizki Mulyani
collection DOAJ
description This research investigates the role of job satisfaction as a mediator in the impact of leader member exchange and work-life balance on employee loyalty at PT Batang Hari Barisan. Data were collected through surveys and questionnaires distributed to a sample of 74 respondents. Path analysis was used as the analysis method, with SmartPLS used for statistical processing. The findings show that leader member exchange and work-life balance significantly influence job satisfaction. Furthermore, leader member exchange has a significant influence on employee loyalty, while work-life balance has no direct impact on employee loyalty. Job satisfaction was found to significantly influence employee loyalty. In addition, leader member exchange impacts employee loyalty indirectly through the mediation of job satisfaction, whereas job satisfaction does not mediate the relationship between work-life balance and employee loyalty.
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issn 0126-1258
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language English
publishDate 2024-11-01
publisher Institut Teknologi dan Bisnis Asia Malang
record_format Article
series Jurnal Ilmiah Bisnis dan Ekonomi Asia
spelling doaj-art-599c4b78f78f41d18c20a3f01d7fc9802025-08-20T02:13:56ZengInstitut Teknologi dan Bisnis Asia MalangJurnal Ilmiah Bisnis dan Ekonomi Asia0126-12582620-875X2024-11-0118310.32815/jibeka.v18i3.2135EMPLOYEE LOYALTY THROUGH THE ROLE OF JOB SATISFACTION AS A MEDIATOR: LEADER MEMBER EXCHANGE AND WORK LIFE BALANCE AT PT. BATANG HARI BARISANSiti Rizki Mulyani0Fitri Yeni1Mai Yuliza2Universitas Putra IndonesiaUniversitas Putra IndonesiaInstitut Teknologi dan Ilmu Sosial Khatulistiwa This research investigates the role of job satisfaction as a mediator in the impact of leader member exchange and work-life balance on employee loyalty at PT Batang Hari Barisan. Data were collected through surveys and questionnaires distributed to a sample of 74 respondents. Path analysis was used as the analysis method, with SmartPLS used for statistical processing. The findings show that leader member exchange and work-life balance significantly influence job satisfaction. Furthermore, leader member exchange has a significant influence on employee loyalty, while work-life balance has no direct impact on employee loyalty. Job satisfaction was found to significantly influence employee loyalty. In addition, leader member exchange impacts employee loyalty indirectly through the mediation of job satisfaction, whereas job satisfaction does not mediate the relationship between work-life balance and employee loyalty. http://jibeka.asia.ac.id/index.php/jibeka/article/view/2135Employee LoyaltyLeader Member ExchangeWork Life BalanceJob Satisfaction
spellingShingle Siti Rizki Mulyani
Fitri Yeni
Mai Yuliza
EMPLOYEE LOYALTY THROUGH THE ROLE OF JOB SATISFACTION AS A MEDIATOR: LEADER MEMBER EXCHANGE AND WORK LIFE BALANCE AT PT. BATANG HARI BARISAN
Jurnal Ilmiah Bisnis dan Ekonomi Asia
Employee Loyalty
Leader Member Exchange
Work Life Balance
Job Satisfaction
title EMPLOYEE LOYALTY THROUGH THE ROLE OF JOB SATISFACTION AS A MEDIATOR: LEADER MEMBER EXCHANGE AND WORK LIFE BALANCE AT PT. BATANG HARI BARISAN
title_full EMPLOYEE LOYALTY THROUGH THE ROLE OF JOB SATISFACTION AS A MEDIATOR: LEADER MEMBER EXCHANGE AND WORK LIFE BALANCE AT PT. BATANG HARI BARISAN
title_fullStr EMPLOYEE LOYALTY THROUGH THE ROLE OF JOB SATISFACTION AS A MEDIATOR: LEADER MEMBER EXCHANGE AND WORK LIFE BALANCE AT PT. BATANG HARI BARISAN
title_full_unstemmed EMPLOYEE LOYALTY THROUGH THE ROLE OF JOB SATISFACTION AS A MEDIATOR: LEADER MEMBER EXCHANGE AND WORK LIFE BALANCE AT PT. BATANG HARI BARISAN
title_short EMPLOYEE LOYALTY THROUGH THE ROLE OF JOB SATISFACTION AS A MEDIATOR: LEADER MEMBER EXCHANGE AND WORK LIFE BALANCE AT PT. BATANG HARI BARISAN
title_sort employee loyalty through the role of job satisfaction as a mediator leader member exchange and work life balance at pt batang hari barisan
topic Employee Loyalty
Leader Member Exchange
Work Life Balance
Job Satisfaction
url http://jibeka.asia.ac.id/index.php/jibeka/article/view/2135
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AT fitriyeni employeeloyaltythroughtheroleofjobsatisfactionasamediatorleadermemberexchangeandworklifebalanceatptbatangharibarisan
AT maiyuliza employeeloyaltythroughtheroleofjobsatisfactionasamediatorleadermemberexchangeandworklifebalanceatptbatangharibarisan