The effect of social media marketing, electronic word-of-mouth, brand image on purchase intention
Social media has the huge impact nowadays era. Every sector uses social media as one tool to engaged with to viewer instead of marketing. This research focuses on the process of selecting a coffee shop, exploring the influence of factors such as social media marketing, brand image, and eWOM on cons...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Indonesian Institute for Counseling, Education and Therapy (IICET)
2024-10-01
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| Series: | JPPI (Jurnal Penelitian Pendidikan Indonesia) |
| Subjects: | |
| Online Access: | https://jurnal.iicet.org/index.php/jppi/article/view/4176 |
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| _version_ | 1832584519127924736 |
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| author | Aldan Mutia Ramadhan Heppy Millanyani |
| author_facet | Aldan Mutia Ramadhan Heppy Millanyani |
| author_sort | Aldan Mutia Ramadhan |
| collection | DOAJ |
| description | Social media has the huge impact nowadays era. Every sector uses social media as one tool to engaged with to viewer instead of marketing. This research focuses on the process of selecting a coffee shop, exploring the influence of factors such as social media marketing, brand image, and eWOM on consumer purchase intention. The study employs the SEMPLS method to investigate the relationships between Social Media Marketing, eWOM, Brand Image, and Purchase Intention among consumers in Kuningan. Data were collected from consumer responses in Kuningan. This research is using quantitative approach, data collected using a questionnaire with the sample size comprises 150 consumers in Kuningan. Whereas it. Findings indicate that social media marketing significantly influences purchase intention, brand image, and electronic word-of-mouth (eWOM) within the coffee industry of Kuningan. Positive eWOM correlates with higher purchase intentions. However, contrary to expectations, brand image did not demonstrate a significant impact on purchase intention. For coffee shop owner, these findings offer actionable insights into crafting effective marketing strategies tailored to the unique dynamics of smaller town contexts. By understanding and leveraging these nuances, businesses can better position themselves amidst fierce socicompetition, ultimately enhancing their market presence and consumer appeal. |
| format | Article |
| id | doaj-art-598c88c9029d4ee68098b4e27de586b8 |
| institution | Kabale University |
| issn | 2477-8524 2502-8103 |
| language | English |
| publishDate | 2024-10-01 |
| publisher | Indonesian Institute for Counseling, Education and Therapy (IICET) |
| record_format | Article |
| series | JPPI (Jurnal Penelitian Pendidikan Indonesia) |
| spelling | doaj-art-598c88c9029d4ee68098b4e27de586b82025-01-27T12:46:14ZengIndonesian Institute for Counseling, Education and Therapy (IICET)JPPI (Jurnal Penelitian Pendidikan Indonesia)2477-85242502-81032024-10-0110411812710.29210/0202441762288The effect of social media marketing, electronic word-of-mouth, brand image on purchase intentionAldan Mutia Ramadhan0Heppy Millanyani1Telkom UniversityTelkom UniversitySocial media has the huge impact nowadays era. Every sector uses social media as one tool to engaged with to viewer instead of marketing. This research focuses on the process of selecting a coffee shop, exploring the influence of factors such as social media marketing, brand image, and eWOM on consumer purchase intention. The study employs the SEMPLS method to investigate the relationships between Social Media Marketing, eWOM, Brand Image, and Purchase Intention among consumers in Kuningan. Data were collected from consumer responses in Kuningan. This research is using quantitative approach, data collected using a questionnaire with the sample size comprises 150 consumers in Kuningan. Whereas it. Findings indicate that social media marketing significantly influences purchase intention, brand image, and electronic word-of-mouth (eWOM) within the coffee industry of Kuningan. Positive eWOM correlates with higher purchase intentions. However, contrary to expectations, brand image did not demonstrate a significant impact on purchase intention. For coffee shop owner, these findings offer actionable insights into crafting effective marketing strategies tailored to the unique dynamics of smaller town contexts. By understanding and leveraging these nuances, businesses can better position themselves amidst fierce socicompetition, ultimately enhancing their market presence and consumer appeal.https://jurnal.iicet.org/index.php/jppi/article/view/4176social media marketingpurchase intentionbrand imageelectronic word-of-mouthstructural equation modeling |
| spellingShingle | Aldan Mutia Ramadhan Heppy Millanyani The effect of social media marketing, electronic word-of-mouth, brand image on purchase intention JPPI (Jurnal Penelitian Pendidikan Indonesia) social media marketing purchase intention brand image electronic word-of-mouth structural equation modeling |
| title | The effect of social media marketing, electronic word-of-mouth, brand image on purchase intention |
| title_full | The effect of social media marketing, electronic word-of-mouth, brand image on purchase intention |
| title_fullStr | The effect of social media marketing, electronic word-of-mouth, brand image on purchase intention |
| title_full_unstemmed | The effect of social media marketing, electronic word-of-mouth, brand image on purchase intention |
| title_short | The effect of social media marketing, electronic word-of-mouth, brand image on purchase intention |
| title_sort | effect of social media marketing electronic word of mouth brand image on purchase intention |
| topic | social media marketing purchase intention brand image electronic word-of-mouth structural equation modeling |
| url | https://jurnal.iicet.org/index.php/jppi/article/view/4176 |
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